I absolutely hate when companies deliberately hide important details in their product descriptions to take advantage of their own customers. It's not difficult to add a disclaimer like "when in Canada only" to "Unlimited International Text, Picture a...
Pathetic service and no transparency This is to express my frustration regarding the unauthorized changes to my account, resulting in excessive charges. On October 27, 2024, I ported number out my number A and added C. I was assured no changes would...
Daughter is Travelling to the UK and want to an add on for international calling.Both our phones are on the same plan. ROGERS terms say calls must originate on the Rogers network in Canada and terminate international for the preferred rate.What is th...
I just got my rogers bill today for $442 instead of $58.When I called Rogers to check the reason behind it then they told me that I have overused 212 minutes for international calls.After counting all the minutes in my call history that I used, it wa...
Hey enthusiasts, I got a phone from Rogers last month along with a plan. I also used my Rogers Preferred Program code. When I signed up for the plan, I asked the representative if it included 1,000 international minutes to Bangladesh. He assured me t...
My current bill indicates the following: "Your services include:Unlim Can-Wide Calling//-Unlim Can-Wide Txt,Pic&VidMsgs//- 1000 LD mins frmCan to US&1000 Intl LDmins frm Can to BGD, CHN(incl.HK), IND, MEX & UK.See rogers.com/longdistancefor pay-per-u...
Hi,Can someone please decipher the following Rogers website:Wireless Home Phone - RogersI don't have an add-on, and I was charged $1.65/min for a long-distance call to Greece.From what I understand, if I had the add-on, the first 200 minutes would co...
Can people call me from the united states and not get charged long distance if i have the premium phone plan with unlimited calling to/from united staes canada and mexico like and do i need the international calling package if i have that plan ? Its ...
wow.... Rogers sucks!!!!I have 3 accounts with them, between personal and the business, been a customer for about 30 years, yet they won't even budge to accommodate!My 12 year old received a text message from a schoolmate, to which he replied, and th...
My plan name is 5G Infinite Premium with 1000 US & 1000 Intl Long Distance minutes. I called Rogers to confirm which countries are included in the 1000 international minutes, and they told me that India is included and that I could make calls to Indi...
Hello, my plan includes 1000 international LD minutes. I understand I can make calls to Hong Kong. How do I make the call? Do I have to dial any number in front of the country code 852? *Added Labels*
I bought the new phone and I was told that you have to $70 for set up fees and I paid that amount in my previous bill with total bill of $174 and now in my current balance it's showing I have to pay $561 and my original bill is $104 and I never add a...
I bought a phone from Best Buy by switching to Fido Rogers. Even though I didn't make any international calls this month, they charged me $150. I have 2 lines, one is Turkish and the other is Canadian. I have never had such a problem with fido. I exp...
On April 16, 2024, I purchased a new Apple Watch Series 9 with cellular capabilities and contacted Rogers to activate the associated plan. Despite multiple attempts over three consecutive days with different plans and settings, my watch could not be ...
I have two calls to US (long distance call) for around 82 minutes shown on my billing history. however, i never made those calls. No idea why those calls can be shown. does anyone has similar issue? ***Edited Labels***
What is the difference between the “Unlimited Canada Wide Calling” option and the “Calling texting and data within Canada, U.S. and Mexico”. Is the latter unlimited calling, data as well? ***ADDED LABELS***
Frustrated with Rogers Customer Service! I was a loyal customer with FIDO over 10 years, since switching to Rogers from Feb, facing repeated issues due to poorly trained reps who don't pay attention to customer needs. My request for an India long-dis...
Hello, I bought MyRogers phone number in August 24, 2023. At the time of buying this, I have been told that I can make international calls unlimited basis. The offer that I choose in my account still shows that it has the long-distance call for unlim...
I got a phone line package from a door to door sales in Kamloops his name is Diluka and he based in Vancouver. I realized he scammed me and now i have a huge bill for no reason.1. He told me theres 200$ credit in my account which i can use to pay my ...
My plan gives me 1000 international minutes to India, Bangla desh, Hongkong etc. How can I know how many minutes are left out of the 1000 minutes?. Why does Rogers billing not let me know this?. It's not rocket science to provide this information. ...