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Resolved! Total TV?

I just upgraded total TV, as the package offered more channels and higher internet speed for about the same price.  It was a quick decision, but now I see that it does not appear to have flex channels.  In addition there is no place where the package...

Grwebster by I plan to stick around
  • 3782 Views
  • 5 replies
  • 1 likes

Resolved! Premier vs. Premier Specialty Pack - What is this?

I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00.  I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...

AL2020 by I've been here awhile
  • 27192 Views
  • 29 replies
  • 8 likes

Changing digital cable package

We have a digital VIP cable package together with an HDTV Speciality package, total cost $112 which quite frankly is excessive based on the actual channels we regularly watch. We would like to start from scratch again and switch to the basic digital ...

rgriffit by I'm here a lot
  • 4463 Views
  • 9 replies
  • 0 likes

International Long Distance and CP24

My senior mother was forced to change to Ignite from the legacy version. The Rogers rep told me to call back to have international long distance added that was already on the legacy version. Now I am waiting over an hour on the phone waiting. Why do ...

Alpha9514 by I've been here awhile
  • 511 Views
  • 4 replies
  • 0 likes

Total TV Service

We are new customers to Roger’s for about one week.    We have trouble from day 1.    We had to get a repair person in on day 3 because the system kept freezing up.  We purchased the flex 10 package and have not been able to access the system due to ...

Nicelady by I've been around
  • 1196 Views
  • 2 replies
  • 1 likes

Resolved! Ignite Total TV missing some channels

Several of the channels advertised as a part of this package appear to not be included on the actual package. Notably, since switching today I am no longer receiving Hollywood Suite (70s,80s,90s,00s), Discovery Science, Rewind, BBC News, NHK World, F...

james039 by I plan to stick around
  • 2094 Views
  • 4 replies
  • 1 likes

Vrak is shutting down Oct 1,

Hi, A few weeks ago Bell Media have announced that they will shutdown Vrak on October 1. I would like to know does Rogers is planning to replace that channel with an other one (I would love to see ICI Explora being added has a replacement), or are go...

ReneHache by I plan to stick around
  • 499 Views
  • 1 replies
  • 0 likes

Sportsnet and TSN pack subscribed but not working

I subscribed yesterday to the Sportsnet and TSN theme pack but today I am still not able to watch any of then TSN or Sportsnet channels. When I attempt to watch them I get a message "This requires a subscription. To watch this program, you'll need ti...

bgdinu by I've been around
  • 701 Views
  • 1 replies
  • 0 likes

Service or lack thereof

Don’t know if anyone else has had this experience with Roger’s  but here is my issue and response to it from Roger’s has had absolutely no impact on resolving. I signed up for one of their bundles on July 27 and today Aog 14 it is still not working. ...

Rewopem by I've been around
  • 335 Views
  • 1 replies
  • 0 likes

Want to cancel after terrible service.

For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...

Crafty4 by I've been around
  • 1045 Views
  • 3 replies
  • 0 likes

Questions About Ignite TV Packages

Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...

Laurajane09 by I plan to stick around
  • 682 Views
  • 1 replies
  • 0 likes

Resolved! Stack TV

Stack TV has been available on Ignite TV and SmartStream for a while now but I can't find any information about the package on Rogers.com.  The Stack TV channels have been available as conventional Flex Channels on Ignite TV since the beginning.  How...

-G- by Resident Expert
  • 4310 Views
  • 3 replies
  • 0 likes

Regretting changing to Rogers: Can't Get Help Changing Channels

I am a new customer and so far the service is a 2 out of 10. All I want to do is add channels and no one can help me.....first call I waited 20 minutes and then got hung up on.....then my second person has now transferred me somewhere else and 15 min...

Suz3 by I've been around
  • 563 Views
  • 1 replies
  • 0 likes

Resolved! No longer able to access TSN or Sportsnet online

I have a Rogers Popular TV Package (non-ignite TV I guess).   I used to be able to watch TSN, Sportsnet, etc. from my computer. But now I'm getting an error on both platforms saying that my subscription has expired. What's going on here? Do I need ig...

Ralph99 by I've been around
  • 5595 Views
  • 4 replies
  • 0 likes
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