I recently called Rogers with a technical issue and before I was transferred to tech support, the customer service rep asked me if she could look at my plan and see if I was interested in a new plan for less money. I agreed.I was on a plan that had f...
I was 1.5 years into a 2 year term with Rogers Ignite. I had the wifi & the Ignite 20 Flex plus sports package. While paying my bill online at MY Rogers....I stumbled across a "Special Offer". The new offer sounded good....but I wanted to make ...
I contacted them yesterday, wanting to add a single channel. Agent said sure, no problem, $3.00 per month. I agreed and then could not access the channel. I spent two hours unplugging the box, refreshing the box, nothing. Transferred to tech support ...
We have a digital VIP cable package together with an HDTV Speciality package, total cost $112 which quite frankly is excessive based on the actual channels we regularly watch. We would like to start from scratch again and switch to the basic digital ...
At this point, I'm looking at Bell. First, I wish to use outlook 365 for my email client on my computer. After over a year they're now saying "no problem". (That was a month ago). Still not fixed. Second, I have a new (purchased from rogers cellp...
Is there a theme pack that contains Cozitv and Metv ? *Added Labels*
I just upgraded total TV, as the package offered more channels and higher internet speed for about the same price. It was a quick decision, but now I see that it does not appear to have flex channels. In addition there is no place where the package...
Over the past year or so, Rogers has been continually adding the Super Sports Pak to my Ignite TV account, even though I have never requested it. Each time this has occurred, the first information I received was an email "confirming" changes to my se...
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
My senior mother was forced to change to Ignite from the legacy version. The Rogers rep told me to call back to have international long distance added that was already on the legacy version. Now I am waiting over an hour on the phone waiting. Why do ...
We are new customers to Roger’s for about one week. We have trouble from day 1. We had to get a repair person in on day 3 because the system kept freezing up. We purchased the flex 10 package and have not been able to access the system due to ...
Several of the channels advertised as a part of this package appear to not be included on the actual package. Notably, since switching today I am no longer receiving Hollywood Suite (70s,80s,90s,00s), Discovery Science, Rewind, BBC News, NHK World, F...
Hi, A few weeks ago Bell Media have announced that they will shutdown Vrak on October 1. I would like to know does Rogers is planning to replace that channel with an other one (I would love to see ICI Explora being added has a replacement), or are go...
I added RDS ( French TNS ) when I signed up with Rogers in March but I much prefer TNS which I added recently ; so how do I get rid of RDS? ***Edited Labels***
I subscribed yesterday to the Sportsnet and TSN theme pack but today I am still not able to watch any of then TSN or Sportsnet channels. When I attempt to watch them I get a message "This requires a subscription. To watch this program, you'll need ti...
Don’t know if anyone else has had this experience with Roger’s but here is my issue and response to it from Roger’s has had absolutely no impact on resolving. I signed up for one of their bundles on July 27 and today Aog 14 it is still not working. ...
I'm in Mississauga and when I look on the webpage https://www.rogers.com/bundles/channels I noticed some channels are missing compared to what I have on my Nextbox. The missing channels are (even as flex):ABC CBS NBC FOX Are these just an oversi...
For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...
Just wondering how the new ignite with flex channels is working? ***Edited Labels***
Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...