Hi, I have another phone number with a different carrier that I currently use on the same phone alongside my Rogers line. One sim card other e-sim. Is there a way to transfer this number to Rogers to avoid paying the extra monthly fee to the oth...
I requested to transfer my current phone number from Fido to a new Rogers plan. I finally got the text from Fido confirming the request but I don’t know what to do now. I had to use my Fido SIM card to receive the text, should I now switch to the Rog...
Fido offered zero migation fee like the activation charges because new phone are 5G and AI ready. On the other hand, migration costs so much because Fido still charges the monthly fee and Rogers charges you for new activation charges and other fees o...
I will be travelling to Japan for a week and 3-4 weeks to the Philippines.If I take my SIM card out when I leave Canada, then put it back in when I come back, will I be charged?Will there be any other charges and/or changes to my bill? Or will it be ...
Unfortunately, my current plan is registered under my custodian's name because I wasn't 18 yet at the time of registration. My custodian is currently residing in British Columbia. I am currently living in Toronto, and I am uncertain about how to proc...
I am swapping my S8 for S24+ which I ordered via phone with a rep. I opted for the finance because its way cheaper if you lock in for 2 years on the plan. I asked this question with Rogers centre via phone: -Is the SIM Card tied to the phone?, beca...
Hello, I am not sure if there is any use trying this. At the beginning of July I tried to change my Internet, Cable, and Mobile phone from Telus Rogers-Shaw. The rep set me up with Internet and Cable quickly. I never received any contact from R...
Hi All, I recently upgraded my car stereo which contain a 4G port for using network. I have quite a lot of data from my original mobile phone plan. I would just like to share these datas to the stereo, so I can use it while I am driving. I wonde...
April 29th, 2024 Brutal experience with Rogers. I'm with Fido and wanted to get the Google Pixel 8 Pro in December due to a great deal. Ordered it. I saw that Rogers offered a 5G network for the same deal. I tried to switch. They cancelled the Fido p...
Hi!I signed up this evening for 4 new phone lines. 3 are with physical SIM cards, and 1 is an esim.My account page shows that the esim is active, but only 2 of the physical SIM cards have been ordered. I have 4 temp phone numbers.The person on the ph...
How do I Aquire a SIM PIN to guard against a SIM swap hack? ***Edited Labels***
Please train Rogers customer service techs. No cellphone service for last 7 days and don't even know when I'll get it and sadly because of one dumb customer rep who ported my number before getting new sim card. He thought eSIM does not require physic...
Hi, just wanted to know if I need to leave the old SIM card in the phone that I'm returning as part of the Upfront edge program - or remove the SIM and dispose of it. ***Edited labels***
I want to register my Sim. My Sim is canceled due to payment. Now I clear it all.i want to activate my old no.(removed number keep info private) ***Edited Labels***
FYI if you are on your initial hold for a little longer than 2 hours, your call will automatically disconnect. Happened to me twice. Was on hold for a little over 2 hours and each time, the call went through (hold musics stopped), then the call dis...
Subject:Dear Rogers Customer Support,I hope this msg finds you well. I am writing to address a billing issue related to my recent purchase of a Samsung S23 phone and a Rogers SIM card under a contract.When I initially signed up for the plan with one ...
I recently had to transfer my mobile services from Shaw to Rogers. When I received the SIM card, it came in an 8 x 10 in bubble mailer. First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...
After 15 years rogers as cancelled my account because there sim as people can’t seem to get mail a SIM card by Canada post after months of trying and SIM cards being returned to them and no one saying a word to me after calling over and over all they...
Long story short: I recently switched to another carrier. As a result of that, 5 days ago I get called by Fido/Rogers winback team and was presented with a Rogers offer. I accepted it, went through all steps on the phone. Account got created. I was t...
On Oct 20 2022 I added 10g of data to an existing Talk & text plan. Got a new iPhone SE. Phone and text work, but Data has not worked ever. Several calls to Rogers tech. Today Dec 3 2023, Went to Rogers store tons of trouble shooting , new SIM card, ...