Recently I moved to a new apartment and got services up and running. I was checking the balance on MyRogers (of the old account) the other day and it showed a balance of what my normal bill is of $317.81. All of a sudden today I see a balance of...
Hello, My name is Oumou and a previous customer of RogersI have moved to Kemptville closed to Ottawa. Rogers could not provide me service in the new place. That is why my contract was cancelled. I am disputing the early cancellation fees of $276.13 a...
Extremely poor service from your company , trying to put in a change of address and service spent today on the phone for 4 h ***Added Labels***
I recently moved from a cockroach infested apartment to a new condo. I informed Rogers I am moving. They told me they do not offer my internet plan and modem in the new apartment. I was told to cancel my plan. I spoke to a manager and they said I wou...
I have been using Rogers since almost 7 months now. I'll moving to a new address soon. The new house is a semi-detached built on an old lot. So the unit number is new. I'm trying to change my billing address, but its not showing that unit number in ...
I canceled my account a few months ago as I have moved back to Australia but I keep getting billed. I paid the balance a few days ago as the email said would go to debt collector. Now today I have a bill for next month even though it says cancelled o...
I was Rogers Ignite internet customer for over 3 years and due to some changed in life, I had to relocate to BC. I still had a few months left until my contract expired when the move was decided, I reached out to Rogers 1 month prior to my moving day...
Hello my family and I will be moving to a different province this summer. Just wondering if this will impact our cell phone plans and numbers or can I just simply change my address on the account and remain status quo? Thanks *Added Labels*
I called this rogers rep on Mar 3, 2024, and asked to move my internet to a new location, that's all the story with them. The next day (today) I received an alert from TransUnion credit company that my credit score went down almost 90 points and it s...
My MIL will be moving in the near future. What kind of lead time does Rogers need for a move? It will be self re-install her Ignite gear. I would just log into her account and request the move. Thnx Bill *Added Labels*
Had a scheduled move install set up Dec 22. 2023. Tech canceled (had an emergency. Was informed by customer service as they call it that someone would contact me the next day to complete the install. No one called. I called Roger’s asked for my insta...