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Forum Posts

2-Year Contract, Moving to a Non-serviceable Area

HI guys, I am moving to a place where there is no service from Rogers but my contract is 2 years and just started 50 days ago what to do will they cancel the connection and charge the fee? but how is it my fault i am ok to keep the connection but the...

Moving to a different province

Hello my family and I will be moving to a different province this summer. Just wondering if this will impact our cell phone plans and numbers or can I just simply change my address on the account and remain status quo? Thanks   *Added Labels*

Kenai26 by I've been around
  • 753 Views
  • 2 replies
  • 0 likes

Credit check

I called this rogers rep on Mar 3, 2024, and asked to move my internet to a new location, that's all the story with them. The next day (today) I received an alert from TransUnion credit company that my credit score went down almost 90 points and it s...

shojaie by I've been here awhile
  • 2764 Views
  • 3 replies
  • 0 likes

Move Lead Time

My MIL will be moving in the near future.   What kind of lead time does Rogers need for a move? It will be self re-install her Ignite gear. I would just log into her account and request the move.   Thnx Bill   *Added Labels*

Biollw by I'm a senior advisor
  • 591 Views
  • 1 replies
  • 0 likes

Move

Had a scheduled move install set up Dec 22. 2023. Tech canceled (had an emergency. Was informed by customer service as they call it that someone would contact me the next day to complete the install. No one called. I called Roger’s asked for my insta...

JoshV by I've been here awhile
  • 420 Views
  • 1 replies
  • 0 likes
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