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Unreturned Equipment Charges

Hi Team ,I moved out of canada and bcz of that I requested to disconnect my existing rogers ignite internet connection. I asked for the account closing well ahead of my move out date but they provided once I am out of the country. As I wasn't sure wh...

At wits end re OOP24070086977

I have called these jokers at customer service spoken to a manager, escalated to the presidents office, and shared my concern already and have had seven promises to send a way bill to send back the ignite Internet pod rental and even have a docket nu...

Equipment Return

I have returned ALL THE EQUIPMENT in ONE ORANGE COLOR NIKE BOX (1)Rogers Ignite TV Box, (2)remote controller, (3)power adapter for TV Box, (4)Ignite WiFi Gateway and (5)power adapter via Canada Post. Canada post tracking shows that package has been d...

MiraJin by I've been around
  • 572 Views
  • 1 replies
  • 0 likes

Resolved! How many set-top boxes included "Total TV" plan?

I am looking for confirmation after live chat was unsuccessful in achieving the answer with 2 people. Rogers Ignite Total TV plan... The wording does not mention "rental" for 2 additional boxes. I just want to know,  does it includes 3 boxes w/remote...

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Resolved! Streaming with pvr record

If I choose to just get internet but with streaming added on, will i be able to record shows like on ignite tv?   *Added Labels*

Teets by I've been around
  • 969 Views
  • 1 replies
  • 0 likes

Want to cancel after terrible service.

For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...

Crafty4 by I've been around
  • 1780 Views
  • 3 replies
  • 0 likes

Resolved! Shipment Return Delayed by Canada Post

We had returned three broken Setup boxes back via Canada Post on March 24, but there isn’t any update since then. We had been tracking online almost every day, even went to the post office or referred to their online service. But Rogers keeps ask us ...

PL12 by I've been here awhile
  • 2100 Views
  • 2 replies
  • 0 likes

Ignite TV Box Not Working

Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work.       ***Edited Labels**...

slat3r by I've been around
  • 1000 Views
  • 1 replies
  • 0 likes

Rogers ignite tv box charge

I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...

dylancote by I've been around
  • 1585 Views
  • 1 replies
  • 0 likes

Customer Service

I have had many problems with ignite, 2 weeks ago I spent 2 hrs on phone with the tv blacking out & turning off by itself, finally decided to send me a new black box that of course never came &that’s been about 2 weeks This week I have a problem with...

dklaurin by I've been here awhile
  • 878 Views
  • 1 replies
  • 0 likes
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