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Equipment Return

I have returned ALL THE EQUIPMENT in ONE ORANGE COLOR NIKE BOX (1)Rogers Ignite TV Box, (2)remote controller, (3)power adapter for TV Box, (4)Ignite WiFi Gateway and (5)power adapter via Canada Post. Canada post tracking shows that package has been d...

MiraJin by I've been around
  • 293 Views
  • 1 replies
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Resolved! How many set-top boxes included "Total TV" plan?

I am looking for confirmation after live chat was unsuccessful in achieving the answer with 2 people. Rogers Ignite Total TV plan... The wording does not mention "rental" for 2 additional boxes. I just want to know,  does it includes 3 boxes w/remote...

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Resolved! Streaming with pvr record

If I choose to just get internet but with streaming added on, will i be able to record shows like on ignite tv?   *Added Labels*

Teets by I've been around
  • 609 Views
  • 1 replies
  • 0 likes

Want to cancel after terrible service.

For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...

Crafty4 by I've been around
  • 1268 Views
  • 3 replies
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Resolved! Shipment Return Delayed by Canada Post

We had returned three broken Setup boxes back via Canada Post on March 24, but there isn’t any update since then. We had been tracking online almost every day, even went to the post office or referred to their online service. But Rogers keeps ask us ...

PL12 by I've been here awhile
  • 1397 Views
  • 2 replies
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Ignite TV Box Not Working

Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work.       ***Edited Labels**...

slat3r by I've been around
  • 743 Views
  • 1 replies
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Rogers ignite tv box charge

I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...

dylancote by I've been around
  • 1032 Views
  • 1 replies
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Customer Service

I have had many problems with ignite, 2 weeks ago I spent 2 hrs on phone with the tv blacking out & turning off by itself, finally decided to send me a new black box that of course never came &that’s been about 2 weeks This week I have a problem with...

dklaurin by I've been here awhile
  • 639 Views
  • 1 replies
  • 0 likes
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