Quick easy question. I have autopay on my account. I would like to pay full amount of my bill early. The same day it comes out.If I make a manual CC payment will autopay be skipped for that month?Or will it charge me again ?I want to do this every si...
I changed my plan from one that also have an automatic payment discount, so when I received the mail for the change I've made, I've noticed that in promo and discount it shows $10 for automatic payments, but what is strange is both the starting date ...
In March, my old landlord decided to sell the house I was renting and I moved 30 minutes away into Clarence-Rockland. I had been with Rogers internet for 10 years. I tried to simply move my modem to my new rental but Rogers informed me they don't ser...
Has billing method changed? Taken from my acct automatically, until now. Was told I didn't pay in March. I'm really really annoyed. This does not look on my my credit. Get it together, Rogers/Shaw. *Added Labels*
I seem to be getting charged over $400 every two weeks! I did go in to set up a promise to pay so that I could split the monthly payment but it still took out the full amount and then tried to take out another $400 two weeks later, which my credit ca...
Hello,I was previously listed as primary on my fathers account before he died. I set up pre authorized payments of 185$/month for my family prior to all of us separating following the loss.I’ve been charged 740$ even after changing account numbers wi...
Is there a way to set up automatic payments to take the money out on a certain day? I read on the form someplace it takes money out 14 days after the bill is out? But I want to make so the payment comes out on first of every month **Labels Updated*...
We have been paying for the phones and internet lines we have purchased every month in installments since 2022 without any problems. Recently, the credit card balance was full and a phone fee was added. The payment could not be taken from the card an...
The challenge of connecting with a specialist to ask a question about my bill and a missing discount credit is ridiculous. I’m literally trying to understand why the accessibility discount wasn’t included on my bill even though I got approved for it ...
I got overcharged in around $200 dollars in November 2024 and December 2024. For some unknown reason, Rogers system double charged my credit card and I want my money back! I’m also being charged twice in a month, which was not what I agreed with in t...
I am set up for automatic payments. My rogers wireless payment date is December 12 but they are going to take payment on December 2, 10 days early. I want to pay on the due date. I have tried to resolve this with Rogers and then with Red Wireles...
The customer support team needs to improve their skill. I see my bill is wrong: $39.95 with the plan itself and I am supposed to have $5 discount for setting up the auto payment, but I did not get the discount. I went on online chat to find out w...
I had received an automatic payment discount of $5 when I signed up for Rogers Corporate connection back in Dec 2023. I have been receiving that discount ever since until today when I received an email from Rogers saying there were changes made to my...
There is no FAQ that I was able to find and there is no option in the Rogers Portal to stop the auto payment (credit card) option. Does this mean customers must call the call centre and speak to a rep, who hopefully can understand what the custome...
Did you know that Rogers withdraws automated payments 7-10 DAYS IN ADVANCE OF THE DUE DATE? Why does this matter? Well, I set up automated debit payments about 6 days in advance of my due date, but no payment was made, and now my account is in arr...