I thought that cancellation of service was simple and easy. I chat with the specialist over one hour he asked me to give minutes and suggested other deals continuously. I talk to him I will go abroad for job that's why I want to cancel it. But he tri...
Okay, here's my complicated situation:I saw an SMS about a promotion for a mobile plan switch from Fido to Rogers. I contacted a rep on online chat at Rogers about that on or about February 19, 2025.Although the agent knew that I had a Rogers account...
Hello! First time posting here so hoping I've got the right forum! I finally made the move to Xfinity on Friday! My account previously had the legacy ignite 300, a digital tv box and standard landline home phone. It took a few customer service reps t...
My mother was account holder with my father and I as authorized users. My mother passed away September/2022 . How to cancel **Labels Added**
my reference to my info. I used to work for CSINBOUND at ROGERS, wish I could work there again but got laid off, here's the scenario from my perspective (some information is incomplete like the days, you will just use your judgement if you dont hav...
HiI recently acquired an ignite connection, for personal reasons I had to move from my apartment and I was advised that I can transfer the connection to someone in my home or cancel it and they can get a new one.They got a new connection within a wee...
For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...
Around April 4th, 2023, I called Rogers to request an upgrade from the XB6 to the XB7 (because I needed more ethernet ports). I received an email on April 6th saying I should expect equipment to be delivered within 2-3 days. I never received a "shipp...
I have 4 months remaining on my contract for 2 lines, looking to get out of the contract and return the phones. I realize I will have to pay the device balance, but if I return the phones early do I pay the upfront edge? *** Edited Labels ***
Hi,Currently I am outside of Canada so how can I stop my current mobile plan?Thanks! **Added Labels**
I cancelled my home bundles home services in january . I paid services up to date and was continued to be charged. Contacted multiple times to have services refunded and after 5 attempts was told it would be fixed . Here we are almost a year later an...
Hi,I am suffering from a fraudulent activity with above attached account. Sales person sell me a service without telling me about contract service and I don't even receive any e mail from rogers regarding this. when I called to cancel the account o 1...
I have been trying to call everyone from Roger’s possible to cancel my account cause I have moved to a different city,I got across the call with multiple people and while transferring the call was cut and while speaking to someone my calls were cut ,...
My mother’s promotion was about to expire last month, so she called Rogers asking if someone could help her to keep her existing services at a comparable rate. After much back and forth, someone was able to assist and she was told that the only chan...
How can I eliminate all things fox from anything I see?I no longer want to help fund fox’s disinformation compaign. I do not support the lies their channels promote on vaccines, Trump, and the current war Russia is engaged in. I do not want to fund i...
I phoned Rogers to ask how I can return my Rogers equipment of Ignite wifi modem and tv box and he told me to ship it with the email instructions he then gave me which has free shipping and he then told me to wait until June30 to receive in my mailbo...