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Resolved! SITUATION OGLITCH

my reference to my info.   I used to work for CSINBOUND at ROGERS, wish I could work there again but got laid off, here's the scenario from my perspective (some information is incomplete like the days, you will just use your judgement if you dont hav...

Nabooski by I've been here awhile
  • 241 Views
  • 1 replies
  • 0 likes

Early cancellations fee

HiI recently acquired an ignite connection, for personal reasons I had to move from my apartment and I was advised that I can transfer the connection to someone in my home or cancel it and they can get a new one.They got a new connection within a wee...

WJ95 by I've been around
  • 786 Views
  • 1 replies
  • 0 likes

Want to cancel after terrible service.

For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...

Crafty4 by I've been around
  • 1106 Views
  • 3 replies
  • 0 likes

Resolved! Modem Delivery Issues

Around April 4th, 2023, I called Rogers to request an upgrade from the XB6 to the XB7 (because I needed more ethernet ports). I received an email on April 6th saying I should expect equipment to be delivered within 2-3 days. I never received a "shipp...

nathan13 by I've been here awhile
  • 869 Views
  • 1 replies
  • 0 likes

Resolved! How early can i return a phone and not pay upfront edge charge

I have 4 months remaining on my contract for 2 lines, looking to get out of the contract and return the phones. I realize I will have to pay the device balance, but if I return the phones early do I pay the upfront edge?   *** Edited Labels ***

woody99 by I've been here awhile
  • 5298 Views
  • 3 replies
  • 0 likes

Fraudulent activities by salesperson

Hi,I am suffering from a fraudulent activity with above attached account. Sales person sell me a service without telling me about contract service and I don't even receive any e mail from rogers regarding this. when I called to cancel the account o 1...

Cancelling service and bill deductions

I have been trying to call everyone from Roger’s possible to cancel my account cause I have moved to a different city,I got across the call with multiple people and while transferring the call was cut and while speaking to someone my calls were cut ,...

Home Phone Disconnected After Updating Plan…

My mother’s promotion was about to expire last month, so she called Rogers asking if someone could help her to keep her existing services at a comparable rate.  After much back and forth, someone was able to assist and she was told that the only chan...

KSH4JMH by I've been here awhile
  • 1376 Views
  • 5 replies
  • 0 likes

How to Remove Fox from TV Subscription.

How can I eliminate all things fox from anything I see?I no longer want to help fund fox’s disinformation compaign. I do not support the lies their channels promote on vaccines, Trump, and the current war Russia is engaged in. I do not want to fund i...

RC666 by I've been around
  • 1104 Views
  • 1 replies
  • 0 likes
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