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Resolved! Early Return of Upfront Edge Device

My Upfront Edge plan term ends in 4 months (April). I have read about the problems people have with returning Upfront Edge devices and getting charged the Upfront Edge amount. I want to return my Upfront Edge device as soon as possible and am prepare...

ayf by I've been here awhile
  • 251 Views
  • 1 replies
  • 0 likes

Upfront Edge

I would like to pay out the rest of my financed amount for my mobile device so I do not have to do so at the end of my 2 year contract. Is this possible? If so, after i have paid the $520 for keeping the device and the final amount of financed amount...

Lexiyangg by I've been around
  • 182 Views
  • 1 replies
  • 0 likes

Resolved! How early can i return a phone and not pay upfront edge charge

I have 4 months remaining on my contract for 2 lines, looking to get out of the contract and return the phones. I realize I will have to pay the device balance, but if I return the phones early do I pay the upfront edge?   *** Edited Labels ***

woody99 by I've been here awhile
  • 3896 Views
  • 3 replies
  • 0 likes

Financing

Why am I still paying financing on my Samsung 20S 5G device purchased in the latter half of 2020?   ***EDITED LABELS***

mikelduff by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Resolved! Financing Promo Credit

I have searched my bill and account high and low to find where it would say when my financing credit will end and still have no idea. I’ve seen on the forum that it can be found in the fine print of your bill but I’ve read every part of it. I realize...

jv97 by I've been here awhile
  • 2571 Views
  • 5 replies
  • 1 likes

Resolved! Device Down Payment Dispute

I recently moved from Telus to Rogers with new plan - 15GB Rogers Infinite plan with Device Financing on Jun 18, 2021. I made an upfront down payment of $271.20 (including taxes) on the same day (Jun 18, 2021) as part of the order to Rogers Communica...

ygsk18 by I've been here awhile
  • 1930 Views
  • 5 replies
  • 0 likes

Resolved! Device Financing + Plan Fee

Okay, this is confusing. Yesterday I received a call from Rogers recommending a device upgrade. The person on the phone told me that I would receive a new phone on my plan as my old device was paid in full. When I opted to choose a device I confirmed...

Financing vs Subsidy - am I now worse off on my cell plan?

I have 3 months left on my Edge Premium Tab plan until the contract ends.   It subsidized $20/month.   I want to buy a new phone at that time.   Under the Edge Premium Tab plan, I would have paid say $100/month plus a portion of the new phone.  The s...

jelau by I plan to stick around
  • 1042 Views
  • 1 replies
  • 0 likes

Resolved! Upgrade with Upfront Edge but keep current plan?

Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...

Bokehman by I'm here a lot
  • 1998 Views
  • 1 replies
  • 1 likes
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