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Resolved! Porting number from Telus cell phone that cannot receive texts

I need to port my Telus mobility number to my Rogers cell phone. The Telus phone no longer works and can't receive texts to do the text verification. I spent 2.5 hours on hold with Telus waiting for them to do a manual bypass. I'm not completely sure...

lmu1 by I've been around
  • 618 Views
  • 1 replies
  • 0 likes

Complaint - Exclusive offer switch to Rogers

Hi I got an email from (chatr@e.chatrwireless.com) on March 26th, 2025 with an exclusive offer for my number. It said: "For a limited time, enjoy a great deal on a Samsung Galaxy S24 FE 128 GB when you switch to Rogers..." Samsung Galaxy S24 FE 128 G...

Number porting incomplete

Hi,,Two months ago I ported two numbers from Fido. The first number ported over. The second number 647+ didnt fully transfer.My phone shows the temp 437 number on the SIM but it's linked to my 647 as all calls, messages etc are coming and going. My R...

RodDhiFam by I've been here awhile
  • 419 Views
  • 3 replies
  • 0 likes

Fraud Department does not exist at Rogers!

Hi, I ported my number from Fido to Rogers over the weekend, and what should have been a seamless process has turned into an absolute nightmare. My account was canceled within minutes without any warning, notification, or explanation. I had to chase ...

caiog by I've been around
  • 551 Views
  • 1 replies
  • 0 likes

Accidentally changed numbers

I just got off the phone with Roger’s because I wanted to get my old number back after accidentally changing it, meant to change my son’s number. They said it’s from a different carrier and gave me a number for something along the lines of porting. H...

sidhu47 by I've been here awhile
  • 1288 Views
  • 3 replies
  • 0 likes

Resolved! Existing Number Retrieval

HiI ported my number from koodo to roger. I also got an additional line on the same day. I was trying to change number of my additional line through rogers app. Unfortunately it changed my existing ported in number which has been lost.How to recover ...

akbardatoo by I've been here awhile
  • 2055 Views
  • 6 replies
  • 0 likes

Resolved! Cityfone Porting Issues

Does anyone have a phone number for CityFone or someone at Roger’s that will help with a Port-in? I’ve been trying to complete a port and my wireless number has gone inactive with Cityfone making the port not possible. The only help I’ve been given f...

Need_Help by I've been here awhile
  • 1070 Views
  • 6 replies
  • 0 likes

Resolved! Switched from Cityfone to Rogers but number hasn't been ported

Hello, I called Red Wireless to switch from Cityfone to Rogers and they said it would be easy. I got a new sim card set up with a temporary number.   It's been some days no with no switch. I've called Red Wireless and they say call Rogers. I call Rog...

Susiey by I've been here awhile
  • 1416 Views
  • 5 replies
  • 0 likes

Account cancelled and very rude validation team

Hi I opened a Rogers wireless, porting from Telus with two numbers, i got an iPhone 15 from store and decided not to port my number so I could just give my kid a line, and give my mom the iPhone to replace her old phone. Next day I ordered s24+ and s...

Jedc28 by I've been here awhile
  • 2507 Views
  • 3 replies
  • 0 likes

Regarding Port Issues

Hi I went to Roger’s store for porting my sim from virgin to Roger’s . It was unsuccessful. I was Roger’s previous costumer but due to some issues I port to virgin . But I cleared all my dues. Now I was porting again to Roger’s but was it was unsucce...

PB28 by I've been here awhile
  • 613 Views
  • 4 replies
  • 0 likes

Fido and rogers working together to double it customers

I changed from Fido to roger as roger representative told me I could get a better deal on my four lines this is what I was try to accomplish as well . I changed over on the phone to a customer representative spending a lot of ower hour  time on the p...

Transfer old number

I requested to transfer my current phone number from Fido to a new Rogers plan. I finally got the text from Fido confirming the request but I don’t know what to do now. I had to use my Fido SIM card to receive the text, should I now switch to the Rog...

dcq5 by I've been here awhile
  • 4956 Views
  • 5 replies
  • 0 likes

Port Eligibility

I really interested to switch my current number to rogers but the my number is not eligible to port and don’t want to lose my number almost 9yr old phone number. Please let me know any suggestions   *Added Labels*

BNZN by I've been around
  • 801 Views
  • 1 replies
  • 0 likes

Number port-in Start.ca voip to Rogers cell phone

Hi all, Believe it or not, I've gotten my first cell phone. I'm in the process of trying to transfer voip and internet from Start.ca to mobile and internet with Start.ca. I could use some confirmation that I'm doing this right, please.   Received new...

misneachm by I've been here awhile
  • 1081 Views
  • 3 replies
  • 0 likes

No luck with myrogers account

I have been trying to use my account for a few days. I have tried with Chrome and Edge as well as a Chrome incognito window on both a desktop and a laptop, all with the same result "Details not available Sorry, something went wrong on our end. Please...

Erik-S by I've been here awhile
  • 1168 Views
  • 4 replies
  • 0 likes

Mobile Phone activation

Hello,   I am not sure if there is any use trying this.   At the beginning of July I tried to change my Internet, Cable, and Mobile phone from Telus Rogers-Shaw. The rep set me up with Internet and Cable quickly.   I never received any contact from R...

Telephone Number transfers from Fido to Rogers & Chatr

I have transfered two phones from Fido to Rogers on May,23 and one phone from Fido to Chatr on May,24. In first two phones (403xxxx916 & 403xxxx816) transferred to Rogers procedure quite smoothly.But have very bad experience on third phone (403xxxx06...

Ed8916 by I've been around
  • 1642 Views
  • 1 replies
  • 0 likes
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