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Knowledge Base Articles

5G Internet — troubleshooting FAQs

What if I’m experiencing slow speeds? If you’re experiencing slow speeds, here are a couple things you can try:  Reboot the 5G Home Internet device: Locate the power cord of the device and unplug it until all the device’s lights are off.Wait 1...

FAQs about Rogers 5G Home Internet

Harness the power of Canada's largest 5G network at home with Rogers 5G Home Internet.   What is Rogers 5G Home Internet and who can get it? Rogers 5G Home Internet delivers internet service over the Rogers mobile network. The Rogers 5G Home Internet...

Unable to view website on wireless device

The following steps explain what to do if you can’t browse a specific website on your wireless device. If all websites aren’t working on your device, learn more about resolving wireless data issues.   Step 1: Check the website on another de...

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