Recently I tried to sign up for Whatsapp and it keeps saying it can't send me an SMS. I've done everything - reinstalled app, restarted phone, did several suggestions as per YouTube videos and still nothing. What is the solution to this as it's impos...
I’ve noticed a few dollars here and there in my last couple bill cycles for international messaging costs - I have no idea where this is coming from. This bill cycle I incurred a pretty sizable charge for international messaging and decided to call R...
Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
I want to confirm if I will be charged for receiving texts while in India. While the answer to this should be no as the plan offered to me includes Unlimited calling and texting within Canada. However, I heard from a few friends that tell me that if ...
I just tried to update my cell number in the Contact Information area. Before it commits the change, it attempts to send an SMS to the number you have entered. The only problem is the verificaiton code NEVER gets sent. My internet is with Rogers, ...
I am a new customer and I am trying to change my contact phone number (the wrong number was entered when I enrolled), but I'm unable to change it since my cell plan is not with Rogers so the system will not send me a confirmation text. I've tried usi...
Conversation was cut off after I gave all the required information to investigate further. Then message said a transcript was sent to me but did not receive this transcript. Asked your Anna’ who was to connect me to a live chat but that never happene...
I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...
I switched phones and I had to setup all my apps again. I to my surprise I am not getting any verification codes anymore. Rogers blocks them with no work around. I spoke to an agent and all I got is ya they're blocked and the block can't be removed. ...
Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them ***A...
How can I obtain a copy of my message history between a certain phone number. The messages are not deleted they’re still on my phone I just need a print out of them without screen shorting and printing one at a time. **Labels Added**
I was charged 50 cents per MMS messages - picture & video messages. I can't find these extra charges, over and above texting plan, outlined on the Rogers website. Where can I find this information? Thanks in advance. ***Added Labels***