I accidentally paid my roger's bill twice (once manually, forgetting i had automatic payments setup) and now i'm sitting at a -140 account balance. Not a big deal if it'll just count as credit towards the next bill. Is that the case? ***ADDED LABEL...
I recently discovered I made 2 payments to an old Rogers account when I was getting past due notices on my current account. How do I go about getting these payments applied to the correct active account? Anybody able to help. I can't even get any...
Hi there,I set up a 6 month payment arrangement on my account. It was approved and the first payment was paid without issue. The second payment was different. Rogers took out double the agreed upon amount, which bounced. I am not sure why the agreeme...
We have been paying for the phones and internet lines we have purchased every month in installments since 2022 without any problems. Recently, the credit card balance was full and a phone fee was added. The payment could not be taken from the card an...
I tried to pay online - as usual - and there was a message about it not going through. Now, what do I do? Try again? Is the system down? C'mon, Rogers...get your act together. *Added Labels*
The challenge of connecting with a specialist to ask a question about my bill and a missing discount credit is ridiculous. I’m literally trying to understand why the accessibility discount wasn’t included on my bill even though I got approved for it ...
Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and ...
I’ve been trying to reach Roger’s by phone but have been disconnected twice after spending over 40 minutes on hold each time. I just returned from a month in SE Asia and while I was away my credit card was compromised. My bank immediately deleted my ...
On the way to the hospital, I needed to talk with my cancer team in Toronto. Unbeknownst to me and without any notice, Rogers had cut off all service. It literally was my lifeline. I had a payment arrangement and kept it up, but Rogers said it was n...
So upset. We had the whole family with Rogers. Recently my husband and Ii switched. More recently we asked our daughters to pay their own phones as they are all adults and more importantly my husband was diagnosed with stage 3 cancer in which he had ...
I finally got a phone with Rogers one day in the mail after checking every money since I got shaw with Roger Internet, 3 stream boxes, 4 home security cameras, a house phone. I originally wanted 2 outdoor cameras and 2 doorbell cameras. But the guy s...
Dushyant here, my account has been suspended today I made a payment of 190$ to pay my bill through Scotia bank. Haven’t it received or not? ***Edited Labels***
I just started with Rogers on November 26, but my new due date is December 18.My question is, why isn't the 26 of December? ***Edited Labels***
I had an issue initially adding my 9 digit account # to my online banking. I was told to go my bank for them to add it manually for me but I decided to explore further. I open the PDF of online bill and found a 11 digits account # which is to be used...
I've been trying to make a payment by credit card through the website tonight, but I'm having problems getting most pages to fully load, and when I try to make the payment after entering credit card details, it continues thinking. I waited for 5 minu...
hey so i recently switched from rogers to Bell MTS as a phone company cause my Rogers contract is up (I got a 2-year contract) Rogers says I never paid my past bill with them, which I did because I got an email saying the payment was confirmed. plus ...
Hi I have a rogers account (rogers high speed internet only) and added rogers as payee in my new bank account only instead of entering my Rogers Account number i entered my Rogers Internet account number and made 2 online payments until I noticed th...
We joined Rogers Ignite TV and Internet on Sept 17. I logged into my account which shows my first (and only) bill. The total on the bill is what was agreed upon in the contract however my total account balance showing on MyRogers TV/Internet page is ...
Hi!I happen to check my credit card statement and I saw that there was a credit charge to my account that says “ROGERS/ FIDO BILL 888-764-3771 ON” I wash charged 142.39 and it isn’t something from my side. I hope this can be resolved ***Added Lab...
Hello i paid my bill but i can still see its due date and my account ballance is negative 80 what should i do **Labels Updated**