opting out of "thank you for your payment" messages?
Is there a way to opt out of receiving text and email messages from Rogers every time I pay a bill? I do not want to receive these messages, especially to both text and email.
Is there a way to opt out of receiving text and email messages from Rogers every time I pay a bill? I do not want to receive these messages, especially to both text and email.
I canceled my account in early June and Roger's initially refunded me the unused days (because they took paymeny for the whole June through autopayment) by cheque which i deposit in August. Then in Sept Roger's sent me a bill to pay back the amount o...
My friend had an account with rogers but the visa details were mine. She did not pay her bills and account was handed over to collection agency. When they contacted me telling me about the bill and it will impact my credit score, I paid it right away...
Rogers won’t help users. I get a text every month saying they have received a payment from me. I no longer have rogers…….they refuse to stop sending the text……they say I am not the account holder so I can’t update the account……..they won’t tell me wh...
I went through a half hour sign up yesterday with all my bank info so I would not have to fuss about that every month. Today I got an email saying there would be a statement coming every month so I can click on PAY Why can't this company keep track o...
Hello.. Why do you keep changing the date payment is due every month? If the difference is only day or two I wouldn't complain as much, but its been swinging to almost 2wks difference (example on month its due on 26th and the next month its due on ...
Rogers keep billing me twice. I pay my bill and my account says I still owe and they will charge me daily interest. I paid $580.00 in April because I paid four times and it’s still going on. I have spent hours one the phone but no help **Added La...
Can you explain why Rogers is the only one of my online bills that consistently takes 3-5 days to post my payment. I pay at a financial institution as I do with all my bills. Payment is credited the day I make it, the delay is on your side resulting ...
I have an account with services, but when I put my information it sends me to an account with NO services. At the same time I get bills to my email from a second account that are infinite times higher that the one that I contracted.Every time I call ...
I cancelled my home phone, internet and TV services on November 26, 2022 due to my condo building going with a bulk package from Bell. I cancelled before the billing date so I am owed $56.81. I was told a cheque for this amount would be mailed to me ...
Hi, I’m new to rogers and I noticed that my account balance on the app is negative? What does that mean? ***Edited Labels***
Hello,We are Ukranian Family and we took Rogers simcard in AirPort.We asked many time about first charge of sim card.Workers Said that we will not pay any money to sim card and also first month you dont need any payment but today ı can see in my Bill...
Tried today to pay at store..told outside on sidewalk thru PA that it would be 25 min wait. I could not wait….then called when got home on 611 line and was told by robot 2 1/2 hrs to 3 1/2 hrs wait. And they suggested a callback which I could not do....
Rogers refuses my overpayment *** Edited Labels ***
I just switched from rogers to Telus. But I still have two phones in credit in rogers. The first one I have a remaining balance of $280 and the second one I have a balance of $1500. So I was wondering if there is a way I can still pay those phones wi...
Just came here to vent, I got my Rogers bill today, I always pay it as soon as I get it, it’s a actually due December 27th, on the bill they had a 34 cent discrepancy probably from last month, maybe I just didn’t enter it correctly when I paid. The p...
Just wondering if I can change the date they charge my card, I would prefer to have it taken out closer to when I get paid instead of a couple days prior to payday. Thanks! ***Added Labels***
So since my house burned down and I havw called rogers and have told me there wasn't anything they could do for me-that regardless I need to pay for the requirement which is over $250. They expect for me to claim It oninsurance, but I didn't not have...
Hello, if I had an account in the amount of $500, and the transaction went through 2 times, can I get my $500 back to the card? ***Edited Labels***
Hello,I have been trying to get assistance regarding a Rogers account that is showing on my credit report. I have called numerous times and have spent countless hours trying to get help by calling customer service and I get disconnected EVERY time, p...