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My account has been suspended

Dushyant here, my account has been suspended today I made a payment of 190$ to pay my bill through Scotia bank. Haven’t it received or not?   ***Edited Labels***

Dushyant6 by I've been here awhile
  • 102 Views
  • 1 replies
  • 0 likes

Billing

I just started with Rogers on November 26, but my new due date is December 18.My question is, why isn't the 26 of December?     ***Edited Labels***

Adding payee on online banking

I had an issue initially adding my 9 digit account # to my online banking. I was told to go my bank for them to add it manually for me but I decided to explore further. I open the PDF of online bill and found a 11 digits account # which is to be used...

Fmguycan by I've been around
  • 2841 Views
  • 5 replies
  • 3 likes

Still billed after switching to Bell

hey so i recently switched from rogers to Bell MTS as a phone company cause my Rogers contract is up (I got a 2-year contract) Rogers says I never paid my past bill with them, which I did because I got an email saying the payment was confirmed. plus ...

Resolved! Made a Payment to the Wrong Account

Hi I have a rogers account (rogers high speed internet only) and added rogers as payee in my  new bank account only instead of entering my Rogers Account number i entered my Rogers Internet account number and made 2 online payments until I noticed th...

pleblanc19 by I've been around
  • 5545 Views
  • 10 replies
  • 0 likes

Rogers Double Billed Me

We joined Rogers Ignite TV and Internet on Sept 17. I logged into my account which shows my first (and only) bill. The total on the bill is what was agreed upon in the contract however my total account balance showing on MyRogers TV/Internet page is ...

ellejay18 by I've been here awhile
  • 3637 Views
  • 11 replies
  • 2 likes

Rogers/Fido Billing

Hi!I happen to check my credit card statement and I saw that there was a credit charge to my account that says “ROGERS/ FIDO BILL 888-764-3771 ON” I wash charged 142.39 and it isn’t something from my side. I hope this can be resolved     ***Added Lab...

mdlaserna by I've been here awhile
  • 1585 Views
  • 5 replies
  • 0 likes

Billing problems

Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and ...

Payment Issues

Hello, I just want to bring to your management attention concerns of your agent(s) at Rogers - Mississauga Marketplace, 4553 Hurontario Streeat E1A, Mississauga, On L4Z 3M1. My issues are that your agent seems to not be familiar of payment method. My...

mcfark1 by I've been around
  • 482 Views
  • 1 replies
  • 0 likes

Be Careful with Save and Return

Be very very cautious when choosing the Save and Return option with Rogers. When we upgraded both phones on our accounts, Rogers did not process the return of our phones properly which resulted in Rogers thinking we exceeded our credit limit because ...

mh24 by I've been around
  • 2600 Views
  • 1 replies
  • 2 likes

outstanding bill

I always used to pay with my visa card but this time paid through with online banking and shocked Rogers sent next bill including outstanding bill for June with penalty. I called bank immediately and they confirmed to send invoice as payment evidence...

Coolman1344 by I've been here awhile
  • 857 Views
  • 4 replies
  • 0 likes

Unreturned Equipment Charge

So since my house burned down and I havw called rogers and have told me there wasn't anything they could do for me-that regardless I need to pay for the requirement which is over $250. They expect for me to claim It oninsurance, but I didn't not have...

Resolved! Collections Harassment Two Days Late on Bill

My bill was due on June 4th. It's now June 6th, and Rogers Collections just called, threatening suspension due to a late bill. Two days!!! When I asked to speak with a supervisor, the representative argued with me, put me on hold, and then hung up on...

KerensaA by I've been around
  • 568 Views
  • 1 replies
  • 0 likes

Rogers Credit card mess!

I had been a shaw customer for the last 30 years with no problems.  When Rogers took over shaw, I went to the store to get new sim cards for my family's 4 mobile phones.  The clerk suggested the Rogers credit card;  if I connected my phones and inter...

Joanna-61 by I've been here awhile
  • 2265 Views
  • 3 replies
  • 1 likes

account suspension

I am writing to express my deep disappointment and frustration regarding the unacceptable level of service I have experienced with my home internet connection provided by Rogers. As a resident in a condo building with a contractual agreement for inte...

Resolved! Paying my financing balance after cancelling my account

I just switched from rogers to Telus. But I still have two phones in credit in rogers. The first one I have a remaining balance of $280 and the second one I have a balance of $1500. So I was wondering if there is a way I can still pay those phones wi...

marieaimee by I've been around
  • 1871 Views
  • 3 replies
  • 0 likes

Resolved! line suspended before payment date

Rogers suspended my friend's line for non payment before the date of payment !!!  Why ? She also has automatic payment enabled so there is zero reason why they would suspend the line without any heads up.  The irony is that the bill is even higher th...

whysomuch by I'm here a lot
  • 775 Views
  • 1 replies
  • 0 likes
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