Just a horrifically bad interaction with Rogers, which seems par for the course with them, today, and every day. All I want to do is add a single inbound DID which can accept calls and text messages to my existing account. I don't want a new accoun...
I've moved from Fido to Rogers recently. I've been trying to setup a voicemail but I can't it asks me to enter my ozone number and when I do so it says your number is not recognized. It doesn't ask for any passcode or anything else.What do i need to ...
I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...
My current bill indicates the following: "Your services include:Unlim Can-Wide Calling//-Unlim Can-Wide Txt,Pic&VidMsgs//- 1000 LD mins frmCan to US&1000 Intl LDmins frm Can to BGD, CHN(incl.HK), IND, MEX & UK.See rogers.com/longdistancefor pay-per-u...
Can people call me from the united states and not get charged long distance if i have the premium phone plan with unlimited calling to/from united staes canada and mexico like and do i need the international calling package if i have that plan ? Its ...
So, I have received several emails telling me that I have received the voicemail to text add on and an additional 20 GB of data.It states that I don't have to do anything but I can't set up my voicemail to text.I went into my account and neither prom...
Hello, my plan includes 1000 international LD minutes. I understand I can make calls to Hong Kong. How do I make the call? Do I have to dial any number in front of the country code 852? *Added Labels*
What is the difference between the “Unlimited Canada Wide Calling” option and the “Calling texting and data within Canada, U.S. and Mexico”. Is the latter unlimited calling, data as well? ***ADDED LABELS***
Waiting on hold for over an hour for a billing inquiry. Shaw had a great call back featureWhy does Rogers not? ***Added Labels***
I have two mobile numbers assigned to my Rogers Mobile account. Both were originally set-up by a [senior] CSR member to have the CID on [both] lines show PRIVATE PRIVATE. I have verified this to be working over the years but recently one of the t...
No number *** Edited Labels ***
My senior mother was forced to change to Ignite from the legacy version. The Rogers rep told me to call back to have international long distance added that was already on the legacy version. Now I am waiting over an hour on the phone waiting. Why do ...
I am in Dominican Republic trying to Roam like home and call 1800 number urgently and all I get is a Spanish message about 800 numbers. It would seem I'm not even getting out of DR. **Labels Added**
I think Marketing needs better copy editing. Not sure how this made it out, or maybe it's a play on words, but Toll-Free should be free for all making the call and not that some Toll-Free numbers are free and some Toll-Free numbers are paid. Am I ...
I had a Tablet line that was offered to me with voice and data it clearly set up as a phone on MyRogers account And was working for the past four months. Rogers decided to turn it off stating that Customerservice should have never given this to me. I...
Does Rogers allow phone numbers to be parked? How much does it cost if any and how long can I do it for? ***Added Labels***
When I receive incoming calls, there is never a name showing up unless they are already in my contacts. I see a phone number and the city they are calling from. Why no names anymore? ***Edited Labels***