Please help me reactivate my cellular services. I had temporary suspension on and I’m unable to contact customer services. Also the apps showing an error while trying to manage temporary suspension option. Thank you ***Added Labels***
Home Internet offer ended and switched to competitor Sept 14, 2024 and was contacted with Win Back Offer but had issues resolving the activation. Account was canceled on Monday Sept 16, 2024 no internet a new Rogers modem sent on Tuesday Sept, 17 so ...
I tried activating my Roger’s number which I ported to a different network. I provided all documents for validation and they are still requesting for my bank statements. Why is that and is there no other option for the validation other than the bank ...
Somehow my account has been cancelled. **Added Labels**
I had same experience as fellow ex roger service user. I am from Vancouvrr, Canada. After receiving a call from someone claiming to be RogersFido special team, winback team. I hope someone from Rogers reads.I received my first call from the number +1...
I've been with Rogers for, oh, over twenty years I think. Things were getting too expensive so I jumped ship. I had gotten a couple of phone calls from a department, Win You Back I think it's called? Anyway, they offered me a plan that was similar ...
I tried to change my plan online. I have done this many times before without issues. I was told I need to revalidate my passcode, however I am.on maternity leave. I emailed tfedgovidv@rogersdirect.ca and didn't receive a reply until the next day. Of ...
Hi, I received a call from Shannon regarding a rogers win back. I accepted the offer and the plan was sent in and my service was suppose to be reactivated. Nothing was reactivated. Unfortunately, the call dropped and she said she did everything and t...
Is Rogers available in Victoria Harbour and if I’m moving from Barrie can I put my account on hold? **Labels Added**
I just suspended and reactivated my sister’s number for 2 months as she was out of the country that is linked to my account. I reached out asking for a temporary suspension of mine and was refused. It doesn’t say anywhere that RPP plans cannot be pau...
So I'd been with Rogers since I got my first phone in 2014, and after paying over $90/month while financing my phone I figured I'd see if I could get something cheaper after I paid it off. Especially since my service only worked about 50% of the time...
I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...
Does Rogers allow phone numbers to be parked? How much does it cost if any and how long can I do it for? ***Added Labels***
Joined Rogers 10 days ago. Cannot set up @rogers email due to some issue with getting back my old rogers address. I have 2 case numbers and no one ever responds. When I chat they say they are working on it. I want to call Rogers's Management but l...
Hello, I'm going back to Canada in July, so I would like to reactivate my phone number since I suspended it while I was outside of Canada. Could anyone tell me where I can reactivate my number ,please? Thank you. **Labels Added**
I had recently called to ASK about moving procedures (not to schedule a move) and the representative I spoke to told me to call back closer to the move date. A few weeks a later, I receive my bill and it has an extra $80, so I called to ask why it wa...
I feel like I’ve been very patient but it’s now day 14 no service. Billing all paid the whole time. Waiting for back end to close all my tickets before they say it will work and apparently every time I call they open a new ticket but they won’t give ...
I'm looking to reconnect cable and internet at a home that has previously disconnected but has your set up. Is this something you're able to do without coming to the home? ***Added Labels***