I will be travelling outside of Canada, and I only need to receive text messages, such as authorization codes. I won't be using cellular data to surf the Internet or make calls with my Rogers phone. I am thinking of turning off "cellular data" in my ...
I have had multiple interaction with Rogers Retail Store and Technical support(including manager escalation) but after 6 visit to the store and 5 phone call with technical support it is not resolved. Both of them are just passing the ball to each oth...
It kept giving me error and would not move forward. Call the store and tech support but been kicked back forth between them. So frustrating. Everytime call ing tech support line, it took me an hour to be connected. Never thought. This can be so compl...
Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...
I am very unhappy with the services rogers have provided me with. I have been a customers for years and recently lost my phone on 26 July 2024 and submitted a claim on 27th. I have paid $18.99 plus tax for years for my device protection plan and als...
If I cancel Roger’s device protection can I still get apple care plus? I just purchased my iPhone from Roger’s and the device protection plan. The option to purchase apple care the shows up in the settings has disappeared. ***Edited Labels***
Although Likewize said they would review my claim within 2 business days, I received a denial email just an hour later. It was fast and not fair. My work depends on my phone, and when I first arrived in Canada, my relatives, long-time Rogers customer...
What is it you have to do to get a phone from Rogers ??I left Rogers because they offered me a phone deal with a new plan.... but I never got the phone and they only gave me a run-around. The order was canceled from someone at Rogers.... without lett...
Rogers inability to communicate and deliver on online cell phone order.On order since Aug 9 ***Added Labels***
I read in Q&A that I can upgrade a Save & Return phone from 2 months to 24 months of use. I thought it is that simple, so I didn’t think twice about getting the 15 Pro Max because I thought I could just upgrade it early without problems, that’s what ...
I've contacted Rogers two days in a row and on both occasions they ended my chat while I was digesting the information they provided and responding to a question. I waited 6 mins for them to respond, they waited < 2 mins before terminating the conver...
I am writing to express my profound frustration regarding the service request I filed two weeks ago. Despite my continuous follow-ups, I have yet to receive the replacement device that was promised to me. Every day, during my calls with Likewise, I a...
Long story. 25 year customer with Rogers. 4lines. I paid for device protection when offered by Rogers rep and at no time was I provided information or terms after I purchased. The rep said once I have the protection you can claim whenever never sayin...
I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...
So frustrated with Rogers. Was advised in mid-June that phone returns could be done at any store on or before due date. Went to the store on the due date and was told we could only return the phone to the originating store. Went to the originating st...
Hello,I just go to purchase new iphone15 pro with Roger’s. I followed the whole procedure for purchasing the new mobile phone after that the agent told me you need to port the existing number. First he told me that you do not need to port the existin...
We were part of the migration and was promised the same service as our Fido plan (same plan, same price), if we signed a 2 year contract.While they matched the speed and price, our new Rogers modem is a refurbished older model that is significantly w...
Hi, please must read and reply me for help please , it’s my ever worst experience in my life about getting claim from likewize protection , have losted my mobile phone on Feb 24 ,2024 and it’s been like 4 months till now , but nobody helped me in thi...
The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue. I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...
last week in the bus the to native thefted my phone from me i did police report but i didn’t get any results now i just want to know about my phn on finance and now but i need to do pay or is there any other solutions ***Added Labels***