Adding an Authorized Contact to My Internet Account?
I'd like to add my wife to our rogers internet account so she can deal with matters while i'm out of the country. How do i go about that? can it be done online in rogers.com? ***Edited Labels***
I'd like to add my wife to our rogers internet account so she can deal with matters while i'm out of the country. How do i go about that? can it be done online in rogers.com? ***Edited Labels***
I am a new customer and so far the service is a 2 out of 10. All I want to do is add channels and no one can help me.....first call I waited 20 minutes and then got hung up on.....then my second person has now transferred me somewhere else and 15 min...
I have been on the phone for ONE HOUR! Worst customer service ever!! I am being double billed for legacy and ignite internet services because for the last 3-4 months I have been given mixed messaging about which internet products are compatible with ...
I made an appointment to have my S20 Ultras screen fixed at the Roger's store on June 13. At the appointment, the service guy tells me they don't have any screens, and that I would need to call into Likewize to ask them what to do next. Person on the...
Hello, I'm going back to Canada in July, so I would like to reactivate my phone number since I suspended it while I was outside of Canada. Could anyone tell me where I can reactivate my number ,please? Thank you. **Labels Added**
I'm trying to navigate my parent's home move to and new installation (TV/Phone/WiFi). We notified Rogers well in advance of the move date, secured a new Telephone number, then we gave the new telephone number to the family's Doctors, Dentist, lawyers...
I have been trying to get a hold of rogers for 2 days now, who would of thought you would be on hold on their internet chat line for a long period of time, never did get anyone. All I want to know is when my present term with rogers expires or does i...
2 years ago I cancelled my home phone line and cable package from Rogers. I didn’t notice they kept billing me $20/month the past 2 years until today when I checked the bill over an issue with my cell phone. There’s no usage under the home phone li...
Every time it gets windy my internet service is affected, sometime for days. I call Rogers support and frequently am on hold for more than an hour only to be told something not helpful and sometimes nonsensical. **Labels Added**
Hello, Im having trouble finding a copy of an interaction I had with a customer support agent. It should be in my emails right? I dont know why but I cannot find it for the life of me! **Labels Added**
So just after I moved to where I am now I got a call from a Rogers sales agent who told me that he's the sales agent for the building and can get me a great deal. I said I already am a customer but would love to hear what he can do for me, he said "O...
I just had to pay 90$ extra on my September bill for two calls billed by a company called Triton Global for third party calls. I did not make these calls. I feel I have been victimized by both Triton Global and Rogers. I was basically called a liar b...
I was offered Ignite upgraded for my internet, with a Promise of stable internet. I got the router, and it was not working. I patiently worked with Ignite support for 10 days. They tried various things and finally a technician was requested to visit...
I was shocked to find out today that Rogers doesn't have 12 month promos like they advertise. My 12 month promo was to expire on April 30/22 and my Rogers bill came and my price had gone way up. I had already talked to Rogers and made arrangements fo...
Hi joined Rogers in March and was provided with a promotional welcome gift - a $150 Mastercard. I was suppose to receive a Welcome email after 5 to 6 weeks with the activation code. I never received the email. Called Rogers. The customer service peop...
TLDR: rant about how disingenuous Rogers overall. They could have kept my business for a lot less than it’s costing them to get me back as a customer. 2 years ago I switched all my services from Rogers to Bell. This included internet and mobile, over...
I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...
Is photo identification now required to enter a Rogers store?
I had requested an RPP code on March 9th and after looking over pricing online, the following morning I go back to look again and my code is no longer valid and I'm told it's because it's linked to another account. The email says it's non-transferabl...
Is this phone # from Roger's.1-888-764-3771 **Labels Added**