I have called Rogers customer care past 4 times for the renewal of the Smart Home Monitoring contract waiting for 90minutes 3 times they say not our department transferring to them and never do. 4th time they say system is down call tomorrow will do ...
I had a problem with the thermostat supplied by Rogers. Getting it properly replaced, given Rogers’ misconduct and mistakes, was a nightmare. Details below. The credit I received from Rogers was pathetic, completely inappropriate and calculated on a ...
I just got Rogers Professional Home Monitoring and am being charged $555.95 for set-up fees. I have a screen grab of the installation costs advertised on the website. Literally it says a $99 install fee and $59 for a smart lock installation fee. ...
I have been billed more then what is on my contract agreed on Jan 9th **Labels Added**
Me and my husband have been trying to talk to a billing person to resolve a billing issue from the Home Monitoring dept, but other than being placed on long holds with no resolution. We are so frustrated. This has been going on for almost 2++ weeks. ...
Hello,I’m less than 1 year into a 2 year contract for my home security and I’ll be moving in 3 weeks. Services are not available in my new area. Will they allow me to cancel or can I use the home monitoring services with another internet provider?Tha...