Can anyone help me here? I am trying to cancel Roam Like Home and can't seem to find a simple way to do that.I am on wifi in USA and am not using any data service.I am using my mobile phone in flight mode in USA hotel, and suddenly received email fro...
I have 1000 long distance minutes included with my plan. Can I use it while roam like home ? ***Edited Labels***
Re: A/C # 5-***7 I was charged roaming charges of $70.00 when I was visitng the US in March 2025. With the exception of the first day of arriving in the USA at the airport (to make arrangements to be picked up), every other time, I used my cell ph...
Hello, CSR and online help do not seem to know the answer. I went abroad to Asia, had called in to have roaming data disabled on the device and had turned off roam like home. I had also turned cellular data off the minute I got to the airport to le...
Hey, I'm looking for advice, I have contacted 611 twice & been in store twice with no resolution, agent said they have put in a "ticket" for someone to contact me but alas here we are. Like most I got an offer in my account to "upgrade" to a loya...
Hi, without roam like home, can I still receive SMS while travelling? If so, $0.75 per message, right? thanks jonathan ***Edited Labels***
I traveled to US/Mexico for 7days. I turned off date roaming off and used eSIM while I was in Mexico. After I came back to Canada , I received unexpected bills. They charged $15/day for roaming every single day I was there. I followed the eSIM instru...
So I’ve been on vacation for well over 2 weeks now and I turns out that I’ve been charged for roam like home EVERYDAY since I’ve been gone! On my plan it says international texts are unlimited and I have not used data once! How am I supposed to affor...
I have been charged 3 roams when I never turned airplane mode off. How is that possible and has happen last 2 trips home. Was told I have to pay it because I got kicked off wifi at times. Please explain why I would stay with you **Labels Added** ...
Can anyone help me here? I am trying to cancel Roam Like Home and can't seem to find a simple way to do that. My 3 year old just turned on my phone in Mexico and now I fear I will be charged $15.00. There must be a simple way to prevent that so...
I absolutely hate when companies deliberately hide important details in their product descriptions to take advantage of their own customers. It's not difficult to add a disclaimer like "when in Canada only" to "Unlimited International Text, Picture a...
What are the costs of roaming for 1 month in Indio, ca? **Labels Updated**
Hello,I recently got an offer to upgrade my phone plan to include Travel... the offer said blah blah +Travel. approx $20 more per month.I upgraded and took many chat hours to stipulate and validate my understanding of the offer... this upgrade provid...
Chatted with Rogers support on this and other issues, but who in their right mind at Rogers approved this? Turning Roam like home off, needs to be done via a chat or by calling Rogers. There is no other way! Not in the Rogers app and not on website. ...
Daughter is Travelling to the UK and want to an add on for international calling.Both our phones are on the same plan. ROGERS terms say calls must originate on the Rogers network in Canada and terminate international for the preferred rate.What is th...
Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...
I am out of Canada I see $135 in my recent bill for roam like home which I never activated, may be it is active by default in my plan which I was not aware of. Want full credit of these charges as I never used my phone while in roaming. **Labels Up...
I want to use my 5 free roam like home days during international travel . I do not know how to adjust cellphone setting. Should I turn "data roaming" ON or OFF, "Mobile data" ON or OFF, and "flight mode" ON or OFF ? Thanks for in advance ...
When travelling abroad I buy local eSIMs for my data. I then switch the cellular data to my local eSIM, turn off data roaming on my Roger’s eSIM, keep my Roger’s eSIM turned on and set that to the default for the voice line. I assumed that would mean...
Just found that Rogers charged me $75 for something called ROAM LIKE HOME - International? No idea why. Tried something called Virtual Assistant which is completely useless. Is it there any live chat with live person to explain me why i was charged $...