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Resolved! ROAMING CHARGES

Hello, Rogers community.    Today I got my bill with extra charges mentioned in it about roaming charge for 1 day only. I was out of Canada for about 5 days and I did not make any calls or used any data still I got charged for roaming. When I asked c...

AMANGANDHI by I've Been Around
  • 6781 Views
  • 29 replies
  • 0 likes

4 texts from Rogers in an hour

I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...

Keppoch by I've Been Here Awhile
  • 142 Views
  • 4 replies
  • 0 likes

Resolved! Roam Like Home

If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day?       ***Edited Labels***

Bim95 by I've Been Around
  • 160 Views
  • 1 replies
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Roaming charges rip off and rude staff

So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...

Roam Like Home Charges

I want to start by saying that I have been a customer of Rogers since 2008 (15 years). Rogers changed their policy regarding the service to being able to charge customer for up to 20 days. I was under the impression that I would only be charged for 1...

Anzats by I've Been Here Awhile
  • 222 Views
  • 3 replies
  • 0 likes

Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous!      **Labels Added**    

tremelman by I've Been Here Awhile
  • 1395 Views
  • 12 replies
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turn off roam like home permanently

Is there any way to turn off roam like home permanently and just use international minutes?I need to make 2 phone calls when I'm away on two different days, seems ridiculous to pay $30 with RLH.       ***Added Labels***  

RM6 by I'm Here A Lot
  • 295 Views
  • 1 replies
  • 1 likes

Resolved! WiFi Calling and RCS while Roaming

With data roaming disabled and connected to WiFi and using WiFi Calling (through the phone dialer) trigger a Roam Like Home day charge?Additionally, while connected to WiFi or data via a second local SIM, will RCS messages (in or out) trigger Roam Li...

b-ry by I'm a Reliable Contributor
  • 295 Views
  • 2 replies
  • 0 likes

Roam Like Home Flaw

We recently travelled out west to Seattle for the holidays and were pre-registered for Roam Like Home. We have seven lines with Rogers. While in Seattle the phone call would not work. We had a emergency to call our travel insurance company in Canada ...

Cricketej by I've Been Here Awhile
  • 189 Views
  • 2 replies
  • 0 likes

Roaming Options While Travelling in the U.S

Travelling to Florida for 8 weeks. Just wondering what is the best option to take for using cell phone other than Roam like home as it looks very expensive to do when you have two phones.  Is Canada-US wide text and data plan a good option? any other...

Ezio1 by I've Been Here Awhile
  • 305 Views
  • 4 replies
  • 0 likes

Roam Like Home when calling US

Does anyone know if the daily Roam Like Home international rate includes calling the US from abroad or does it only include calls to Canada?  Thanks.   ***ADDED LABELS***

traveller by I've Been Here Awhile
  • 93 Views
  • 1 replies
  • 0 likes

charged for unknown us text messages

Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...

Will I be charged for receiving texts while in the US?

I have Rogers home internet and since I got that, I am being offered a mobile plan with Rogers as well. However, before shifting from my current provider, I wanted to confirm if I will I be charged for receiving texts while in the US? While the answe...

tkaran50 by I've Been Around
  • 1750 Views
  • 1 replies
  • 0 likes

Resolved! Everything cost too much in canada

We pay the highest internet fees and phone fees around the world! God forbid you travel. Then it’s $15 a day plus the rest of the  they charge! It’s time to shut Rogers down!!!   ***Edited Labels***

Roam Like Home Compensation

I was in the US when the outage occurred, paying an extra 12 bucks a day.  Yea, I get the 5 day credit, but that doesn't help with the extra 12 dollars.  Tried to talk to customer service, an they said that since I sent a couple texts (thanks to the ...

Resolved! Using my plan in USA

I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA?   *Added Labels*

Sylvie9 by I've Been Here Awhile
  • 255 Views
  • 1 replies
  • 0 likes

Plans for Military Service Members

Why does Rogers not have good plans for Military Service Members? My son is a member of the Royal Canadian Navy and is currently deployed in the South China seas. In order for him to keep connected we are subject to roaming charges, which can get exp...

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