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Regretting changing to Rogers: Can't Get Help Changing Channels

I am a new customer and so far the service is a 2 out of 10. All I want to do is add channels and no one can help me.....first call I waited 20 minutes and then got hung up on.....then my second person has now transferred me somewhere else and 15 min...

Suz3 by I've Been Around
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