got the account on dec 1 .... my first bill was due dec 24th ,, paid on dec 16th ,, and they decide to post on my credit score on on dec 6th that i owe the full amount of the first bill and i havcnt paid anything ruining my credit score !!!!!! af...
Rogers came up with a genius money grab idea.They set a so called "credit limit" on my account at about 2/3 of my normal monthly bill.So every time they issue a new bill my account gets suspended without warning.Worst company management ever. I am a ...
I’m a current Roger’s Wireless customer (good standing no missed payments), and previously had an internet account (cancelled, in good standing no missed payments). I’m looking to reactivate the internet. From what I’ve seen itv looks like there shou...
I would like to remove two numbers from my account! ***Added Labels***
What is the 400 credit on my statement mean to my late payments. I'm given $400 credit limit but charged late fees. What is the reason for Rogers to give me any credit limit. If I must pay on time. What is the bookkeeping do. Gives the company more V...
On July 26 I went into a Rogers store to get some details about the plan and hardware device promotion for flip6. I specifically asked the team to not to do any credit check. The store still went ahead and did a hard credit check ( I found out this l...
Be very very cautious when choosing the Save and Return option with Rogers. When we upgraded both phones on our accounts, Rogers did not process the return of our phones properly which resulted in Rogers thinking we exceeded our credit limit because ...
I applied for Rogers Internet connection on July 14th, 2023 by calling Rogers customer care. I was told by the Rogers salesperson on the call that since I am already a Fido mobile customer since Dec-2017, Rogers would therefore NOT do a credit check ...
We have been trying for 3 weeks to get 3 new cell phones. Transferring from FIDO same company to Rogers all the same lines, numbers, address, names, mailing and billing address all EXACTLY the same. They have unnecessarily run my credit (which was p...
Hi I opened a Rogers wireless, porting from Telus with two numbers, i got an iPhone 15 from store and decided not to port my number so I could just give my kid a line, and give my mom the iPhone to replace her old phone. Next day I ordered s24+ and s...
I just noticed that Rogers did a hard credit check on my file on February 6th of this year, when I wasn't even looking to swith my plans to Rogers. I find this quite baffling and it's disappointing that Rogers would do this and also not communicate i...
Hi there we signed up with Rogers in December and had a credit limit. The credit limit seemed to have been removed based on account activity (paying bills on time) so we both upgraded our phones recently and the credit limit is back on. Can someone p...
I signed up for Roger’s home Internet via the website. A calander is shown to select a date for a tech to come and install the service. My move in date was not yet available on the calendar so I checked back every couple of weeks until it was. To my ...
I have ported my prepaid services with rogers to postpaid. They said that they need to run a credit check prior activating my account. The credit check operator confirmed that this will have no impact to my credit score. After my credit check went th...
I am livid! After 25 years of being with Rogers, just now on Mar 29th 2024 you start reporting to the credit agency about my account? Why? Secondly my opening account date is wrong, thirdly the amounting owing is wrong and fourthly if you’re going to...
I called this rogers rep on Mar 3, 2024, and asked to move my internet to a new location, that's all the story with them. The next day (today) I received an alert from TransUnion credit company that my credit score went down almost 90 points and it s...
Super Frustrated with Reps on Phone: I've tried every way to call someone at Rogers. There are huge language barriers. Things as simple as understanding the difference between the word 'device' and 'plan'. I've been with Rogers for 20 years, my ph...
My husband and I are currently on bring your own phone plans. Next week we are planning to upgrade to new devices. We were told a hard credit check is needed to do the upgrade even though we already have services. Can someone please confirm this.? ...
How could we rectify this, I tried calling customer service at least 3 times, every time they will promise to transfer to Roger's credit dept. then the phone gets disconnected. How do I speak to someone from Roger's credit dept. ASAP. **Labels A...
I was with Rogers Mobile from 2011 to 2021 and switched over to Shaw. Forced to transition over to Rogers and was told they would NOT do a credit check since I was a returning customer. Just checked my report and there is Rogers with an open account ...