First of all I got scammed by rogers agent store at Point Claire that offering me the cheapest plan using my loyalty points, he told me that I can upgrade with new Samsung phone and free accessories that I don't want it for sure ( phone case, charger...
Hi, I purchased a new phone last month through the online rogers store and received my new Samsung s23 around August 16. My old phone was purchased with upfront edge financing, like with the new phone. But, I never received the return kit for the old...
Hello. I am currently a month away from the end of my upfront edge device (s20+). I have an offer on the my rogers app to do an upgrade now and they will waive the remaining $73~ left on my upfront edge amount. It says that in order for them to go ah...
I requested an equipment upgrade to an iPhone 14 pro max on August 4,2023. 8 days later,the order was cancelled by Rogers on the grounds that I didn’t not pickup within that timeframe.(no prior notifications as to when the order was ready). I placed ...
Let's say it's a $30/month financing charge for the phone I upgraded to (aka $1 per day basically). But after 20 days, I return it (30 day return window if done online). Would I still be on the hook for paying those 20 days aka ~$20 worth? Or do I ge...
Why do we need to keep paying activation every time we renew our contracts with Rogers. I’ve been a loyal customer for 20 years and they keep charging this bogus fee. ***Added Labels***
What is the process for returning phone in contract end in exchange for new phone/contract? Specifically.. I assume they let you keep both phones to do transfer of data etc.. **Labels Added**
Hy,I got a call from sales and promotion team to upgrade the phone and plan. But i had already purchase the iphone 14 for 2 year contract and they send me the order confirmation. so, i don't understand are they giving me another phone with new plan t...
Just curious why there is no option to finance my own device at the end of my Upfront Edge term?It looks like I can return my own device and then finance the same model of a refurbished device for $15/month. So why do I have to pay so much all at onc...
Hi can I do an upgrade on iPhone pro max 14 512 and smart watch on a 2 year contract by order online *Added Labels*
I wanted to take advantage of pricing right now and upgrade my current phone 4 months earlier than the end of my 2 year Upfront Edge financing. I have $200 left to finish and I believe I can upgrade now if I pay the balance of that financing and just...
I upgraded my phone online 1 week ago today. I received my phone on the 28th of January. When I received my phone I did not receive the return kit for my old phone. I have a 600 upfront edge amount already on billed to me. I need the return kit so I ...
I bought an iPhone 14 Pro 256 GB while I was onboard for the Infinite Plan. Got it from the store in New West, where the sales person gave me a FREE sim to share data if I have another device. Now I received an absurd bill of 191.62 dollars after I p...
Not much has changed. Now 2023, I have 2 Motorola Edge Plus phones I got with my contract November 2020 just as it was ending and minimal cost to pay off the phones I had. Almost $2600 for the 2 Motorola's. Trade-up quote I just had was $0!!! Both ar...
Ive been with rogers for almost 15 years and it seems bell can get me a better deal on the new 23 series phones. I asked if they could atleast match and they said they couldnt. Does loyalty not matter anymore? Just curious. I love rogers but may be t...
Why am I still paying financing on my Samsung 20S 5G device purchased in the latter half of 2020? ***EDITED LABELS***
I'm thinking of ordering a new cell off rogers.com so I can save the 50.00 setup fee, but I was wondering how soon I have before the new phone has to be online?I just want to make sure I know the proper way to transfer my old phone to the new one bef...
Being an ex Rogers customers, I was reached out by Bring Back team and was offered Iphone 14 Pro max for a discounted price. While the order in place, it was confirmed that the warehouse had the new phones in stock and will be shipped in a week. But...
I looking for a new cell phone. Roger's has the Samsung S23+ at $1402.00 on upfront edge, which means they want the phone back in 24 months. Outright it's $1927.00? Samsung has the phone on sale for $1399.99 Outright and $1599.99 after the sale? So R...
I was trying to purchase a new device and upgrade my existing plan online. After I had made the one time payment the page started to load, but it never stopped loading.I received no email confirmation and my debit was charged with the purchase amount...