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Upfront Edge amount

gregorysykes00
I've been here awhile

Screenshot 2023-08-08 001924.pngI want to get a new phone. My current phone has 7 months remaining. My remaining financing balance is $529.38 and my Upfront Edge amount is $683.00. Do I have to pay the Upfront Edge amount or just the $529.38. I want to return the device. I'm getting so many different answers from Rogers.

 

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Re: Upfront Edge amount

RogersMaude
Moderator
Moderator

Good day  @gregorysykes00,

 

Thanks for posting your inquiry to the Rogers community! I understand your interest for a new device.

 

The Upfront Edge program lowers the upfront cost of your device by your Upfront Edge Amount. You agree to settle your Upfront Edge Amount at a later date by either returning the device, or repaying your Upfront Edge Amount.

 

If you updgrade your phone, you have two options:

  1. You can return the phone in good working condition.
  2. You can keep it and repay your Upfront Edge Amount which will be charged to your next bill.

You can find the Financing Term expiry date in your Device Financing Agreement and Upfront Edge Terms provided to you when you financed your device.

 

This means that if you return your phone, you would only have to pay the remaining $529.38 and if you don't, you'll then have to pay the device balance as well as the Upfront Edge amount of $683.

 

Hope this helps!

 

RogersMaude

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3 REPLIES 3

Re: Upfront Edge amount

RogersMaude
Moderator
Moderator

Good day  @gregorysykes00,

 

Thanks for posting your inquiry to the Rogers community! I understand your interest for a new device.

 

The Upfront Edge program lowers the upfront cost of your device by your Upfront Edge Amount. You agree to settle your Upfront Edge Amount at a later date by either returning the device, or repaying your Upfront Edge Amount.

 

If you updgrade your phone, you have two options:

  1. You can return the phone in good working condition.
  2. You can keep it and repay your Upfront Edge Amount which will be charged to your next bill.

You can find the Financing Term expiry date in your Device Financing Agreement and Upfront Edge Terms provided to you when you financed your device.

 

This means that if you return your phone, you would only have to pay the remaining $529.38 and if you don't, you'll then have to pay the device balance as well as the Upfront Edge amount of $683.

 

Hope this helps!

 

RogersMaude

Re: Upfront Edge amount

gregorysykes00
I've been here awhile
Thank you.🙂

Re: Upfront Edge amount

mark_ward
I plan to stick around
If you return the phone you don’t pay the $683. Just the outstanding financing. If you want to keep the phone and move on from Rogers you pay both
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