Hello, We are long-time Rogers customers (35+years) and recently Telus presented us with an offer that was more attractive than our current Rogers plan. We tried calling Rogers to see if they could better it, but their customer service line was close...
I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...
Why do people hate Rogers? I get inundated with offers to improve my current wireless plan and have more data at a great price for the next 24 months. After checking the small print, such offers only apply to new customers, or existing customers only...
I had received a call from Rogers win back team +1 (833) 292-4255 on March 16, 2024 and on a follow up call from them on March 19th I accepted the offer for a 2 year plan with new device, iPhone 15 & some 1 time credit. Rogers win back team performed...
I've got a phone call a week ago and on the phone we agreed on a deal. However, because I was driving, I asked them to call me later(we set a day and time). Of course I didn't get a call, I know they're the 3rd party I left a voicemail to them but di...
I have been a Rogers customer for all of my adult life (currently in my 50’s). As our TV boxes are being decommissioned at the end of April I contacted Rogers to discuss our options. After spending much time on hold and speaking with multiple repre...
Well the typical game as the discount period is over, huge increase in price. Why are new customers offered internet at $50/month vs ~$100 for folks like me who have been with Rogers for >25 years. What is wrong with Rogers treating loyal customers ...
I almost never post about company experiences or leave reviews good or bad because I frankly don’t care enough to do so unless something is so incredible or so abjectly awful that I feel almost a responsibility to do so.Unfortunately for Rogers, it w...
I received an email promo from rogers@e.rogers.com with an exclusive welcome offer of additional $5/month off on top of any current promotions for 24 months when I activated a Rogers infinite plan and limited time offer ends 05/02/2024. I called the ...
I have three mobile phones on my account and have had for many years, for each of my wife, daughter, and son. I am not looking for any sort of loyalty discount or non-advertised offer. I would like to simply choose the same mobile plan being offered ...
When I joined Rogers 4 years ago me and my partner were set up on a business plan. We don’t have a business and this was incorrect. I, like many others, am now looking for ways to save money in all aspects of life. So I spoke to your team today to tr...
I want to preface by saying up until about 3-4 years ago, I was a Rogers lifer as they've always been good to my parents when we first came to Canada. The customer service and how they treat their customers has significantly declined, which has led m...
Rogers sent me a text saying free 10gigs for 25months sign in to see offer and it's 5 gigs for $10 more and they try to trap you into ordering it! What kind if scam is rogers trying now I'm really sick of scams and thinking of changing carriers but d...
I have 4 mobile lines for the house hold in my account. Was a FIDO phone client for quite a few years. Recently, FIDO started increasing the prices, so I called with a request to find any possible credit/discount to maintain the bill within the prior...
I'm looking for help with my expiring internet. I think it's up on April 9 and I would like to re-up but I never get any offers emailed to me, I've filled out the consent from on Rogers site a few times but I never get emails. I see people posting on...
Hi, I am from Montreal, Canada. Here I will try to explain of what happened after receiving a call from someone claiming to be RogersFido special team, winback team. I hope someone from Rogers reads it and listens to all the calls that have been made...
A door to door sales rep stopped by a couple of days ago. We did not order anything, but I would like to reconsider. Is there a way to have him or another sales rep contact us? ***Added Labels***
When I called to migrate my Fido account I was served like a king with the best offer and big smile ... All the discount they could find and placed an order for a pre-owned (like-new) iphone 13. Now , I have received the phone that I'd like to return...
Do retired employees get a discount? If so how long do they get it? ***Added Labels***
Last year we wanted to change our tv package and shed channels we don't watch and don't want to pay for, our monthly bill was way too expensive. Instead of assisting us with a new package Rogers offered a discount on our monthly bill, which we accept...