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Resolved! How many set-top boxes included "Total TV" plan?

I am looking for confirmation after live chat was unsuccessful in achieving the answer with 2 people. Rogers Ignite Total TV plan... The wording does not mention "rental" for 2 additional boxes. I just want to know,  does it includes 3 boxes w/remote...

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Price match problem

Actually I am a new client to Rogers but the first experience with Rogers made me disappointed. I tried Rogers in Black Friday which really good deal attracted me and I also recommended my friend to join the same plan. The fact was my friend who appl...

sophiali by I've been around
  • 313 Views
  • 1 replies
  • 0 likes

Winback Offer

I passed on a winback call almost 2 months ago but now would like to go back.   I left Rogers to Bell because of a better plan, a few weeks back I got a call from Rogers Winback team, i thought it could be a scam so didn't believe much. Now i am inte...

RangelM by I've been around
  • 5610 Views
  • 9 replies
  • 0 likes

Resolved! Two Months Free Crave

A few days ago, I received an email from Rogers, offering 2 months of Crave for free. However, when I go to my account, I do not see that offer. Instead, when I try to add Crave to the account, it only shows the regular price of $19.99 per month (no ...

pp171 by I plan to stick around
  • 1231 Views
  • 2 replies
  • 0 likes

Price Plan Offer

I was offered $50 plan and now I’m told it’s $55     ***Added Labels***

Nigi by I've been around
  • 367 Views
  • 1 replies
  • 0 likes

Resolved! Temporary Suspension on Ignite

I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...

igcg53 by I've been here awhile
  • 3835 Views
  • 14 replies
  • 1 likes

Resolved! Red Wireless

Hello,I was advised to reach out to a red wireless with the phone number 1 888 819 1007 to upgrade my existing phone and plan with a VIP discount through my employer. The representative asked for my drivers Licence number and visa information. Just t...

Dkenn by I've been around
  • 1722 Views
  • 3 replies
  • 0 likes

Retention

I have been with rogers for just over 2 years now was with fido before that. Got a great offer from bell mobile 25$ for 35Gb. I called rogers to see if they can match that. girl said no initially then put me on hold and eventually disconnected call. ...

RDSINGH by I've been around
  • 233 Views
  • 1 replies
  • 0 likes

Appreciation Bonus Data

So I received an offer for 20 gigs of data for 24 months for free just because I'm a loyal consumer. How about since I'm so loyal you make some cheaper plans? I barely use 1 gig of data and the cheapest plan is 15 gig. Then you throw another 20 gigs ...

Forchon by I've been around
  • 1831 Views
  • 6 replies
  • 1 likes

Offer Not Honoured and No Longer Available

I need help with rogers please. I’m a very reasonable person and have been with rogers for well over 25 years. I have my wireless, TV and Internet with them. I’ve spent over six hours between the phone and chat with Rogers in the last two weeks tryin...

AlanZF by I've been here awhile
  • 293 Views
  • 2 replies
  • 0 likes

Need to get the price down on my bundled package!

Presently have internet, phone and tv. Half decent package that is going increase significantly later this month. How do I go about finding a reduced package -smaller tv package, phone and internet. There doesn't seem to be anything available to curr...

password by I plan to stick around
  • 306 Views
  • 1 replies
  • 0 likes

Black Friday offer

Hello I thought I had signed up for an upgrade to our plan that was offered and now has dissappeared. It was suggested to come here via a Reddit conversation . I have a screen cap of part of the final offer but that is all.     ***Edited Labels***

Admiral by I've been around
  • 234 Views
  • 1 replies
  • 0 likes

Failed Promises on Plan+phone promotion

I have been offered for my 2 mobility lines Phone (Iphone 15 Pro max) + plan @ 60$ + taxes for 24 month phone finance. For which i have had received the devices, however these were wrong device ( ordered 256 GB Iphone 15 Pro max  - but got delivered ...

v28shah by I've been here awhile
  • 506 Views
  • 3 replies
  • 0 likes

Never sent my phone and account was cancelled

I'm a new customer. Wanted a phone plan with an Apple iphone. My phone is ancient so happy to receive an offer with iPhone 11.    Phone never arrived after more than a week.    I phoned Customer Service 1-888 764-3771. Was told my account was cancell...

Jenn17 by I've been around
  • 264 Views
  • 1 replies
  • 0 likes

What you have to do to actually get a phone from Rogers ?

What is it you have to do to get a phone from Rogers ??I left Rogers because they offered me a phone deal with a new plan.... but I never got the phone and they only gave me a run-around. The order was canceled from someone at Rogers.... without lett...

RW2023 by I've been here awhile
  • 520 Views
  • 3 replies
  • 0 likes

Terrible Customer Loyalty

When I joined Rogers 4 years ago me and my partner were set up on a business plan. We don’t have a business and this was incorrect. I, like many others, am now looking for ways to save money in all aspects of life. So I spoke to your team today to tr...

ChrisLaird by I've been around
  • 1636 Views
  • 1 replies
  • 0 likes

Account Complaint

Good morning, I am a senior and a long term cutomer for Rogers. In May I was paying about $51 and now it has gone up to about $70. When I have talked to your CS (4 times) I get the run around and have answers. When I ask for the Loyalty Office they t...

pgjo by I've been around
  • 300 Views
  • 1 replies
  • 0 likes

Rogers offer on migrating 2 lines from another provider

I have Rogers internet and 1 pay as you go line converted to monthly talk and text. I was looking for some good offer from Rogers to move my other 2 wireless cell phone lines to Rogers but chat didn't yielded any results. If there are any, how do I e...

jodha23 by I'm here a lot
  • 351 Views
  • 2 replies
  • 0 likes
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