I was just scammed by rogers by being charged $80/month when I was offered and agreed to a $50/month mobile plan. Has this happened to anyone else? ***Added Labels***
Rogers must be hiring anyone for customer service whether they have experience or not and just telling them to sell stuff. When I call in with a very specific and I think simple request and they try to help me with everything except my original requ...
I have been a Rogers customer for thirty plus years. I currently have bundled promotions ending in march. My bill went from $207 to $229 and will be heading north of $300. Wondering if anyone here can help to reduce costs back to reasonable amount. ...
Has anyone has this experience? I don't need one of 7 lines anymore, and when I called in to simply cancel the line, I was informed that the charge on the "new" main number would increase to $95/month, and there's nothing that they could do about it!...
June 26, 2019 went to the Rogers at Tillsonburg store to purchased a sim card with data plan for my already owned phone. Was upsold to a Samsung s10 with 10gb unlimited plan and a free tablet for a 2 yr contract. Was made to wait 2 hours in the sto...
I called many times i was promised 200$ one time credit and monthly credit of 20$ on each line. But i got nothing. Called customer care many times but no help. I am really regretting in believing rogers representative.Rogers should only make promises...
Required to transition to Rogers ignite TV & internet from digital. Monthly price for a new customer for their popular Ignite bundle is 149 (incl 3 add-ons ) . This package , however, is not available to me. Despite being with Rogers for 30+ year, ...
Being a long term existing customer does not have any bearing to pricing. Why they have a loyalty or retention department is a complete waste of resources because a new customer is all what Rogers wants..... Being a customer of Rogers for over 20 y...
Looking for a credit against Ignite since my condo has a bulk deal and TV is included in condo fees I am wondering if anyone has been able to get Ignite and not pay twice for TV? My condo has Rogers "popular" cable include in the fees. I also ha...
We had a Client Support Specialist come to our door on Dec. 8th.We were sold a package that has still not been provided in full based on agreements set.out on the day we signed up.Additionally, after the initial sale, the client support specialist ha...
I am a current Rogers Internet customer.I convinced a friend to switch to Rogers and he got a better rate than I did. When I contacted Rogers to get the same rate, I was denied. How is this possible and what can be done? **Labels Added**
HiI wanted to take a moment to share my désappointement on how loyalty is being handled with RogersI have been with Roger for my cell phone since 2009 and with internet for the past 5-6 years.I recently added my wife cell subscription as well.Because...
I was promised a price for two phone when I signed on in October 2023. Since I have called every month and sometimes 2 to rectify the billing on the phones. The first line is to be charged at $60 + 8 for the phone rental per month and the second line...
So I got this interent was having bell before which was working good. The sales agent (referred to me by my friend), gave the same deal as my friend got. I asked him if their would be any installation charges, and he mentioned I am offering you 150$ ...
Last week, a Rogers sales representative pitched me a compelling promotion: 60GB for just $40 monthly, free from any extra fees. Today, post-SIM activation and switching, I find my plan outlined in an email - $50 monthly, no discounts, and an unexpec...
Hello, I used to have multiple products from Rogers and I recently ported out 7 cellphone lines from Rogers to Bell. I received a call from Ekta, an Ambassador team member with a win-back offer 15 days ago and we agreed that she would call back in 2 ...
We have been with Rogers for nearly a decade for wireless internet. After continued loyalty, we are officially cancelling our internet services with the provider after a competitor knocked on our door offering a better deal. In hopes, that we would...
I was told my activation fees would be waived but it could take 2-3 bills. So when I was charged for them on my first bill ($270 total in activation fees for 4 lines), I had no choice but to pay it. Of course I can't just pay the plans only, otherwis...
I've called so many times to get it sorted as I wanted to take advantage of the pre order offers for s24 ultra. I'm on a rpp account just recently signed up for the program. Before signing up it was allowing me to renew my contract for the s24 ultra ...
Ignite 1.5 deals for renewal and retention customer: My ignite 1.5 is up for renewal and the price increase is high. Is Rogers retention customer willing to give me better deal to stay? *Added Labels*