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Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've been around
  • 18302 Views
  • 20 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 14573 Views
  • 54 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 4327 Views
  • 3 replies
  • 0 likes

Plans to expand HD voice?

Are there any plans in the works to expand HD voice or the wideband codec to work when calling customers on Bell and Telus? With VoLTE now widespread, it should be more feasible than ever. Even the big two competing US carriers (AT&T and Verizon) wer...

Crab9000 by I'm here a lot
  • 3108 Views
  • 3 replies
  • 1 likes

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month).   Thank you.   *** Edited Labels *** 

Sukhpreet7 by I've been around
  • 2776 Views
  • 5 replies
  • 0 likes

Call Failed

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se by I'm an advisor
  • 5974 Views
  • 5 replies
  • 0 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I plan to stick around
  • 4324 Views
  • 2 replies
  • 0 likes

Resolved! Supported devices for Wi-Fi Calling

At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I plan to stick around
  • 6137 Views
  • 10 replies
  • 0 likes

Resolved! Are Talk & Text customers eligible for Data Top-Ups? Or not

Hi!!! I just want to know if I'm eligible for Data Top-Ups. I recently cancelled my Rogers account for another cheaper service provider but Rogers called me with a $28 plan promotion every month with a free phone but with Talk & Text  plan (Unlimited...

ruruee by I've been here awhile
  • 4287 Views
  • 4 replies
  • 0 likes
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