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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

ZTE MF288 Coming to Rogers?

Just wondering if this Gigabit download-speed compatible hub will be coming to Rogers any time soon..

akula1 by I've Been Here Awhile
  • 1 replies

Resolved! ZTE Rocket Hub & Apple

Hello: I have a ZTE rocket hub at our cottage. Our Apple iPhones and Mac computers have difficulty in logging onto the Wifi network. We are constantly prompted to enter the wifi password and many times it is rejected even though it is the correct pas...

dwarner by I've Been Here Awhile
  • 2 replies

Resolved! any option to disable ipv6 in Mobile hotspots model ZTE mf970

We have ZTE mf970 as our corporate devices which used to be fine. But recently they turned incompatible with the DirectAccess VPN connectivity since the device auto enables the IPV6 that is causing a conflict. i do not see any option to disable the i...

latheef_ca by I've Been Here Awhile
  • 5 replies

**OS Upgrades**

Hey Community! Check out the Rogers OS Upgrade page for all our device and OS schedules.

RogersDarrell by Community Manager (Retired)
  • 6 replies