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Resolved! New phone not recognizing old sim card?

I recent;y upgraded to a hand-me-down Galaxy Note 4 and it is not recognizing my sim card. It worked fine for the previous owner (family member) so I am unsure of what could be the issue. I did have the sim card cut a bit to fit the new phone (standa...

Dlink10 by I'm here a lot
  • 3122 Views
  • 5 replies
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Resolved! Roaming turning on Samsung Galaxy S7 even if roaming is turned off?

I recently picked up 2  new Galaxy S7's for my Gf and her daughter and whenever they go into an arena where there is virtualy no service the R for Roaming appears even if Roaming is turned off. My concern is they will get charges if they make or reci...

qa6 by I plan to stick around
  • 7169 Views
  • 3 replies
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Resolved! Messaging App Glitch on Galaxy S9+

Since upgrading to Android 8, my Samsung Galaxy S9+ started to experience the following glitch: whenever text messaging app is open and I try to either put the phone in my pocket or simply rotate it 180 degrees and moving it down, the phone starts ca...

TeDD13 by I'm a trusted contributor
  • 1988 Views
  • 2 replies
  • 0 likes

Resolved! Android Pie for S8?

As of this week, Samsung released the last OneUI update on the oldest flagship phone getting updates, the s8. Being an owner of the phone I would like to know when will Roger's release this update. I've been waiting impatiently for a few features suc...

Resolved! Samsung Galaxy S10: March Security Update?

The OS update chart doesn't have the S10 yet on it. Can someone please provide a timetable of S10/S10+/S10e OS upgrades, especially the March one that just came out? Would be great to have visibility on it!       ***Edited Labels***

Resolved! Android Pie for Note 8

When is the Galaxy Note 8 going to get the pie update?   *** Added Labels ***

Julian_40 by I've been around
  • 6081 Views
  • 6 replies
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Samsung galaxy note 5 Questions!

Did Rogers stop supporting this phone for security and or any more bug fixes? will google stop supporting soon in chrome for android 7.0?       ***Edited Labels***

cafekief by I'm an enthusiast
  • 2643 Views
  • 2 replies
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Samsung Galaxy Note 9 Reservation/ Pre Order & Questions

Hey Everyone!   Samsung is about to announce the Samsung Galaxy Note 9 in just about an hr!. From the leaks its so far a amazing device! I will update this with the specs and launch date / pre order date when they announce it!    Below is how to do a...

Meowmix by I'm a trusted advisor
  • 22625 Views
  • 150 replies
  • 4 likes

Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hey everyone!!Smiley HappyOnce again its the time of the year that Samsung will be announcing their new S9 and S9+ devices! Sorry for the late post! However due to some issues I was late to make it. Here it is!Launch date is March 16th.1). Once Roger...

Meowmix by I'm a trusted advisor
  • 26576 Views
  • 128 replies
  • 3 likes

Resolved! Galaxy Note 8 OS/Security Updates

just to let everyone know april security updates now available OTA for rogers Note 8.   *Edited Labels*

IainS by I plan to stick around
  • 2377 Views
  • 1 replies
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Resolved! Rogers Please start updating security Patches on Samsung Devices

Like honestly you should be updating the security of the Samsung line of phones especially when you have already received the patch. This goes for the Note 5, Galaxy S6, and Edge. Google releases these each month. Samsung has stated they want to push...

Dx9 by I'm a reliable contributor
  • 13362 Views
  • 51 replies
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Resolved! STATUS text to 9116

I have a Samsung S7. Since upgrading to Marshmallow, the phone has been sending texts to 9116 with STATUS as the message. Online searching suggested it was a Visual Voicemail App issue on Kitkat phones, but I don't have Kitkat, and can't find that ap...

McMommy by I've been here awhile
  • 11709 Views
  • 6 replies
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Resolved! Using US Sim to unlock device?

I requested and received an unlock code from Rogers  for an S6(speedy and painless service using the chat function, was much appreciated). I have a great affiliate plan through my wife's employer so don't plan on leaving anytime soon but I will be tr...

Willhound by I'm here a lot
  • 2027 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Note 8 Reservation numbers / Questions!

Hey everyone!!Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual bac...

Meowmix by I'm a trusted advisor
  • 66477 Views
  • 634 replies
  • 2 likes

Resolved! Apps not compatible with Galaxy S7

Thought I would try here since Google couldn't help me. I just noticed I could not update Clash of Clans to Halloween update. Okay store says the app is not compatible with my device. Also tried downloading Pinterest. It is not compatible. Clash Roya...

thillyer by I plan to stick around
  • 12194 Views
  • 4 replies
  • 0 likes

Resolved! Galaxy S7 Edge Screen issue..

Well I have the dreaded grey horizontal line problem come up today on my Edge and none to happy.  Have had the phone for less than a month and now have to be inconvenienced to travel to Mississauga to have them accuse me of stuff, etc.  Shocked that ...

Redsfan83 by I plan to stick around
  • 14447 Views
  • 29 replies
  • 0 likes

Samsung Galaxy Note 7 Reservation numbers / Questions

Hey everyone!! Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card...

Meowmix by I'm a trusted advisor
  • 237651 Views
  • 3031 replies
  • 3 likes
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