Rogers Community

gp-se · 01-10-2021

Hey everyone, I noticed I'm having issues with watching 4k content on my Xi6 going through a Yamaha receiver. I get an error saying the box cannot output 4k because of a HDCP issue. If I unplug or restart the box with the TV and Receiver both on, the...

gp-se · 03-26-2020

Hey guys, I know the XB6 supports battery backup, is Rogers planning on giving us a backup battery? I ask because my house alarm still uses the phone line and if there is a power disruption the phone line will go down with the XB6. With my previous D...

gp-se · 03-23-2020

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se · 11-24-2019

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the mode...

gp-se · 10-18-2019

Does anyone know how to change the Technicolor Xi6 Colorspace? On my Samsung TV using the Xi6 the color is very RED, so I suspect the TV isn't detecting the color space properly. I never had this issue with the old 4K boxes or Nextbox 3 PVR. *...

gp-se · 01-17-2022

With my old Nextbox I was able to go to a Rogers store and swap remotes whenever I had an issue. However I called my store and they said with Ignite I need to contact Rogers to get a remote swapped. You could try to contact Rogers to swap your XR15 f...

gp-se · 09-19-2021

Just an update: I checked it yesterday and it works now, I got the continue button to show and got Disney+ all set up.

gp-se · 09-17-2021

I got an e-mail saying I can get Disney+ free for a year, however I cannot get it to work. When I click on manage my subscriptions, it says:The following subscriptions are still waiting to be activated on Disney+Ignite BundleSubscription ID: S0000xxx...

gp-se · 05-22-2021

@-G- wrote:@gp-se Dang, that's unfortunate. You got control back only to have it snatched away again. I don't have anything else to suggest at this point. The only ones who can do something about this is Rogers. You could just use the Ignite WiFi...

gp-se · 05-22-2021

@toolcubed wrote:If someone never uses the Ignite WiFi hub, would it ever (at any point in time) get enabled by itself or by Rogers? For example, if someone is brand new to the Ignite TV platform, logs into the XB6/7 using its IP address via a browse...

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Re: Issues with XR15 remote control

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Re: How to set wifi channel on Technicolor XB6 ?

Re: How to set wifi channel on Technicolor XB6 ?

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Re: Nextbox 3 - forced resolution to 1080p issue