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Does Rogers have USSD code or SMS to check data usage?

Does Rogers have USSD code or SMS to check data usage?   Even 7-eleven provide a USSD code to check data usage on a real time basis. But rogers asked to login to the account, several clicks to get the data usage which was 12 hours ago!   Do we have a...

xxwq by I've Been Around
  • 25410 Views
  • 9 replies
  • 0 likes

Resolved! I can't find my Account number!!!

My sister and I share a data plan, I had the privilege of enabling and disabling her and my data whenever we feel like we might go over our plan of 5gb. I turned off my sisters data, and now our cycle just restarted and we have fresh data. But since ...

Jasper2 by I've Been Here Awhile
  • 38107 Views
  • 18 replies
  • 1 likes

BEWARE: Rogers' Data Scam

I just wanted to post this to share with the current and prospective Rogers' customers that maybe we need to think twice about being Rogers' customers.  We have been Rogers' customers for almost 20 years and our entire family uses Rogers.    I curren...

Spark3 by I've Been Around
  • 36374 Views
  • 101 replies
  • 9 likes

Most HORRIBLE customer service EVER

I'm switching Teksavvy because I am tired of dealing with Roger’s customer service. What is the root cause of my change of heart? Bad customer service. Plain and simple. It's not about any one thing but a series of problems and at every step of the w...

Wireless Plans & Pricing

Does anyone else have a problem with the outrageous prices charged for wireless plans? Many hands f us cannot afford to have data on our cells because the prices start at $90 a mth. It is just not practical. There has to be a way for them to lower th...

Ruthie58 by I've Been Here Awhile
  • 10976 Views
  • 72 replies
  • 0 likes

Can't purchase data pass

I don't have a regular data plan. In the past I would be able to purchase a 7 day data pass through the link www.rogers.mobile/pass . Just a week ago I tried to click on the link and it said the requested resource is not available. I called to Rogers...

lo_joyce by I'm Here A Lot
  • 14192 Views
  • 41 replies
  • 0 likes

Promotional extra data issue

Hi there, so a few months ago I got a message from Rogers saying I was eligible for an extra 5gb of data per month for a year. That was a few months ago and my billing period that just passed has been the only one to actually have it show on my accou...

Tmcivor by I've Been Around
  • 1804 Views
  • 3 replies
  • 0 likes

Usage Charges for Infinite Customers?

I have been an Infinite customer for several years.  Recently, I started to receive messages saying that I have usage charges for excess data.  Infinite customers do not have a limit.  What is going on?      **Labels Added**

Garth2 by I've Been Here Awhile
  • 729 Views
  • 1 replies
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Resolved! No More Shared Data Plans...?

We just came off of a 2 year shared data plan.  My wife has a phone, I have a phone.  We share the data, 6GB.  We were paying for the phones over those 2 years.  Now, after 2 years, they're paid off.  However, Rogers thinks that it's an awesome idea ...

Resolved! Lost iPhone 8 Plus today – should I report to Rogers, or not?

Hi.    This morning (Aug 26) my girlfriend lost an iPhone 8 Plus that we purchased through Rogers just over a month ago.    We were smart enough to have 'Find My iPhone' and 'Send Last Location' turned on. As soon as we realized the phone was gone, w...

Gord77 by I've Been Here Awhile
  • 1654 Views
  • 4 replies
  • 0 likes

Resolved! Data Overages

What are the overage data rate when you go over your data plan ? ***edited labels***

Hockey821 by I Plan to Stick Around
  • 17521 Views
  • 111 replies
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Resolved! Data Overage

HOW can your company  ROGERS justify charging me 123 dollars for over usage of 41gb in data usage?  Not to mention how i have to check my bill every month because my bill is aways different.  Ill tell you what i go through every month with your compa...

Couper48 by I've Been Here Awhile
  • 7140 Views
  • 21 replies
  • 0 likes

60$ BYOD 10 Gig promotional plan

Hey Guys,   Can anyone please confirm the specifics of this promotional wireless plan?  I switched to it last night and I got through to a rep this morning after a lengthy wait but they were not able to confirm if the extra 5 gigs stays on after 2 ye...

Leto85 by I Plan to Stick Around
  • 23941 Views
  • 317 replies
  • 0 likes

Resolved! Canada US Plan

I just signed up for new Canada/US Plan and not sure whether to just click on data or do I click data roaming on as well?I travel alot in the US and the recent jump in price for roam like home from $65 per billing period to $105 per billing period is...

DonWie by I've Been Here Awhile
  • 1430 Views
  • 3 replies
  • 0 likes

Resolved! LTE stopped working after price plan change

Yesterday I moved from a Share Everything plan with 2 lines to two separate plans using a corporate rate.   On one of the lines, LTE then stopped working and no amount of restarting data services and the phone will change that.    Any ideas how to re...

sf1983 by I've Been Around
  • 845 Views
  • 1 replies
  • 0 likes

Resolved! Data Only Plan

Is it possible to register an iPhone for a data only plan on Rogers LTE? This, I would assume, is similar to just having an iPad connected to LTE. Thanks.   ***Edited Labels*** 

Resolved! Data limit - restricted to a certain area?

I live in Vancouver but I travel to Edmonton frequently.  I thought my data limit (3GB) was Canada-wide but I have found that each time I go there, my data limit is reached within days of arriving.  This is despite having wifi in many areas (my work,...

alistaircom by I've Been Here Awhile
  • 1417 Views
  • 3 replies
  • 0 likes

Data with Share Everything Plan

Will additional data from other devices on share everything plan transfer when upgrading to new phone?       ***Edited Labels***

MrBow by I've Been Here Awhile
  • 1244 Views
  • 3 replies
  • 0 likes
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