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Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I'm a reliable contributor
  • 4738 Views
  • 2 replies
  • 0 likes

Resolved! Unusual High Data Usage

I have a 6gig plan, and I'm a typical smartphone user....on the top end I use 700mb per month, at the most.  And that's been my average amount (sometimes 650mb) since the iPhone 3G has been out. Now all of a sudden, bright and early Monday morning (N...

tosmoke by I plan to stick around
  • 52801 Views
  • 81 replies
  • 1 likes

Usage Unavailable on the MyRogers App

Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***

Feejay by I've been around
  • 7518 Views
  • 11 replies
  • 1 likes

Resolved! Worry-free data management

what is Worry-free data management option, recently appeared in my account.   *Edited Labels*

Enfo by I've been around
  • 16917 Views
  • 28 replies
  • 0 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I plan to stick around
  • 5190 Views
  • 2 replies
  • 0 likes

Huawei P20 Pro- no data despite saying connected

Need help!For the past couple days my phone won't connect to data despite it saying I AM connected.Contacted Rogers and the data connectivity in my area is perfect with no issues.Has anyone had this issue with a Huawei?   *Added Labels*

Tunger by I've been around
  • 1697 Views
  • 1 replies
  • 0 likes

Resolved! New unlocked phones for VoLTE

So I understand for LTE the unlocked phone needs to support the Rogers LTE Frequencies, which I have. But is there any other requirements when it comes to VoLTE? Is as long as the phone supports the LTE bands, and VoLTE it will work, or is there some...

b-ry by I'm a reliable contributor
  • 15740 Views
  • 28 replies
  • 0 likes

Resolved! Will the LG V50 5G Be Coming to Canada?

As the LG V40 didn't come to here to us in Canada. As the 24th of Feb comes around the corner will the V50 5G™ come to us here too? Any rumours on what and how many cameras and megapixels will be on it?   **Labels Added**

cafekief by I'm an enthusiast
  • 3732 Views
  • 3 replies
  • 0 likes

Poor cell reception with Samsung S9 phone

While travelling on the Milton Go line my data is not working. I see full bars but none of my apps work. Why is this happening?       ***Edited Labels***

HF5 by I've been here awhile
  • 1944 Views
  • 1 replies
  • 0 likes

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I plan to stick around
  • 7163 Views
  • 10 replies
  • 0 likes

Resolved! Are Talk & Text customers eligible for Data Top-Ups? Or not

Hi!!! I just want to know if I'm eligible for Data Top-Ups. I recently cancelled my Rogers account for another cheaper service provider but Rogers called me with a $28 plan promotion every month with a free phone but with Talk & Text  plan (Unlimited...

ruruee by I've been here awhile
  • 5153 Views
  • 4 replies
  • 0 likes

Resolved! LTE Advanced

Is there any way to check if Rogers has LTE-A in my area?

rweather by I'm here a lot
  • 10296 Views
  • 7 replies
  • 0 likes

Resolved! Galaxy S7 data connection deteriorates throughout the day

Hi there,   I recently did a hardware upgrade and switched from a Galaxy S4 to a S7. Shortly after getting it I noticed that i was having data connection issues. Throughout the day, my phone would go from LTE, then to 4G, then to no data connection, ...

whung by I'm here a lot
  • 45443 Views
  • 221 replies
  • 4 likes
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