This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...
The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...
Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...
Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...
Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...
Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...
Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...
Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...
Just lost everything. I have rebooted but have nothing ***Edited Labels***
We have a Ignite router and I want to see if it's possible to block YouTube so that kids don't spend too much time on it. So far I tried the following steps.1. Logged into 10.0.0.12. Under Parental Control I went to managed sites.3. For URLs I entere...
No internet or cable ***Added Labels***
Is there an internet outage in Toronto? ***Edited Labels***
Internet and all other connected services down in Etobicoke ***Added Labels***
Working from home right now and internet is down suddenly.Took a look outside my window and saw a Rogers guy with his truck working on the cable box outside my house. He left right after.He's been gone for 2hours and I assume he's not coming back.Hel...
Hi, Recently I've been having a lot of issues lately with bad lag trying to play multiple online games and after digging into some of @Datalink 's old posts I have tried to run a couple of 10 minute tests while trying to play a game in an attempt to ...
My condo building's Lobby Watch camera is available on channel 955. I'm the techie for my upstairs senior neighbour. She has a 9865 PVR in the livingroom and, in her reading nook, a new 4K Nextbox PVR which replaced a previous dying PVR in October. S...
I just received a cryptic email from Rogers with the above subject. Hello, This is an update about your case number C148718141. We heard from you on 10/26/2019 about a problem you were having with your Rogers Cable Television Service. We're sorry to ...
We've been having problems with channels 4, 7, 17 and 18 not loading at all on our 4642 box. We've had problems with channels 17 and 18 for a while, and a technician visiting and shortening the cables in our apartment does not seem to have cured the ...
Down two hours. What's the problem? ***Edited Labels***
I currently have Rogers Internet and Digital TV on 2 TV's: one TV works off a Nextbox Cisco Explorer 4642HD and the other one has a Nextbox Cisco 9865HD. I wanted to find the easiest/cheapest way to connect a 3rd TV in a different room. There are no ...
In Ottawa: I can set the PVR to record only individual episodes of programs but I cannot get it to record the series on some channels. This is only on some channels like CTV Comedy. The command to set record series is there but it does not activate a...
is rogers tv down in Whitby? ***Added Labels***
Is Rogers TV down in Newmarket ***Added Labels***
Hello, pretty frustrated over here. Spent and hour on the phone yesterday being transferred through 4 Rogers representative through the chat feature and finally was able to find the rep who could book a technician to come to my house between 4-6 toda...
all other channels are ok. already rebooted the box, no change. help please. is there any other channel for BNN? 57 has more or less frozen out *Added Labels*
Hello forum - wonder if anyone is having the same issue as myself. Discovery Velocity channel is all of a sudden being blocked in my listings even though I'm supposed to have access to it in my cable package. I have called Rogers for assistance and h...
Wondering if someone can answer this question. I have two nextbox pvr’s in my house. The one in the basement is working fine, the one in my living room will not show any channels, but will show recorded content. It also brings up the full guide for t...
I'm in the process of doing the initial set up and I've been watching it cycle through boot-Ldlr-2 repeatedly for over an hour.What does it mean?? Can I unplug it and start this dance over again? ***Added Labels***