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Resolved! Hitron CGN3 Port Forwarding

Hi everyone,   I got a brand new Hitron CGN3 modem from Rogers yesterday and I have been trying to set up port forwarding. First off, please tell me if anyone has every done it successfully. I have a feeling that port forwarding might not be working ...

grulex by I've Been Here Awhile
  • 57594 Views
  • 126 replies
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Resolved! Suffering Packet loss

Hello, I have contacted tech support a few times and techs have come out to check my cables. The techs say that the signal strength is good and I do receive the advertised speeds 100/10, but I suffer packet loss. I also get dropped from Skype calls a...

pandemic by I've Been Around
  • 13139 Views
  • 201 replies
  • 0 likes

Resolved! HITRON CGN3ACSMR MANUAL

Looking for a detailed manual for the Hirtron CGN3ACSMR cable modem.  The "help" buttons on the modem webpage are not really helpfull.  Looking for a detailed explanation of all the features and options.  Thanks   ***Edited Labels***

Resolved! "Rocket Modem" is slower Wired than it is Wireless?

Hi, I recently got the 100u student plan with unlimited data, and I'm having a bit of an issue.   I have the "Rocket Modem" (what I believe to be the Hitron CGN3ACR) and a 100u plan; These are supposed to work perfectly together, but I've noticed I'm...

Tempystral by I Plan to Stick Around
  • 8208 Views
  • 20 replies
  • 0 likes

Rogers Modem NAT problems / gaming ?

Dear Rogers Community Members,   I have tried many modem option with different speed upgrades to eliminate my ongoing issues with Rogers Internet connection lags during playing games. As far as i know Rogers  well known for LAGS in gaming.  I dont be...

oparlaoz by I'm Here A Lot
  • 36239 Views
  • 72 replies
  • 0 likes

Resolved! Latency Issues with Hitron CGN3

I "upgraded" my internet service almost a year ago and was told that I had to replace the Hitron CGN2 with a CGN3. Well almost a year later and I can say that it was a big mistake. I am having no end of latency issues with the CGN3.   I do get the 10...

Grod1973 by I Plan to Stick Around
  • 11405 Views
  • 62 replies
  • 0 likes

Hitron Modem hijacking an extra ip address

I have a NAS with a static ip of 192.168.0.2. I have noticed recently that sometimes my NAS will disappear from the list of networks and be replaced with "INTEL_CE_LINUX" at first I thought this was an issue with the linux os that was running the nas...

Fleetscut by I've Been Here Awhile
  • 18307 Views
  • 37 replies
  • 0 likes

Resolved! Degradation in upload speed

Hello,   I have the 250u ignite package and both download and upload speeds have been reliable. I have a mixture of wired and wirless devices, all with gigabit lan cards, and/or ac wireless cards. Modem is in bridge mode and I have a decent AC router...

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lem1 by I Plan to Stick Around
  • 20637 Views
  • 188 replies
  • 0 likes

Resolved! CGN3 keeps rebooting itself

So, intermittently, my CGN3 modem will reboot itself. All the lights, except the power light, shut off and it takes about 3 minutes to come back up. This evening, this happened about 5 or 6 times in the span of 90 minutes. This issue had occured to m...

dperron by I'm Here A Lot
  • 17017 Views
  • 59 replies
  • 0 likes

Resolved! Hybrid Fibre 60 vs Ignite 60

Confused Confused Confused ???   Whats the diference between Hybrid vs Ignite? Every once in a while they keep changing the names.     ***Edited Labels***

Karembou by I've Been Around
  • 24717 Views
  • 12 replies
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Resolved! Rogers - WiFi Issues

Hey guys,   I'm having a weird problem with my home wifi.   We have a Hitron modem that is connected (I believe its the Hitron CGN3).  We have all our devices (from iphone, to macs, to apple tvs, to windows 10 machines to roku, android tablets and ph...

VPN issues using Hitron CGN3

I recently switched to Rogers from Bell Fibe (last week). I never had any issues connecting to my work's VPN...ever Today i tried connecting and it is so hit or miss it has become unuseable. If i do connect it won't last long (maybe 10 minutes).   I ...

cdnk3v by I've Been Here Awhile
  • 9112 Views
  • 55 replies
  • 1 likes

Resolved! 2.4ghz vs 5ghz

I wish I was told about this when I was experiencing slow download speeds. I didn't know there was alot of interfere with 2.4 with electrical interference not to mention neighbors WiFi. Now I finally am getting the download speeds that Im paying for....

Resolved! WPS Button on Rogers Advanced Wifi Modem?

I am wondering where the WPS button is on the modem because I got a range extender to connect to it and I have no idea where it is.     ***edited labels***

LilJohn by I've Been Around
  • 106212 Views
  • 15 replies
  • 0 likes

Resolved! Configure My Asus Wireless Router

So I've got a Hitron modem/router from Rogers & recently picked up a new Asus AC66U wireless router.   I am trying to set the Hitron as just a modem & let the Asus be the router taking care of all the devices. However, when I disable the "Residential...

HiggsBoson by I've Been Here Awhile
  • 8410 Views
  • 7 replies
  • 0 likes

Resolved! CGN3 (Rogers Advanced WiFi Modem) "VoIP phone issue

 I replaced my Rogers modem yesterday from CISCO modem to Hitron CGN3. My VoIP phone stop working. The probelem I am facing you cannot make outbound calls or when making outbound calls you hear a busy signal. On googling and searching around found ma...

navash by I've Been Here Awhile
  • 46388 Views
  • 170 replies
  • 1 likes
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