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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122090 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30060 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119342 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7308 Views
  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Should I switch to Rogers wireless?

Currently with Telus should I switch Rogers gave me a decent plan price if I switch. *** Edited Labels ***

a7x by I've Been Here Awhile
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Texting issues in the uk

Im in the uk and have a travel pack. I am receiving texts but they will not send. As per rogers staff i have turned on my data rebooted my phone tried different providers and nothing is working. I have replied and tried using country codes for both u...

hg5557 by I've Been Around
  • 1498 Views
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Resolved! Block incoming texts while roaming?

I will be travelling to Cuba next week. I will be bringing my cell phone in case of emergencies, but do not plan to get any sort of temporary long distance plan as I will not be using it more than a couple times for brief check in calls. Based on wha...

KellyL1007 by I'm Here A Lot
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  • 28 replies
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Resolved! Can't call Canada or send text with Europe travel pack

From Italy with my Europe talk text & data travel pack, can't phone Canada or send text anywhere. I can receive calls (Italy for sure, not sure about Canada as no one has called), and texts (Italy and Canada). I can also make calls to Italy using 003...

Jra1 by I've Been Here Awhile
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Resolved! Voicemail to Text

Back in March i switched my value pack on my wireless plan to one that had better features for me. One thing that both Value Packs had is Voicemail to text. However ever since I have change to the new value pack, none of my voicemails are getting tra...

b-ry by I'm a Reliable Contributor
  • 4871 Views
  • 6 replies
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Resolved! Got a text that my data had been turned off

I got a text from Rogers this morning that I had gone 2gb over my data and that my data was being turned off to ensure I didn't go over it anymore. I usually don't go over my data but I had a family emergency and was away and staying somewhere with n...

bee1992 by I've Been Around
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Value Per Dollar vs Technology

Prices for wireless plans go up and up and up as time passes, meanwhile technology continually goes down in cost. Why does my value-per-dollar go down with Rogers' plans rather than going up, which is the intuitive understanding if we look at technol...

atm0sph by I've Been Around
  • 1618 Views
  • 2 replies
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Charges on my bill

What does Canada to/from Intl - Sent mean on my bill. I am using Roam like Home ***Edited Labels***

dmt1970 by I've Been Around
  • 1908 Views
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New Unlimited plans with Samsung Galaxy Q

Just a warning that you cannot use the full functions of the plan you are paying for with this device. They are advertising "unlimited text, picture and video messaging" but because the Galaxy Q is a smartphone it will not work without a add-on data ...

GTSnoRacer by I've Been Here Awhile
  • 2583 Views
  • 9 replies
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Resolved! Roaming Question!

There's an exchange student from France at my school, and I'm jsut wondering if it will charge me to text her? I have unlimited texting, but her number is from France. Will that make a difference, or does it not matter, since she's in Canada? ***edit...

BrennanB by I've Been Here Awhile
  • 841 Views
  • 2 replies
  • 0 likes
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