My voicemail is no longer working. When someone calls me it just rings and rings. When I tried calling my voicemail by holding down the 1 button it asks me for my number which I enter and I'm then told that my number is not recognized. I've had this ...
When using Microsoft edge, I try to sign into my rogers account, I fill out the username and password, click sign in and it keeps refreshing the page and the sign in option pops up every time. If I use the chrome bowser, it works ok but if I try to o...
Ok, I generally don't have much of an issue with Live Chat - provided I get a real person. Last few days, all I get is "Anna" the chatbot - she's a bit limited in her responses and troubleshooting tree options and each time when she gives up & says s...
I have an appointment for this wednesday for a technician to come over to my house but I want to cancel how can I do that? ***Edited Labels***
The issue is IGNITE that completely failed over a period of five-six days at the end of October here in eastern Mississauga. We had no working tv, internet or home phone. I must have called Rogers ten times, each time getting the same canned apolog...
Hi there,I used to work for another carrier so I'm familiar with porting and possible errors and it seems my husband and I have one happening, when we text it's not going through (I've got an Android phone and he had an iPhone).Last night it was send...
*(4/4/2018) I live in bradford, I have Business internet for over 4 years and home gigabyte internet for about a year now, every month i have to call rogers because the signal is weak or to powerful, so they remove or add something every month, this ...
I just noticed that my bill is much higher than normal for no apparent reason. I called Rogers to find out why and have it fixed but ended up remaining on hold for an hour and forty five minutes, after which the call was disconnected on their end. ...
Unbelievable. Spent 2 1/2 hours on the phone trying to get my rocket hub back online. 2 calls 6 service reps 1 extremely rude. 3 rd call to file an official complaint was told I would have to be put on hold again!!! 4 th call when I discovered they h...
I am at the point of wanting to cancel my home monitoring due to me having to reboot the touchscreen daily so the sytem can record the rules that are set. There are times when there is action on camera but system does not record and shows nothing dur...
Hello, I've upgraded to the new plan but am unable to add the experience of spotify due to a myrogers issue. The submit button does not function on chrome and using explorer i can click submit but it then tells me I have to update a valid email addre...
Hello, I have 3 lines with my Rogers account. One of my line works perfectly with Spotify and my two other lines I have received this error message for 1 month now. I can't link them to the spotify account. Help please. Thanks ***Edited Lables...
I get the message that the VM box is full, but immediately after that there are no wireless messages, with no option to delete. Callers are unable to leave a message because the mailbox is... full! ***Edited Labels***
I am not a Rogers customer but every time I call a friend or client who is a Rogers customer, my phone number displays some other person's name. It is not possible that all of these people have my number in their contacts with that other person's nam...
I'm feeling very frustrated tonight. We are moving into a new house and saw Rogers had a free and "easy" move service. We've been Rogers customers for 5 years and despite running into some issues in the past, decided to stick with Rogers. we called...
I am a Rogers pay as you go customer using a Nokia Lumia 635 windows phone. There is a sports app I have subscribed to twice in the last year paying using my pay as you go balance to make purchases. Now I get a message saying my account is not set up...
Since there doesn't seem to be a home monitoring specific section (why not?), I put this here. I just had RHM installed yesterday, and I have to say it's pretty neat, so far, but I'm having an issue with the Smart Home Monitoring App. I set up som...
A few days ago my Smart Home system stopped sending me emails that were set up with the automation rules. I have un-installed the application and re-installed and have also cleared the archived pictures from the system. Anyone else had this issue? I...
Someone moved the rogers cable that was fine to a tree around my backyard without my permission. Is this legal? ***Edited Labels***
In obtaining information about Rogers TechXpert, I've noticed different levels of support. For e.g. Standard TechXpert, for $9.95/mth, TechXpert Whole Home $14.95/mth. TechXpert Wireless $?. TechXpert One Time Fix $69.95 and the list goes on. I cam...