Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...
I just would like to express my disappointment to Rogers. I have been a loyal customer. I kept calling them days before black friday and even on the day of Black friday to ask for bonus or further discounts. The agent refused to help me and said she ...
I've been with Rogers for many years. And I've been trying to get a better deal, cause they offer deals on new lines that are $30+ cheaper than mine. I talked to a customer rep on November 20th, he couldn't do anything but said Loyalty would call bac...
I get a voice mail message. Go into the system to listen to it. Press 7 to delete. Then the system says end of messages, 1 saved message. Start to listen to it again, press 7 to delete then hang up. Very annoying ***Edited Labels***
I got an iPhone 11 last year on deal , which was free iPhone. Now i wanna buy iphone 16 pro and roggers is asking about 450$ more on next month why ? *Added Labels*
I cannot believe how ridiculous the Save and Return Process is. I went through the process on the web site as the locations nearby did not have the phone I wanted. During the process it said I would receive a Return kit. Said Return kit was never sen...
Be very very cautious when choosing the Save and Return option with Rogers. When we upgraded both phones on our accounts, Rogers did not process the return of our phones properly which resulted in Rogers thinking we exceeded our credit limit because ...
Do not end/return/upgrade your Upfront Edge plan on the website. I did. Got the new phone but have received the run around and horrible solution options to return the phone.I’ve spent hours on the phone, going to a store, hours on the phone again, on...
Do I need to deactivate my old mifi 8000 before I can activate new unit? ***Edited Labels***
I recently set up my account. Upon registering for MyRogers and linking my account I checked back in to see that my account has been cancelled. Why would this be?
I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available. **Labels Added**
Since 4 this morning all services are down in my area of NB. South east region 50k from Moncton ***ADDED LABELS***
I called in to report cable tv is down. Was told the area is affected and they will create a ticket. When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...
My home Internet has been down since morning.How can I fix it?I've already turned on/off the modem, but it didn't help.Toronto, downtown. **Added Labels**
Anybody have any actual information on case C193403878? Two days with no updates or progress on an outage in the Bathurst/Bloor area, downtown Toronto **Labels Added**
We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...
I tried calling Rogers Technical support last night Oct 25, 2023 to report TV trouble and could not even get to report it because the phone recording said that due to increased volume my calls could not even be answered! I was left without service fo...
My internet is down I try reboot my router and still no internet . ***Edited Labels***
Can’t seem to be able to enable Face ID on Rogers app? No toggle switch… ***Edited Labels***
On hold for over 2 hours to talk to billing. Tried to call yesterday and had to hang up. This is 3rd time at 2 hours ***Edited Labels***
Anyone having issues with the CTV stations? Just recently sometimes we get them & sometimes we don't. The screen is just black. *Edited Labels***