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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 31021 Views
  • 4 replies
  • 9 likes

Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers.  A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last yea...

foodgodessto by I've Been Here Awhile
  • 54407 Views
  • 602 replies
  • 0 likes

Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.     I asked i...

98765432l by I Plan to Stick Around
  • 7937 Views
  • 34 replies
  • 0 likes

IPG Inconsistencies

I have a 9865 (NB3) running Navigatr firmware and I also utilize AnyPlace Web "Manage PVR", as well as RAPTV on my iPad. The Rogers IPG has never been very good, but most of the time it records most of my scheduled recordings. Since January 2016 (pos...

57 by Resident Expert
  • 16550 Views
  • 223 replies
  • 2 likes

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en   Have yet to pick one up myself.. but will possibly try this week.   Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home thea...

Gdkitty by Resident Expert
  • 60627 Views
  • 335 replies
  • 1 likes

Resolved! Deleting Series from NAVIGATR

How to I record a series I set up?I have series in my list that aren't even on the air any more. How do I get rid of them?   *** Edited Labels ***

SkaGoat by I Plan to Stick Around
  • 16002 Views
  • 41 replies
  • 0 likes

Packet Loss / Issues Playing Online Games

Hi,   Recently I've been having a lot of issues lately with bad lag trying to play multiple online games and after digging into some of @Datalink 's old posts I have tried to run a couple of 10 minute tests while trying to play a game in an attempt t...

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Kiwisz by I've Been Here Awhile
  • 8125 Views
  • 35 replies
  • 1 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I Plan to Stick Around
  • 25438 Views
  • 49 replies
  • 1 likes

Rogers anywhere tv app on sony bravia tv

At my cottage and trying to get the anywhere app on my sony tv.  I can get the Bell one but not rogers   My best case is getting on my computer and using HDMI cable but it gets blurry   Why is this so hard?   Solutions?     ***Added Labels***

gvc1 by I've Been Here Awhile
  • 17666 Views
  • 14 replies
  • 0 likes

Resolved! Free Previews

Hollywood Suite is again on free preview until January 5th. I don't know why Rogers have not yet updated their free preview page, which is out of date (at this time).   http://www.rogers.com/consumer/tv/free-previews?ipn=1   The link often remains th...

57 by Resident Expert
  • 14033 Views
  • 51 replies
  • 1 likes

Rogers’ Burial Process by @RogersMoin

Great post !   https://communityforums.rogers.com/t5/TV/Rogers-Burial-Process/m-p/462383   I disagree with the following section on technical nitty-gritty's:   My neighbour is connected to my CSE (Customer Service Enclosure) via temporary cable, does...

Datalink by Resident Expert
  • 1655 Views
  • 1 replies
  • 2 likes

Nextbox 4K PVR might look best with 1080i output!

Hi folks, Not sure about the HD PVR as I haven't confirmed its settings, but on the Nextbox 4K, the single best thing I did to improve video quality was: Go to Settings, then Appearance and pick 1080i HDTV output, hitting Continue when prompted. Now,...

LSTA by I Plan to Stick Around
  • 8380 Views
  • 29 replies
  • 0 likes

Resolved! slow wifi

so i believe its been the past 4-5 months that i have been having a problem with my wifi. there are 3 people in my house that use the wifi at the same time and in december january and february there was really no problem at all with speed but i start...

rileylycnh by I've Been Around
  • 40915 Views
  • 96 replies
  • 0 likes

Issues with Stingray Music Channels (Graphics Late)

There is an issue with the graphics that accompany the music on the Stingray Music Channels. The music for a new song starts, but the graphics are about 5-20 seconds “behind” the music. To clarify, a new song will start playing, but the appropriate g...

57 by Resident Expert
  • 6510 Views
  • 18 replies
  • 0 likes

Re: How to Cancel Pay as You Go Account?

@barndoor wrote: ... It used to be if I pressed the  '@' key a list of those commenting in the thread would appear in a drop down box... Works for me too, but I need to be logged in.

57 by Resident Expert
  • 1145 Views
  • 1 replies
  • 0 likes

Resolved! Nextbox 3 - forced resolution to 1080p issue

Hi   Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p.  The problem is that my TV (an LG 50PC3D) maxes out at 1080i.  This creates an invalid format error between the TV and the Cable Box and the image is poor or non...

irelandm by I Plan to Stick Around
  • 9837 Views
  • 34 replies
  • 0 likes

Back-to-School Offers

  Rogers discounts unlimited internet plans for back-to-school, offers 6-months free Netflix   https://mobilesyrup.com/2018/08/09/rogers-2018-back-to-school-internet-wireless-free-netflix/       ***Edited Labels***

Datalink by Resident Expert
  • 4288 Views
  • 1 replies
  • 0 likes

Resolved! $100 voucher discontinued?

I went into the store yesterday to purchase a $100 voucher for our Android phone for next year.   The store person told me that that program that lets you make one purchase to last a year is now discontinued.  However, for $180, he said I could purch...

Shagedorn by I Plan to Stick Around
  • 14405 Views
  • 85 replies
  • 0 likes

Resolved! Hitron CGN3, Xbox and NAT

Hi, I recently moved to Rogers, and am now the proud renter of a Hitron CGN3.   However, I am unable to set it up such that I can have 2 xbox 360s with 'open' NATs.   With my previous Bell Aliant modem, I set the uPNP setting on, had both of the xbox...

NB_Steve by I've Been Here Awhile
  • 31781 Views
  • 27 replies
  • 0 likes

Nextbox 3.0 PVR Skips: Recorded Playback Only

Hi all,   I'm just looking to see if anyone else has this issue as I have exchanged my NextBox 3.0 PVR once already and continue to have this same problem on all TVs and cable outlets in my home, so I am assuming it is a software issue with the boxes...

Resolved! 8642HD really SLOW - is this normal?

Hi there, I'm new to rogers. Just got the NextBox 8642HD.    It's been a slow learning curve, and as such i've accepted it's SLOW repsonce times, but after a couple months of use, I can't take it any more.   Is it normal for the cable box to be SO SL...

cdpage by I've Been Here Awhile
  • 12687 Views
  • 70 replies
  • 1 likes