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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 31881 Views
  • 4 replies
  • 9 likes

SMS numbers on Rogers bill ???

Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks.      *****...

sm12 by I've been here awhile
  • 5227 Views
  • 5 replies
  • 0 likes

Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've been around
  • 12273 Views
  • 20 replies
  • 0 likes

Cell tower proposal approved - when will construction begin?

Rogers received approval this past December 2017 from King City to install a 60m shrouded tripole cell tower in Schomberg near the Trisan Centre. Full article at link below with excerpt also below. Can a Rogers agent please let me know when construct...

toolcubed by I'm a senior contributor
  • 5866 Views
  • 9 replies
  • 0 likes

Security threat from (647) 558-XXXX

Guys calls me and tell me get 40% of on Rogers bill. Sound fishy. I told him I am using Rogers and he cuts the call saying - “Go to hell. ”. If it is not a hacker and an executive in that case they should be trained better.   *** Edited Labels ***

Avijeet by I've been around
  • 485 Views
  • 1 replies
  • 0 likes

Internet is not working

My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help.   ***Edited Labels***

acowie by I've been around
  • 483 Views
  • 1 replies
  • 0 likes

Resolved! Rogers-EXT network does not work

I work at the Darlignton Nuclear Generating Station in the Engineering building here and there is now Rogers signal. Both Bell and Telus have signal in this building however Rogers/Roger-EXT does not work in this building. When I scan manually and se...

mreffle by I plan to stick around
  • 9914 Views
  • 16 replies
  • 0 likes

Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 1900 / 21004G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GSM ...

momotarotaro by I've been here awhile
  • 117240 Views
  • 341 replies
  • 0 likes

Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers.  A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last yea...

foodgodessto by I've been here awhile
  • 76947 Views
  • 602 replies
  • 0 likes

BlackBerry 9800 after January 4th 2022

Just was told the OS will no longer be updated for my reliable 9800... Will I still be able to talk and text with it here, or a different wireless service provider?   *Added Labels*

Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've been here awhile
  • 17692 Views
  • 17 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 10472 Views
  • 54 replies
  • 0 likes

Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.     I asked i...

98765432l by I plan to stick around
  • 10340 Views
  • 34 replies
  • 0 likes

Resolved! Poor cell service

I live in Cardiff, a small residential community just outside of St. Albert/Edmonton Alberta, and have never gotten better than two bars of LTE in home, and lately I've been down to three bars of 3G. What is the problem?

zavtra by I've been here awhile
  • 28807 Views
  • 74 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 3139 Views
  • 3 replies
  • 0 likes

Can you forward text messages to another line?

I got 2 lines - I business from work and one personal and I want to use both on the same device (it has to be the work device, so I can't use a phone with 2 sims). I was able to do a call forward with *21* and was wondering if there's such service fo...

benmeiri by I've been around
  • 8706 Views
  • 5 replies
  • 0 likes