Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...
Do I need to deactivate my old mifi 8000 before I can activate new unit? ***Edited Labels***
I recently set up my account. Upon registering for MyRogers and linking my account I checked back in to see that my account has been cancelled. Why would this be?
I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available. **Labels Added**
Since 4 this morning all services are down in my area of NB. South east region 50k from Moncton ***ADDED LABELS***
I called in to report cable tv is down. Was told the area is affected and they will create a ticket. When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...
My home Internet has been down since morning.How can I fix it?I've already turned on/off the modem, but it didn't help.Toronto, downtown. **Added Labels**
Anybody have any actual information on case C193403878? Two days with no updates or progress on an outage in the Bathurst/Bloor area, downtown Toronto **Labels Added**
We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...
I tried calling Rogers Technical support last night Oct 25, 2023 to report TV trouble and could not even get to report it because the phone recording said that due to increased volume my calls could not even be answered! I was left without service fo...
My internet is down I try reboot my router and still no internet . ***Edited Labels***
Can’t seem to be able to enable Face ID on Rogers app? No toggle switch… ***Edited Labels***
Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks. *****...
I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use. ***Added Labels***
Rogers received approval this past December 2017 from King City to install a 60m shrouded tripole cell tower in Schomberg near the Trisan Centre. Full article at link below with excerpt also below. Can a Rogers agent please let me know when construct...
since Friday December 17th we’ve had issues with our cable. Technician came to the home but suggested ignite. Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed. We have no home phone sinc...
Guys calls me and tell me get 40% of on Rogers bill. Sound fishy. I told him I am using Rogers and he cuts the call saying - “Go to hell. ”. If it is not a hacker and an executive in that case they should be trained better. *** Edited Labels ***
Hi, If anyone knows charges for temporary suspension of wireless line for more than 2 months. Please help. ***Edited Labels***
We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...
How much talk time do I get per year on my $100/year Unlimited Canadian Text messaging plan? ***EDITED LABELS***
My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help. ***Edited Labels***