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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122004 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30055 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119260 Views
  • 0 replies
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7305 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Guide & List not working

My Guide & List buttons are not working. I have rebooted with no success. Anyone else having trouble today? *** Edited Labels ***

Jack22 by I Plan to Stick Around
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Pairing a Bose Solo 5 soundbar with Rogers 1056B03 remote

Hopefully there is a code for this soundbar - I can 't find it. To usual invitation to go urcsupport.com is a non/starter: the only options there are 1056A03 and 1056B04... So which pairing code would result in the remote's PWR button to turn ON/OFF ...

z- by I Plan to Stick Around
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Slow remote response time with Nextbox 8642hd

Hi, I have a Nextbox 8642hd and the wife and I have just about had it with the slow response time of the remote, it's really ridiculous now. Will going to a 4K box help? **Added Labels**

lynx002ca by I've Been Here Awhile
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  • 3 replies
  • 0 likes

Nextbox 4K PVR skip forward

We switched to Nextbox 4K PVR from Nextbox 3.0. Skip forward does not work now. Am I missing something?

gregneff by I Plan to Stick Around
  • 611 Views
  • 1 replies
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NextBox set to Variable but volume doesn't change

Hi! I have a NextBox 4K box connected to an RCA 4K TV (Model No. RTRU5028-CA) into HDMI1 (ARC). I also have a Samsung DVD/Blu Ray player connected to the TV into HDMI2. In order to simplify things (so I can get audio from all the devices connected to...

mskinna181 by I've Been Here Awhile
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  • 5 replies
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Remote control swap

My remote control broke how can I get a new one with covid 19 going in? ***Edited Labels***

Beth68 by I've Been Here Awhile
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Does the Netxbox remote work with Skyworth TV G2A series?

I am trying to pair the remote a recently purchased Skyworth 58G2A300 TV. I have tried with the URC-2125BC0-BX as well as the URC-1056B03 remotes with no success The automatic search does not connect, and going the codes provided by urcsupport do not...

ra12 by I've Been Here Awhile
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  • 4 replies
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Yamaha YAS-207 Sound bar syncing with champion remote

I have issues getting the remote to sync with the Yamaha sound bar. I have tried all the codes as well as the auto code search function where you hold the OK button down until it shuts off and it doesn’t work. The only thing that works is after the s...

Slono by I've Been Around
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  • 3 replies
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Resolved! How to go a step back with Navigatr?

When performing a search and reviewing the search results in Navigatr, if you go into one season to view the episodes, how can you go back to search results to view other season's episodes, without having to type search criteria all over again? Press...

Remote doesn’t have a code for my surround system

I have just bought Logitech Z906 5.1 surround system and have been trying to find codes for it to control the volume of it, but with no luck so far. I have Rogers 1056B03 remote.Any ideas?Thank you *Added Labels*

Mikica1983 by I've Been Around
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Resolved! URC2125B0-BB (RF Remote) won't control STB

Hello all. I'm stuck. I recently setup an additional PVR (9865), and am using this RF remote for the first time. Upon boot, the remote controls the PVR just fine. I then followed the instructions on the back of the remote, for quick setup of the TV. ...

Holmes by I Plan to Stick Around
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  • 6 replies
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Resolved! Fast Forward Recordings with Ignite TV Remote

Ignite was installed last week and so far apart from the odd TV picture freeze up everything seems to be working fine. I want to know if it's possible to fast forward recorded programming in 3 minute intervals just like the old remotes. This was a gr...

clammydog by I Plan to Stick Around
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  • 44 replies
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Resolved! Ignite TV remote voice commands.

Is there a list somewhere on the Rogers website where you can see the voice commands that can be used with the Ignite TV service or does that come with the documentation for the remote? ***Added Labels***

Webster01 by I Plan to Stick Around
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Resolved! Using Alexa to turn TV on/off only

I can set up Alexa to turn TV on/off while leaving the ignite TV box turned on all the time. Are there any problems with this? For example, will this cause any update issues for the ignite box? *** Edited Labels ***

Zuma by I'm Here A Lot
  • 2561 Views
  • 3 replies
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Program Code for TCL TV?

I'm using the 4-button remote: CHAMPION PLUS URC2125B0-BBI have the 65" TCL Model: 65S425 TV.urcsupport.com gives me codes 2434 and 3183I've tried everything, auto and manual code entry and can't get the remote to control the tv.the thing is i follow...

clockwork58 by I Plan to Stick Around
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CRAVE TV

I would like to have CRAVE TV from my Rogers' remote. Do I have to call and speak to someone at Rogers. ***Added Label***

Resolved! Harmony Remote + Ignite (Xi6-T)

I've been running through a load of different threads, but I haven't found one single person with the Ignite TV box that I have; the Xi6-T box. Everyone keeps noting that they have the Xi6-A, but not the 'T' model. In any case, I've tried syncing my ...

124578963 by I've Been Here Awhile
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  • 26 replies
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Custom pairing of Ignite to Sharp TV

Today I had IGNITE Iinstalled in our home. One of our TVs would not pair with the IGNITE control (Sharp) and tech fid not think a custom code could be input. I researched new Sharp 4 digit codes online and tried to type this in. And it worked. So cus...

Ignite TV Remote - Programming/Setup on RCA TV

Just upgraded & the installer could not get the remote set up to control my tvs (rca-roku) I did some research & found you can program them using setup-991-channel up method. Now works fine, but on rca you have to go into tv settings and enable “fast...

Cam957 by I've Been Around
  • 19369 Views
  • 24 replies
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Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box. 2 chairs in living room far apart, cannot share 1 remote. When I had Bell, I could change channels with phone app, cannot with Rogers app. I asked in Roge...

98765432l by I Plan to Stick Around
  • 6143 Views
  • 34 replies
  • 0 likes
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