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SMS numbers on Rogers bill ???

Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks.      *****...

sm12 by I've been here awhile
  • 6572 Views
  • 5 replies
  • 0 likes

Resolved! Discounts expiring

My package expires July 1st.  I decided to call Rogers to see what my options were.  I asked the service rep, I’m looking for in and around the same channels I have for around the same price.  It took me countless phone calls throughout the years and...

kells79 by I plan to stick around
  • 31573 Views
  • 49 replies
  • 1 likes

Resolved! Rogers removes GameCentre after Internet upgrade

So get this: my download quota was starting to get hit so I called Rogers to get an upgrade from my Ignite 60 package. They said I could get Ignite 100u with unlimited download for only $10 more a month. So I got it.   Next day I went to watch GameCe...

Kpare by I plan to stick around
  • 8880 Views
  • 11 replies
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Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a trusted contributor
  • 3930 Views
  • 4 replies
  • 0 likes

Mobile Internet Plans

I recently took myself off the old Flex Rate Plan for my Rocket Hub - 100GB for $145.00 per month.   I wanted to downgrade our service to the Light Fixed Plan , our circumstances have changed and we just now need occasional use on the Rocket Hub,prob...

lh321 by I've been here awhile
  • 3013 Views
  • 1 replies
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Account change email notification

i called in yesterday morning to make changes to my account. i completed the changes but received no confirmation email and no change is showing on my rogers. is this normal or did the associate not make the changes for me?       ***Edited Labels***

aconstant by I've been around
  • 5606 Views
  • 7 replies
  • 0 likes

Mobile Internet Flex Rate Billing/Proration

The plan: $60 up to 5 GB $75 up to 10 GB $90 up to 20 GB $110 up to 50 GB $145 up to 100 GB   Hypothetical example: I am 15 days into a 30 day billing cycle, and use 22 GB. Rogers and Bell customer service reps will both tell me their service is pro-...

falkenjeff by I've been here awhile
  • 6216 Views
  • 7 replies
  • 1 likes

Resolved! ZTE MF271 Data Billing Period

I did a quick search on the forums and could not find anything on this.   I Have an MF271 Rocket Hub. On this hub, you can view the data that was used and reset it every month. I could not find a setting to pick what day of the month it resets. Right...

Boomer13 by I'm here a lot
  • 6985 Views
  • 5 replies
  • 0 likes
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