Be very very cautious when choosing the Save and Return option with Rogers. When we upgraded both phones on our accounts, Rogers did not process the return of our phones properly which resulted in Rogers thinking we exceeded our credit limit because ...
Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks. *****...
I posted on PissedConsumer and was advised to post my gripe here. I am really hoping that I will get help here. In Nove,mber 2021, I called Rogers because suddenly I had no landline. I had no dialling tone on either of my two landlines.A technician ...
My package expires July 1st. I decided to call Rogers to see what my options were. I asked the service rep, I’m looking for in and around the same channels I have for around the same price. It took me countless phone calls throughout the years and...
So get this: my download quota was starting to get hit so I called Rogers to get an upgrade from my Ignite 60 package. They said I could get Ignite 100u with unlimited download for only $10 more a month. So I got it. Next day I went to watch GameCe...
I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...
I recently took myself off the old Flex Rate Plan for my Rocket Hub - 100GB for $145.00 per month. I wanted to downgrade our service to the Light Fixed Plan , our circumstances have changed and we just now need occasional use on the Rocket Hub,prob...
i called in yesterday morning to make changes to my account. i completed the changes but received no confirmation email and no change is showing on my rogers. is this normal or did the associate not make the changes for me? ***Edited Labels***
The plan: $60 up to 5 GB $75 up to 10 GB $90 up to 20 GB $110 up to 50 GB $145 up to 100 GB Hypothetical example: I am 15 days into a 30 day billing cycle, and use 22 GB. Rogers and Bell customer service reps will both tell me their service is pro-...
I did a quick search on the forums and could not find anything on this. I Have an MF271 Rocket Hub. On this hub, you can view the data that was used and reset it every month. I could not find a setting to pick what day of the month it resets. Right...