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Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've been around
  • 19585 Views
  • 20 replies
  • 0 likes

Cell tower proposal approved - when will construction begin?

Rogers received approval this past December 2017 from King City to install a 60m shrouded tripole cell tower in Schomberg near the Trisan Centre. Full article at link below with excerpt also below. Can a Rogers agent please let me know when construct...

toolcubed by I'm a senior contributor
  • 6966 Views
  • 9 replies
  • 0 likes

Resolved! Rogers-EXT network does not work

I work at the Darlignton Nuclear Generating Station in the Engineering building here and there is now Rogers signal. Both Bell and Telus have signal in this building however Rogers/Roger-EXT does not work in this building. When I scan manually and se...

mreffle by I plan to stick around
  • 12129 Views
  • 16 replies
  • 0 likes

Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've been here awhile
  • 20338 Views
  • 17 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 15623 Views
  • 54 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 4724 Views
  • 3 replies
  • 0 likes

Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm here a lot
  • 10171 Views
  • 23 replies
  • 0 likes

Resolved! Can I Keep My Cellphone Number If Moving Provinces?

Hey, I plan on moving in the next year or two to another province, but not permanently. I'm wondering if I'll be able to keep my same NPA+NXX+stop if I'm out of NS for 7-10 months.      **Labels Added**

Plans to expand HD voice?

Are there any plans in the works to expand HD voice or the wideband codec to work when calling customers on Bell and Telus? With VoLTE now widespread, it should be more feasible than ever. Even the big two competing US carriers (AT&T and Verizon) wer...

Crab9000 by I'm here a lot
  • 3245 Views
  • 3 replies
  • 1 likes

Resolved! SIM PIN vs PUK vs NETWORK LOCK

 Background:.Just experimenting a bit and want to make sure I understand this subject correctly. On my Rogers account, for the last year or so,  I have been using an HTC windows phone. I went through the process at that time to get it unlcoked (it wa...

Mediaman by I'm a reliable contributor
  • 39029 Views
  • 27 replies
  • 0 likes

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month).   Thank you.   *** Edited Labels *** 

Sukhpreet7 by I've been around
  • 2966 Views
  • 5 replies
  • 0 likes

Call Failed

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se by I'm an advisor
  • 6403 Views
  • 5 replies
  • 0 likes

Resolved! 5G Wireless Network Support

Hi, Will Rogers support 5g by Q4? Are we gonna get the S10 5g in Canada?   *Added Labels*

doomfrawen by I've been here awhile
  • 7241 Views
  • 18 replies
  • 0 likes

Unable to roam outside Quebec

Consistent issue as soon as I leave the province. 5 bars but no network connection. My iPad has no issues. But my Galaxy s5 is where the problem lies. What's frustrating is being charged for roaming on the s5 but not being able to use it. I can make ...

bdavids by I've been around
  • 1915 Views
  • 1 replies
  • 0 likes

Packet Loss on throttled data

Hi i noticed that I am receiving 34% packet Loss on my throttled data with Rogers in my home area and I'm wondering if I can get the tower in my area checked to make sure it's working properly   ***Added Labels***

Resolved! What coverage does local calling provide

I'm in the 416 area and want to know what coverage does local calling provide?   Thanks in advance.       ***Edited Labels***

falcios by I'm a senior enthusiast
  • 3293 Views
  • 3 replies
  • 0 likes

Resolved! Supported devices for Wi-Fi Calling

At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....

TwitchyPuppy by I'm a reliable contributor
  • 6509 Views
  • 6 replies
  • 0 likes

Resolved! Will the LG V50 5G Be Coming to Canada?

As the LG V40 didn't come to here to us in Canada. As the 24th of Feb comes around the corner will the V50 5G™ come to us here too? Any rumours on what and how many cameras and megapixels will be on it?   **Labels Added**

cafekief by I'm an enthusiast
  • 3310 Views
  • 3 replies
  • 0 likes

Losing Network connection while roaming

I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...

Pennylayn by I've been around
  • 1853 Views
  • 1 replies
  • 0 likes

3g network unstable in ottawa this week

anyone else experiencing 3g outages in Ottawa this month?  my phone keeps losing connection at the most inconvenient times!   Even to the point of NoService at all.

lina0001 by I've been around
  • 1588 Views
  • 1 replies
  • 0 likes
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