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Our Ignite Freezes Up After 9PM

We have an ongoing problem with Rogers Ignite. We have had 4 techs visit our house. One more coming this afternoon They have done all the testing, diagnostics, switched out the modem, new cables coming in etc Still we have a regular freezing that hap...

Crave/HBO channels not working - green pixelation (scrambled)

Hi everyone,Legacy digital tv customer here with Crave/HBO. Watching thru Nextbox 3 and all Crave channels appear “scrambled” (green pixelation). Audio seems to be scrambled too like it’s combining audio from multiple different channels. All other ch...

toolcubed by I'm a Senior Contributor
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  • 6 replies
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Resolved! Snowy/Jumpy Picture with Ignite TV

I just got ignite tv. 2 boxes. The one in my bedroom is fine. With the one in the living room, every time I turn on the tv I get a snowy, jumpy, distorted picture. I restart the box and then it’s fine. Why do I have to do this every time I turn on my...

Allie3 by I've Been Here Awhile
  • 2273 Views
  • 7 replies
  • 0 likes

Frame Skip on certain shows and commercials on new TV

Hello,   I am having a problem. Recently, we had to buy a new tv since our 11 year old tv died. We bought an LG 2019 tv, 4k UHD. We got a new super speedy HDMI cable.   We have the Nextbox 3.0 PVR.     The picture is great on 97% of shows/commericals...

Sauga by I Plan to Stick Around
  • 1939 Views
  • 7 replies
  • 0 likes

PIxelation - Poor signal?

I have 2 HD boxes. For the last few weeks, they have a similar issue, every now and than, video will appear pixelated or choppy, sometime even freeze that I needed to change to different channel and back to restore it. I followed the instructions to ...

Watching NHL Games on Ignite TV

Watched a game last night for the first time on ignite. Picture froze and audio cut out. Is this a common problem watching hockey games. I'm a new customer

7473 by I've Been Here Awhile
  • 1379 Views
  • 3 replies
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Channel 57 BNN has Frozen

all other channels are ok. already rebooted the box, no change. help please. is there any other channel for BNN? 57 has more or less frozen out   *Added Labels*

lesswords by I've Been Here Awhile
  • 873 Views
  • 2 replies
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Macroblocking on ABC

Almost every morning, we get severe macroblocking on ABC, (Rogers channel 6 WKBW from Buffalo). The program is Good Morning America. I think this started when we switched to Ignite several months ago. This program is the worst, but I have seen it on ...

ghcharters by I Plan to Stick Around
  • 2559 Views
  • 31 replies
  • 0 likes

Channel 8 pixelating

My tv channel 8 is pixelating 4 days now and tech support unable to resolve. I checked coaxle cables all ok   ***Added Labels***

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