I called in to report cable tv is down. Was told the area is affected and they will create a ticket. When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...
My home Internet has been down since morning.How can I fix it?I've already turned on/off the modem, but it didn't help.Toronto, downtown. **Added Labels**
We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...
My internet is down I try reboot my router and still no internet . ***Edited Labels***
My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help. ***Edited Labels***
(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?(2) wifi pods have been flashing all morning. So far as I know, they don...
Over the last few weeks Ignite TV has been fairly stable and fast, but the last three nights between 8pm - 11pm everything has really slowed. It can take up to 2 minutes for a channel to load in ( the three dots then the screen goes black before the...
Hi, I recently switched to Ignite 150u Internet & TV. Since the switch the desktop PC that I use with Linksys WUB6300 WiFi stick is not able to connect to my WiFi. I have rebooted the Ignite modem, PC and reseated the linksys stick and changed it to ...
I had to get a new router and I've gone almost 48 hours without internet. I am completely fed up with the service at this point, is there anything I can do? Never had any of these issues with Rogers but now I am considering just giving up and settin...
I've noticed since the last Rogers ignite Wi-Fi Hub app update the app crashes every time I click on the network tab. I've uninstalled and reinstalled the app and also cleared the cache. Still getting the same issue. Running the latest software on th...
Hi there. I've been experiencing a variety of issues going back to probably June 2018, including packet loss, high ping, and low upload speeds. For instance, some days I have to deal with steady 1-5% packet loss, or random 15 second spikes of 50-100%...
Excuse my 'limited' knowledge.. Curious why ( using wifi; not Ethernet), my laptop can only get up to 50 mbps download.. My apple iphone; almost 600 mbps? This is what I have (below)... Any help/info, much appreciated! ROGERS IGNITE 500 - UNLIMITED...
I work from home and I have Rogers and my employer has Bell and the Vonage VOIP phone system. As you can appreciate the Hitron modem router is not compatible with my employer's system. My supervisor was given a list of Vonage compatible routers which...
I recently moved and a Rogers tech setup my wifi but installed a 9db attenuator which i didn't really care about but i had to unplug the cable connection so i could paint my wall and when i went to hooked it backup i got no internet but the wifi sign...
Good Day Ladies and Gentlemen, Posted on the DSLReports site at 2:28 pm Mon 20 Feb, is the following post from Netdog, an Arris engineer: Re: SB6190 Puma6 TCP/UDP Network Latency Issue Discussion Ok I have a new engineering build with some TCP/UD...
One of the questions that arose out of the deployment of V4.5.8.27 to the test group of CGN3ACSMRs is "does it work?" In a nutshell, yes. But, to really appreciate the difference from before to after you would have to run an extended ping test to t...
Monday, Oct. 05, 2015 Kind of interesting: http://www.theglobeandmail.com/report-on-business/rogers-to-offer-gigabit-download-speeds-to-internet-customers/article26644896/ " Rogers Communications Inc. is preparing to roll out “gigabit” downloa...
Announced 18 Apr 2016: http://www.newswire.ca/news-releases/rogers-brings-gigabit-internet-speeds-to-small-business-customers-in-ontario-576050041.html *Edited Labels*
My wife has new tablet on first trip in South America. Worked fine at home in Ontario with home and other Wi-Fi networks. In Miami and Santiago hotel got "client authentication certificate" error. Rogers and Samsung Support chat did not help and she ...