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Possible fraud account created?

So I have been dealing with Rogers since Saturday and just got off the phone with them for the third time.On Saturday I got an email stating I was getting a tech visit that referenced my last name but a different account number (only had access to la...

Resolved! Rogers Concierge Contact Number?

Hey guys... It used to be Rogers Concierge was 1844 556 8643 direct line contact. Now I cant get to them anymore. When you now call that number it redirects to the main Rogers line at 1888 764 3771. I was told by someone in billing that it has always...

pac_west227 by I'm a Reliable Contributor
  • 29530 Views
  • 36 replies
  • 1 likes

Resolved! dissatisfied with Rogers

I am writing this on behalf of my Parents who are seniors and have been customers for awhile Long story short they wanted to upgrade to the new Ignite service which would have given them a better service for the same price they are paying now The Onl...

Resolved! MONARCH/MATTAMY New Home Owner question

Hello everyone,   Just sure if this is the right place to post this, however it is worth a try as I have had no luck at all.   I am a new homeowner and bought a home with Mattamy/Monarch homes in the Scarborough area in Ontario.  I received a call fr...

Abe86 by I've Been Around
  • 1841 Views
  • 3 replies
  • 0 likes

Resolved! Installation Fee?

Do you always have to pay $150 installation for new cable service, even in a retirement home where everyone gets Rogers?         ***Edited Labels***

leepetmar by I'm Here A Lot
  • 7843 Views
  • 11 replies
  • 0 likes

Back-to-School Offers

  Rogers discounts unlimited internet plans for back-to-school, offers 6-months free Netflix   https://mobilesyrup.com/2018/08/09/rogers-2018-back-to-school-internet-wireless-free-netflix/       ***Edited Labels***

Datalink by Resident Expert
  • 3944 Views
  • 1 replies
  • 0 likes

Cable included in Condo Fees & Rental Property

Hi,  My parents reside in a condo townhouse and basic cable is included in the maintenance fees. They are planning to rent the place in couple of months.   - Do they have to return the Digital boxes to Rogers Store? - Will the tenants be able to pick...

anaras by I've Been Around
  • 2831 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Home Phone Service - One Jack - Suggestions?

Dad hates newly installed Rogers home phone service because it only has one jack. Suggestions?   My elderly (and very tech-challenged) father has just moved into a senior's home. I set him up with Rogers cable TV and home phone service. For the phone...

Romaness by I've Been Here Awhile
  • 5420 Views
  • 14 replies
  • 0 likes

Obtaining Rogers TV for another individual on your account

Is it possible to add another individual to your account? Or, must you create a separate account?   My wife's mother has dementia and can not deal with this issue. We were wondering what is the best way to provide TV services.  a) Can TV services be ...

User14 by I'm a Trusted Contributor
  • 3236 Views
  • 7 replies
  • 0 likes
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