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Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I'm a senior enthusiast
  • 4406 Views
  • 2 replies
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Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Resolved! unwanted text messages...

From the day I activated an i-phone 3 gs I have received one text message a day with a "win an i-pad" message by answering a silly multiple choice message and texting back to 55 155.   On my last bill I had a $60 add on that seemed to be related for ...

cdnklc by I've been here awhile
  • 51037 Views
  • 40 replies
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IPhone XS Max

Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers.    1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time...

tripppyj1 by I've been here awhile
  • 6353 Views
  • 18 replies
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Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I plan to stick around
  • 5520 Views
  • 1 replies
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Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a trusted contributor
  • 3909 Views
  • 4 replies
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LTE Speed on XS

I know there have been some things going around about this but wanted to know and hope it could be fixed with a carrier update or something. Since going to the XS Max my LTE down speeds near home has dropped from 40-60 to 6-10MB/s.    I've already do...

bdobson by I plan to stick around
  • 3888 Views
  • 4 replies
  • 1 likes

Resolved! Apple Watch Series 4 Device Protection

Hello Everyone,                Any one knows if Rogers is giving Device Protection for Series 4 Watch.    *** Edited Labels ***

prakaash by I've been here awhile
  • 3742 Views
  • 4 replies
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Resolved! iPhone wifi password problem

Calling all iPhone Gurus, can you please have a look at the following thread and post in any ideas you might have run across to solve this issue, please and thanks:   http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connect...

Datalink by Resident Expert
  • 4439 Views
  • 2 replies
  • 1 likes
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