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Resolved! “@“ symbol appearing after sms text

I’ve been texting between several different people, all who are Rogers users and have been experiencing “@“ showing up after a sms text has been received. The receiving party also says that after some of my messages it appears. It doesn’t happen afte...

SParent by I've Been Here Awhile
  • 4334 Views
  • 15 replies
  • 0 likes

Resolved! Rogers Return Policy

Hi,I just did an early upgrade with Rogers and got an iPhone 5S. I know that Rogers has a return policy and was wondering if I take the plastic film off the back/front.. does that void the policy?I thought it had to be in original condition when retu...

jstizzlee by I Plan to Stick Around
  • 6409 Views
  • 13 replies
  • 0 likes

problem with my sim card

Hello i have recently had a problem with my sim card.my rogers sim card works properly with all phones except my iPhone 7+ and it shows "no service" all the time.so I visited an apple store to check if my phone has any problems and it worked well wit...

rozhan by I Plan to Stick Around
  • 3955 Views
  • 8 replies
  • 0 likes

Resolved! Problem in opening iPhone .heic photos

Prepared to back up my iPhone photos to Win10 laptop. However, I found out many photos ends with .heic. i have no ideal what is and can't open them on my computer.      ***Added Labels***

rebezcca by I've Been Here Awhile
  • 28416 Views
  • 4 replies
  • 0 likes

Resolved! iMessaging - only with Apple ID, not with number

I moved the number from Virgin to Rogers "Pay As You Go", 5 days ago, and ever since then I can not setup iMessaging to use cell phone number for iMessaging, only Apple ID. I used to have both setup "Under send and receive" when on Virgin but now onl...

jevd by I've Been Here Awhile
  • 9709 Views
  • 19 replies
  • 1 likes

Resolved! Voicemail to text does not work at all with my phone

Hi all... So a little background: Have been with rogers for wireless since Oct 2014, loving it, better reception than the provider I came from by far in my area, and better/faster LTE (whereas I was on H+ alot of the time on my old carrier, i am on L...

Email to my new iPhone

I just went to a new I phone 8 and my e mail is still going to my out of service old phone , how do I get it to go to my new phone ??     **Labels Added**

Robb916 by I've Been Around
  • 1628 Views
  • 1 replies
  • 0 likes

Resolved! Silent SMS messages being sent to 49988?

I was testing out Extreme Text Messaging and set Copy to another number. I noticed that my iPhone was sending out text messages which were not recorded in the phones Messages list, but were being copied to my other number. After doing some digging, I...

KWUser by I'm a Reliable Contributor
  • 12075 Views
  • 3 replies
  • 0 likes

Apple Watch and Wifi

Wifi works! I'm relatively new to my apple watch series 3. imagine my surprise when I started getting txt messages on the watch when I had left my phone at home. Turns out if you have been in a place with your phone and watch connected and your phone...

brianewebb1 by I Plan to Stick Around
  • 12565 Views
  • 11 replies
  • 4 likes

Resolved! Apple iPhone My Account App

Hi,   Currently I have two phone numbers registered under the same My Rogers account. Does anyone know how to view each account information separately on the iPhone My Account app? Once I log into My Rogers in the app, it defaults me to only one of t...

carbene by I've Been Around
  • 4436 Views
  • 9 replies
  • 0 likes

Resolved! iphone X vs iphone 8plus

My 2 yr contract is up and I'm considering upgrading from my 6plus.  There are some great promotions right now; which are, apparently, only for me at this time?  (I have been looking at other places for a newer phone). I'm wondering if the Iphone X, ...

Deejc48 by I've Been Here Awhile
  • 3482 Views
  • 6 replies
  • 0 likes

Resolved! listen to voicemail from overseas

Hi there,   I am traveling overseas. I saw there are messages in my voice mail but I can't dial in. is there a way I can listen to these voice mails without dialing international calls? by the way, I am using an ipone.   thanks a lot in advance.   mi...

michaellu by I've Been Around
  • 11444 Views
  • 4 replies
  • 0 likes

Restoring voicemail

I found a way to turn it off on my iPhone but can’t seem to turn it back on       **Added Labels**

Lollylmh1 by I've Been Here Awhile
  • 2256 Views
  • 3 replies
  • 0 likes

Resolved! Iphone Data Usage Issue

Hey everyone,   This morning I received a text message from Rogers saying I have reached 100% of my data usage allowance.  I have a 500mb plan.  I chose this plan because I cannot afford anything more than that (nor that I want to pay more than that)...

Resolved! Visual vs enhanced voicemail

Can someone explain the difference between enhanced and visual voicemail? Thanks!   *** Edited Labels ***

-greg by I've Been Here Awhile
  • 21975 Views
  • 2 replies
  • 0 likes

Resolved! Use existing SIM card on new unlocked iPhone ?

I just recieved my new unlocked iPhone 6 plus shipped direct from the factory.  Yay!   Can I simply take my sim card from my current iPhone 5 (previously purchased unlocked as well) and pop it in the new iPhone 6?   Is there anything I have to do tha...

MitchNewbie by I've Been Here Awhile
  • 32628 Views
  • 13 replies
  • 2 likes

Junk mail filter for Rogers email

Hi, I have an issue with receiving too much junk mail on my iphone. At home, I have set the mail filter to reject any email that Rogers has labeled as [bulk] which eliminates 98% of my junk mail. However, since the iPhone doesn't have a built in filt...

xcvdcsdsf by I've Been Here Awhile
  • 9772 Views
  • 8 replies
  • 0 likes

Resolved! Prices for the old iPhones

Hello everyone,   I've just noticed that the prices/offers for the old iPhones have risen after Apple event. A week ago I have purchased iPhone 7 32 for 199CAD on Premium Tab (now it's 399CAD). Prices for iPhone 6s/6s plus went up as well.   What the...

veilofsun by I'm Here A Lot
  • 2016 Views
  • 1 replies
  • 0 likes
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