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Issues phone internet and cable

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone sinc...

Moe121 by I've been around
  • 1273 Views
  • 1 replies
  • 0 likes

911 Not Working

We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...

MissFleure by I've been around
  • 1119 Views
  • 1 replies
  • 0 likes

beeps on line while in use

Occasionally, in the middle of a phone conversation (cordless on ignite wireless) I  hear three beeps and the phone goes dead. The person on the other end does not hear the beeps.  The phone battery is fully charged.   ***Added Labels***

benf55 by I've been around
  • 3006 Views
  • 2 replies
  • 0 likes

Home phone no dial tone

Hi. My Home Phone hasn't been working consistently for nearly two months. I've had five technicians in my apartment, and know about two other visits to my building resulting from my call-ins. I've experienced multiple dropped calls, and frequently ha...

Jen48 by I've been around
  • 2711 Views
  • 1 replies
  • 0 likes

Resolved! Message Waiting Light Not Working on Home Phone

When I recently switched my home phone, internet and TV services from Bell to Rogers, the message waiting light for voicemail on my home phone stopped working.  I had Bell voicemail before and the message waiting light worked fine.  Rogers voicemail ...

JimPaulin by I've been around
  • 4740 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Home Phone rings late

Just got Ignite internet/TV/Phone package.   The phone number was ported from Bell to Rogers. When I call from my cell phone on Bell, the Rogers home phone does not ring until my 3rd ring. Is this normal? Should it ring on the first one?   ***EDITED ...

bhoward57 by I plan to stick around
  • 3843 Views
  • 4 replies
  • 0 likes
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