I called in to report cable tv is down. Was told the area is affected and they will create a ticket. When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...
I have no internet on my cell phone. I restarted my phone twice, and still nothing. I pay a lot of money to get what i need from my phone, and now I can't do anything, and i work from my phone. Is there anyone else having this issue? I am in Winn...
I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?
I recently gave my dad my old iPhone 4. He does not want to pay for a data plan because he doesn't need one. The rest of my family has iPhones and when we try and send him text messages (not iMessages) he only receives them when he is on wifi. He is ...
Hi, I spent hours on the phone getting transfered from departments to departments and after finally getting my Public IP, the technical guy made me add a different APN setting, ltepublic.apn in the router's settings. Unfortunately it doesn't work and...
Hi !I was just wondering what was wrong with my phone and how to fix the text messaging system. Every once in awhile my phone suddenly stops sending my messages, however, I can still receive texts.Sometimes I just wait it out but it takes days and it...
Just updated my Sony Xperia to Android Lollipop 5. I now get constant "sign into network" notifications. I've turned notifications off every app, but no change. ***Edited Labels***
I recently picked up 2 new Galaxy S7's for my Gf and her daughter and whenever they go into an arena where there is virtualy no service the R for Roaming appears even if Roaming is turned off. My concern is they will get charges if they make or reci...
Hi there. I've been experiencing a variety of issues going back to probably June 2018, including packet loss, high ping, and low upload speeds. For instance, some days I have to deal with steady 1-5% packet loss, or random 15 second spikes of 50-100%...
I am able to use internet but I can not make outgoing call. It states that “Call Failed” every time I try to make a phone call. Is this the Rogers network? How or when will this be fixed? Thx ***EDITED LABELS***
Today, and once last summer, I received a text as an email from <number>@mms.rogers.com. Senders were different but in both cases, the sender's phone was on the Rogers network - one Android and one iPhone. My phone is Android and I had upgraded pho...
I am able to use internet but I can not make outgoing call. It states that “Call Failed” every time I try to make a phone call in Winnipeg as well as in Fort Mcmurray. Is this the Rogers network? Some time i have important call but always in bet...
So yesterday I tried to make out bound call to father and or mother and it would go through for 2 seconds then it hanged up. Then restart my lg and it work. Any timeline when bug fixes coming to the LG V30? And also Fb not letting me share things to ...
My wife joined my previous Rogers account on Tuesday and bought an iPhone 4. She left the store after they told her that activating the phone could take a few hours. It is now Thursday night and the phone still isn't connecting to the network. We hav...
Been having the problem since last night with connecting to the cell network. Top left corner continues to say "searching". I've tried Network Settings resets, updated carrier settings, and power cycle to no avail. It's an iPhone 6. Any tips? T...
Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers. 1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time...
I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all. Is there somethi...
Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...
Hi: I have a data vendor that sends me stock market data via both UDP and TCP. When sending UDP packets I have no issues and my speeds are good (30mbps +). However, there are times when they send me TCP packets and my download speed appears to be...
I notice today that when I make calls, a few minutes or so in, the calls would end similar to if I press the End Call button myself. But I didn't. So far, this happened with every call i made. My phone is samsung galaxy note 4 on 5.1.1. Is this a p...