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Resolved! Internet/TV outage

I called in to report cable tv is down. Was told the area is affected and they will create a ticket.  When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...

sprite34 by I plan to stick around
  • 3148 Views
  • 5 replies
  • 5 likes

Unable to Use Cell Phone Data Service

I have no internet on my cell phone.  I restarted my phone twice, and still nothing.  I pay a lot of money to get what i need from my phone, and now I can't do anything, and i work from my phone.  Is there anyone else having this issue?  I am in Winn...

Atrudel by I've been around
  • 10079 Views
  • 10 replies
  • 0 likes

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
  • 53438 Views
  • 44 replies
  • 0 likes

Resolved! iPhone with no data plan not receiving text messages

I recently gave my dad my old iPhone 4. He does not want to pay for a data plan because he doesn't need one. The rest of my family has iPhones and when we try and send him text messages (not iMessages) he only receives them when he is on wifi. He is ...

clancimus by I've been around
  • 125750 Views
  • 11 replies
  • 0 likes

ZTE MF28B APN Settings for Public IP

Hi, I spent hours on the phone getting transfered from departments to departments and after finally getting my Public IP, the technical guy made me add a different APN setting, ltepublic.apn in the router's settings. Unfortunately it doesn't work and...

krad25 by I've been here awhile
  • 23114 Views
  • 15 replies
  • 0 likes

Resolved! Text messages not sending ?

Hi !I was just wondering what was wrong with my phone and how to fix the text messaging system. Every once in awhile my phone suddenly stops sending my messages, however, I can still receive texts.Sometimes I just wait it out but it takes days and it...

xicatherine by I've been here awhile
  • 85776 Views
  • 21 replies
  • 1 likes

Constant "sign into network" notifications

Just updated my Sony Xperia to Android Lollipop 5.  I now get constant "sign into network" notifications.  I've turned notifications off every app, but no change.   ***Edited Labels*** 

XperiaM2 by I've been here awhile
  • 85031 Views
  • 12 replies
  • 0 likes

Resolved! Roaming turning on Samsung Galaxy S7 even if roaming is turned off?

I recently picked up 2  new Galaxy S7's for my Gf and her daughter and whenever they go into an arena where there is virtualy no service the R for Roaming appears even if Roaming is turned off. My concern is they will get charges if they make or reci...

qa6 by I plan to stick around
  • 7483 Views
  • 3 replies
  • 0 likes

Resolved! Occasional Text Going to Email Instead

Today, and once last summer, I received a text as an email from <number>@mms.rogers.com.  Senders were different but in both cases, the sender's phone was on the Rogers network - one Android and one iPhone.  My phone is Android and I had upgraded pho...

Memumster by I've been here awhile
  • 11980 Views
  • 2 replies
  • 0 likes

Facebook/LG V30 restarts

So yesterday I tried to make out bound call to father and or mother and it would go through for 2 seconds then it hanged up. Then restart my lg and it work. Any timeline when bug fixes coming to the LG V30? And also Fb not letting me share things to ...

cafekief by I'm an enthusiast
  • 1764 Views
  • 1 replies
  • 0 likes

Resolved! New phone activation

My wife joined my previous Rogers account on Tuesday and bought an iPhone 4. She left the store after they told her that activating the phone could take a few hours. It is now Thursday night and the phone still isn't connecting to the network. We hav...

goodfella114 by I plan to stick around
  • 21176 Views
  • 42 replies
  • 0 likes

Unable to connect to Rogers Network

Been having the problem since last night with connecting to the cell network. Top left corner continues to say "searching". I've tried Network Settings resets, updated carrier settings, and power cycle to no avail. It's an iPhone 6.    Any tips?    T...

IPhone XS Max

Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers.    1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time...

tripppyj1 by I've been here awhile
  • 6992 Views
  • 18 replies
  • 0 likes

Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all.   Is there somethi...

benad84 by I've been here awhile
  • 3830 Views
  • 3 replies
  • 0 likes

Huawei probe by Federal government

Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...

LDMtl by I've been here awhile
  • 2236 Views
  • 2 replies
  • 0 likes

Speed different downloading TCP vs UDP

Hi:   I have a data vendor that sends me stock market data via both UDP and TCP.  When sending UDP packets I have no issues and my speeds are good (30mbps +).  However, there are times when they send me TCP packets and my download speed appears to be...

fixplease by I plan to stick around
  • 4405 Views
  • 4 replies
  • 0 likes

Resolved! Calls keep getting disconnected (Galaxy Note 4)

I notice today that when I make calls, a few minutes or so in, the calls would end similar to if I press the End Call button myself. But I didn't. So far, this happened with every call i made.   My phone is samsung galaxy note 4 on 5.1.1. Is this a p...

imeem by I plan to stick around
  • 3059 Views
  • 3 replies
  • 0 likes
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