Rogers app - Facial Recognition
I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available. **Labels Added**
Forum Posts
Resolved! Pay As You Go Webpages displaying in mixed French and English
Whenever I am topping up my Pay As You Go plan or looking at account plans, the webpages are displayed in mixed French / English. If I select French at the top, everything displays in French, but when I select English, I get both French and English...
Bill Paying - Where to Enter Credit Card Number?
When I go to "pay now" and pick credit card, I can see where to enter the card expiry date and security code, but I can't find the row in which to enter my credit card number. It doesn't matter if I use IE or Chrome. Does anyone else have this prob...
Resolved! MyRogers Site on Chrome is Broken
Been like this for at least a month. And this is just the "Account Overview" page. "Billing & Payment", "Services" and "Profile & Settings" pages are all messed up too. The entire site is broken. Chrome Version 50.0.2661.87 m (up to date) Works f...
Usage Unavailable on the MyRogers App
Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***
Resolved! MyRogers App will not Remember Login Info
MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again. *** Added Labels ***
unable to access MyRogers - keep getting redirected to business online manager
When I log into MyRogers it automatically redirects me to the Business Online Manager (after several annoying Apple iphone7 screens.....) . A brief message flashes before the redirect and it says something about "temporarily unavailable". Then it say...
Cannot link Internet account to Myrogers
Hello! MyRogers account is set up and linked properly to my wireless phone account. However, I also have an internet account. Both accounts were created in August on the same day, and I have tried calling 6 times to have my internet account linked...
Account access is suspiciously unavailable when nearing data limit
Has anyone else noticed issues with accessing account information when nearing data limit?I have noticed that whenever I know I am reaching my data limit and attempt to check My Rogers so i dont go over, there is always a problem with the system gain...
new My Rogers login December 4, 2017
I contemplated putting this in the thread on sign in to the forum, as it is related, or any other MyRogers login thread, but this is a major change in how the login operates and I thought maybe it would make sense to stand alone. I have no doubt th...
Account change email notification
i called in yesterday morning to make changes to my account. i completed the changes but received no confirmation email and no change is showing on my rogers. is this normal or did the associate not make the changes for me? ***Edited Labels***
Resolved! Can no longer see my PayGo call history.
I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...
