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IPG Inconsistencies

I have a 9865 (NB3) running Navigatr firmware and I also utilize AnyPlace Web "Manage PVR", as well as RAPTV on my iPad. The Rogers IPG has never been very good, but most of the time it records most of my scheduled recordings. Since January 2016 (pos...

57 by Resident Expert
  • 223 replies

Rogers Online Gaming Thread

Hi Community,   Welcome to the official Rogers Online Gaming Feedback thread! We will use this thread as a central point to discuss anything related to your online gaming experience on the Rogers network.  Our @CommunityHelps team will be here to hel...

Rogers Gaming & Streaming Lab

      Hi Community,     Welcome to the Rogers Community Forums Gaming & Streaming Lab! We will use this thread as a central point to discuss upstream issues affecting your online gaming and streaming experience on the Rogers network.      This Lab w...

RogersDarrell by Community Manager (Retired)
  • 281 replies

Timing of NextBox Downloads/Updates

I have been seeing a disturbing trend over the past weeks and months - my PVR is being updated and rebooted at VERY annoying and inconvenient times, i.e. during the day or worse, in prime time.  We have a NextBox 4K PVR but I think this is happening ...

DrMike by I'm a Trusted Contributor
  • 13 replies

Resolved! Modem Firmware

Can anyone tell me where to get firmware update for the Cisco DPC3825 DOCSIS 3.0 Gateway and please don't tell me on cisco site because I know that but couldn't find it on there?  I hope someone could because not even the people who work at Cisco cou...

Jayzino by I'm a Regular
  • 9 replies

Resolved! NextBox 3.0 won't stop rebooting

OK so I have multiple nextboxes in my house.  I do not have "whole home" set up and I do not want to set it up.  In one of the bedrooms the NB3 has been freezing and I have had to reboot it several times to be able to watch a show.  I didn't really c...

Nextbox 3.0 COnn, PEnd, and download

  A few questions for the Rogers Technical community.   If the Rogers Technical community does not read these forums, then IS there a Rogers Technical community???   BACKGROUND .... These issues have been discussed before... in my particular case, I ...

New 4K Box HDCP 2.2 Update Causes Issues

So i have Used 4K from Rogers since its Inception, and i display it on my LG UB8500 4K 55" Panel, have had no problems in display issues. So i came home tonight, and when i turned on the TV and the Box, it asked me to Set the Resolution, which has ha...


Resolved! How long does it Nextbox 3.0 to boot up

Greetings, I'm just curious as to how long it takes the Nextbox 3.0 to boot up completely and show the clock. I just swapped out my 2.0 for a 3.0 and it has now been in the boot up process for an hour . It shows blue dashes going (clockwise) around t...

Cognus by I Plan to Stick Around
  • 26 replies

Resolved! Strange undefined recording

I've got two items showing up in my netbox recorded programs list. Both are titled "Undefined" and 0 min. It won't let me delete either of these. Anyone have any idea what these are and what caused them?       ***Edited labels***

Robbell by I Plan to Stick Around
  • 11 replies

slower than the usual slow response for nextbox

Anyone out there experiencing unusually slow response from your nextbox?It was slow enough before but lately it's waaaaay crappier. Their crack team of coders have outdone themselves yet again.I'm seriously thinking about Bell if they dont fix this ...

Resolved! Nextbox 3.0 recording issue

I recently ugraded to a Nextbox 3.0 and am having trouble with recording anything.   I get the error " ................................................. will not be able to record due to limited space available on your PVR. Please click Manage Record...

sugajen by I've Been Here Awhile
  • 64 replies

Getting tired of rebooting my PVR just so I can watch my recordings

For the last number of days I have been getting an error message when I go to watch a recording off my new Rogers 3.0 PVR. It states that the show is either deleted, which it is not, or that there are no reasorces. The only fix is having to endure a ...

buzzhaze by I Plan to Stick Around
  • 83 replies

Resolved! IPG text too small.

A few days ago I had a Nextbox 2 installed so I'm guessing it has all the latest and greatest updates. When I start up the interactive programming guide. I find myself wanting to stand up and walk to the display, the text too small.  The same hold tr...

kc_and_fa by I've Been Here Awhile
  • 19 replies

Nextbox 3.0 PVR Skips: Recorded Playback Only

Hi all,   I'm just looking to see if anyone else has this issue as I have exchanged my NextBox 3.0 PVR once already and continue to have this same problem on all TVs and cable outlets in my home, so I am assuming it is a software issue with the boxes...

Resolved! Nextbox problem

Just bought a 8642 nextbox pvr on the weekend at bestbuy. I'm about to return it as it keeps turning off and on and then I get a spinning snake thing on the box non stop. I then have to unplug and plug in until it boots sometimes its ok sometimes pro...

Domingo by I Plan to Stick Around
  • 272 replies