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Resolved! Unusual High Data Usage

I have a 6gig plan, and I'm a typical smartphone user....on the top end I use 700mb per month, at the most.  And that's been my average amount (sometimes 650mb) since the iPhone 3G has been out. Now all of a sudden, bright and early Monday morning (N...

tosmoke by I plan to stick around
  • 52802 Views
  • 81 replies
  • 1 likes

Usage Unavailable on the MyRogers App

Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***

Feejay by I've been around
  • 7518 Views
  • 11 replies
  • 1 likes

New affordable Rocket Hub plan?

We in Rural Milton just got a community newsletter from our town counselor in which it was mentioned that new Rogers Rocket Hub plans for rural customers would soon be offered. For too long we have been hammered with ridiculously expensive data plans...

Geezer by I plan to stick around
  • 47684 Views
  • 75 replies
  • 0 likes

Resolved! Why has Rogers Eliminated the Flex Heavy Plan for Rocket Hubs?

I am on the last day of my billing cycle and I wanted to check my online data usage. I discovered that there is no more Flex Heavy Data Plan for my Rocket Hub. I am shocked! Does this mean that my flex Heavy Data Plan has been changed behind my back ...

gdmaclew by I plan to stick around
  • 18404 Views
  • 34 replies
  • 1 likes

Resolved! 3G25W-R Modem - Bridged Mode

Cannot find how to get this unit into Bridged Mode or tell if it is already which I suspect it's not. It also does not seem to have remote admin access option?   Problem is cannot connect to the Routers web admin page or phone systems web page connec...

Mobile Internet Flex Rate Billing/Proration

The plan: $60 up to 5 GB $75 up to 10 GB $90 up to 20 GB $110 up to 50 GB $145 up to 100 GB   Hypothetical example: I am 15 days into a 30 day billing cycle, and use 22 GB. Rogers and Bell customer service reps will both tell me their service is pro-...

falkenjeff by I've been here awhile
  • 6852 Views
  • 7 replies
  • 1 likes

Resolved! Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

Resolved! Need recommendation for Anti-spyware for LG phone

I have just got a new LG G6 cell phone a month ago, and twice already I have had Spyware attack my Chrome browser... disabling me from opening up Chrome.  A Roger's tech support person helped me reset my Chrome.  I don't want this to happen again, so...

caroloon by I've been here awhile
  • 5849 Views
  • 8 replies
  • 0 likes

Resolved! Rogers Hotspot

Five years ago we bought a Rogers hotspot and signed up for the LTE Mobile Internet Flex Rate Data plan. This has worked marvelously well, and we can't imagine taking our Canadian vacations without it! But -- Rogers all too often cuts off our service...

dcjack by I plan to stick around
  • 10344 Views
  • 7 replies
  • 1 likes

Resolved! ZTE MF271 Data Billing Period

I did a quick search on the forums and could not find anything on this.   I Have an MF271 Rocket Hub. On this hub, you can view the data that was used and reset it every month. I could not find a setting to pick what day of the month it resets. Right...

Boomer13 by I'm here a lot
  • 7553 Views
  • 5 replies
  • 0 likes

Tethered Gaming

I was just wondering how do you get out from strict nat when tethering laptop to phone?         ***Edited Labels***

Gregole by I plan to stick around
  • 5290 Views
  • 6 replies
  • 0 likes

Resolved! Usage Counter Not Resetting on Nexus 6

Ever since my last statement billing (Sept. 18th) the next day I was getting the over specified limit message on my Nexus 6 (Motorola).  I've modified with the data usage settings to see if there was anything to make the message disappear and nothing...

maxou723 by I plan to stick around
  • 5545 Views
  • 10 replies
  • 0 likes

Resolved! Can no longer see my PayGo call history.

I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...

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OLDYELLR by I'm a senior advisor
  • 7278 Views
  • 14 replies
  • 0 likes
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