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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122202 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30085 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119675 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Pairing a Bose Solo 5 soundbar with Rogers 1056B03 remote

Hopefully there is a code for this soundbar - I can 't find it. To usual invitation to go urcsupport.com is a non/starter: the only options there are 1056A03 and 1056B04... So which pairing code would result in the remote's PWR button to turn ON/OFF ...

z- by I Plan to Stick Around
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Any way to disable recording on an 8624HD PVR

I have a whole home setup with a Nextbox 9865HD PVR and an 8624HD PVR. I can record from both, and access both recordings from both, however the 9865 is newer and can record more shows simultaneously. My question is, is there any way to ONLY record s...

cmb630 by I've Been Around
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  • 1 replies
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No Sound from Nextbox 4k

Ok, so this is a little complicated so I'll be as detailed as possible. We have a Nextbox 4k pvr (even though we don't have a 4k TV). The other day someone accidentally sat on the controller and of course all the lights on the controller lit up. Righ...

kadraw by I've Been Around
  • 1908 Views
  • 4 replies
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NextBox set to Variable but volume doesn't change

Hi! I have a NextBox 4K box connected to an RCA 4K TV (Model No. RTRU5028-CA) into HDMI1 (ARC). I also have a Samsung DVD/Blu Ray player connected to the TV into HDMI2. In order to simplify things (so I can get audio from all the devices connected to...

mskinna181 by I've Been Here Awhile
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Does the Netxbox remote work with Skyworth TV G2A series?

I am trying to pair the remote a recently purchased Skyworth 58G2A300 TV. I have tried with the URC-2125BC0-BX as well as the URC-1056B03 remotes with no success The automatic search does not connect, and going the codes provided by urcsupport do not...

ra12 by I've Been Here Awhile
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iCamera 2 Rogers Firmware

Hi I bought 2 cameras and every time i try pairing the camera. The system does not recognize them. I connect them to my home router and found accessed the back end portal. I've read on other forums, I need a provider's firmware to make it work? ***Ed...

gillkiran1 by I've Been Around
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Geofence and Rogers Smart Home Monitoring

I assume there is no way to set geofencing options with Rogers SHM. Would be nice to automatically arm the system when I exit my geofence perimeter **Labels Added**

kimmal by I Plan to Stick Around
  • 1383 Views
  • 3 replies
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Resolved! Integrate with Apple ecosystem

Does Rogers have any future plans to allow compatibility between the existing Smart Home Monitoring system and Apple HomeKit? It would be fantastic to be able to arm the alarm, unlock the door, change the temperature and switch lights on and off usin...

JGoulding by I've Been Here Awhile
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Yamaha YAS-207 Sound bar syncing with champion remote

I have issues getting the remote to sync with the Yamaha sound bar. I have tried all the codes as well as the auto code search function where you hold the OK button down until it shuts off and it doesn’t work. The only thing that works is after the s...

Slono by I've Been Around
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Anyplace TV Browser Unsupported Error on Ubuntu 19.10 Linux

Hi, I am using Google Chrome v78.xx on Linux (Ubuntu 19.10). I am getting the "Browser Not Supported" error. It works fine on Windows 10. Will Rogers Anyplace TV support Linux in the future? What component/feature of Rogers Anyplace TV is not compati...

bmaschmeyer by I Plan to Stick Around
  • 1948 Views
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No 5.1 audio on HDGLB

No 5.1 audio on HDGLB and TCTV2.I am off the Scarlett Rd. headend. (PT004) ***Added Labels***

RRF1 by I Plan to Stick Around
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  • 32 replies
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Scheduling suggestion

Can the Smart home app be updated to allow a schedule to happen at a fixed time before or after sunset/sunrise? For example, sunset is too dark to switch on indoor lights, so I alway manually set a time in the schedule to approximately half hour befo...

JGoulding by I've Been Here Awhile
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  • 1 replies
  • 1 likes

Technicolor XB6 - Block a Device from Internet Access

Hey guys, I have a quick question, how do I block a device from internet access? I have the Technicolor XB6 and would like to block some of my IoT from internet access, but let them still have lan access. With my old Synology Router this was simple, ...

gp-se by I'm an Advisor
  • 1887 Views
  • 5 replies
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Program Code for TCL TV?

I'm using the 4-button remote: CHAMPION PLUS URC2125B0-BBI have the 65" TCL Model: 65S425 TV.urcsupport.com gives me codes 2434 and 3183I've tried everything, auto and manual code entry and can't get the remote to control the tv.the thing is i follow...

clockwork58 by I Plan to Stick Around
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Resolved! Harmony Remote + Ignite (Xi6-T)

I've been running through a load of different threads, but I haven't found one single person with the Ignite TV box that I have; the Xi6-T box. Everyone keeps noting that they have the Xi6-A, but not the 'T' model. In any case, I've tried syncing my ...

124578963 by I've Been Here Awhile
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Favourites List is Missing

I have several shows marked as favourites. I know they are still flagged as a favourite because when I go to the show it gives me the option to remove as a favourite. However when I go to my Favourite List under Saved it says I have no favourites. It...

aries19ca by I Plan to Stick Around
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  • 6 replies
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Resolved! Ignite cable modem - MoCA, Firewall settings

Hi, My in-laws just migrated from traditional Scientific Atlanta cable to Ignite TV. I'm looking at their cable modem and found the settings as follows: - the Firewall Security Level is set to Low - MoCA is turned off Questions: - Why is the default ...

rgl168 by I Plan to Stick Around
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Ignite TV App - "Looks like you don’t have Ignite TV yet"

I try to watch on my Android phone or iPad,both apps seem to accept my credentials but give me the message “looks like you don’t have ignite tv yet”.can you watch on devices when someone is using the ignite box at home? ***Added Labels***

Mooper40 by I've Been Here Awhile
  • 4982 Views
  • 19 replies
  • 0 likes
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