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Resolved! Mobile Internet MF275R Rocket Hub

Just got the MF275 Rocket Hub. I'm wanting to change the default password. Can someone point me in the right direction?       ***Edited Labels***

Resolved! Setting Up Face ID for MyRogers App

I have an iPhone XR. I can’t seem to get Face ID to work. Can I get help please. Thanks        ***Edited Labels***

Nanci5015 by I've been around
  • 2684 Views
  • 1 replies
  • 0 likes

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en   Have yet to pick one up myself.. but will possibly try this week.   Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home thea...

Gdkitty by Resident Expert
  • 94373 Views
  • 335 replies
  • 1 likes

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
  • 49925 Views
  • 44 replies
  • 0 likes

ZTE MF28B APN Settings for Public IP

Hi, I spent hours on the phone getting transfered from departments to departments and after finally getting my Public IP, the technical guy made me add a different APN setting, ltepublic.apn in the router's settings. Unfortunately it doesn't work and...

krad25 by I've been here awhile
  • 21543 Views
  • 15 replies
  • 0 likes

Resolved! MyRogers App will not Remember Login Info

MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again.   *** Added Labels ***

MCollins55 by I've been around
  • 4432 Views
  • 9 replies
  • 0 likes

Resolved! TV Notifications

I had to messages on my notification settings on my TV but when I click on it nothing happens. How would you access your notifications on the tv?   *** Edited Labels *** 

Resolved! Connecting my Samsung 10 to TV with an Adapter to watch Ignite TV

I purchased a Insignia USB Type C to HDMI Adapter to watch Ignite TV in my shop but it doesn't work when connecting my 10+.  It will connect but once I am on a channel and hit the watch button it doesn't work and asks me to disconnect any external de...

KDT1 by I've been around
  • 2093 Views
  • 2 replies
  • 0 likes

Resolved! Two questions: (1) how do I set up 5G? (2) what does flashing white light on the wifi pods mean?

(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?(2) wifi pods have been flashing all morning. So far as I know, they don...

Resolved! New Door Sensor

After you replace the SMC door sensor battery, do you have to pair it again with the control console? Thanks!       ***Added Labels***

ZTE MF271 port forwarding

I am having trouble setting up port forwarding on a ZTE MF271 Hub. I can easily access the Hub, and can set the IP addresses and the ports I wish to forward, but without success. I cannot establish external access, and any of the port checking online...

B0bD by I plan to stick around
  • 14046 Views
  • 22 replies
  • 0 likes

Resolved! Note 9 with Pie Stuck in Night Mode

For some reason my phone got stuck in night mode. I been trying to disable night mode but it doesn't work... any help?   *Added Labels*  

aitorgoyare by I've been here awhile
  • 2965 Views
  • 6 replies
  • 0 likes

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've been here awhile
  • 42624 Views
  • 2 replies
  • 0 likes

Resolved! MyWiFi App - remote operation

If I have set limits on the My Wifi app for my childrens' devices and I leave the house, do those limits continue to apply?   ***EDITED LABELS***

Helios0500 by I've been around
  • 1568 Views
  • 1 replies
  • 0 likes

Resolved! Message Waiting Light Not Working on Home Phone

When I recently switched my home phone, internet and TV services from Bell to Rogers, the message waiting light for voicemail on my home phone stopped working.  I had Bell voicemail before and the message waiting light worked fine.  Rogers voicemail ...

JimPaulin by I've been around
  • 3686 Views
  • 4 replies
  • 0 likes

Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I plan to stick around
  • 5430 Views
  • 1 replies
  • 0 likes

Resolved! TV Call Display

How do I set up my Home Phone to show who is calling on my TV?     **Added Labels***

Tazzy0001 by I've been around
  • 4144 Views
  • 3 replies
  • 0 likes
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