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Internet Usage Meter not working AGAIN

The Internet Usage Meter is down again for the second time this month. It seems to be a regular occurance. And, it always seems to happen when I need to track my usage.     ***edited labels***

JakeBlues by I'm Here A Lot
  • 4559 Views
  • 31 replies
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Resolved! 500U Slow Speeds

Dang its been a while  but it seems that i am going to be on the merry go around once again..Last time i posted an issue with my speeds it took 1 1/2yrs to get it fixed sort of  :-). Now i am having the same problems starting a few weeks ago, i put o...

hiho by I Plan to Stick Around
  • 7608 Views
  • 67 replies
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Resolved! Latency Issues with Hitron CGN3

I "upgraded" my internet service almost a year ago and was told that I had to replace the Hitron CGN2 with a CGN3. Well almost a year later and I can say that it was a big mistake. I am having no end of latency issues with the CGN3.   I do get the 10...

Grod1973 by I Plan to Stick Around
  • 11420 Views
  • 62 replies
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Resolved! Internet usage notification opt-in/out not working

For two months now, the "you have reached 75% of your usage" IFRAME has failed to load in my browser (any browser, in fact). I could see the code for it in source mode, so I tried visiting the http://64.71.255.194/cgi-bin/noscript.pl?policy=350&categ...

gordola by I Plan to Stick Around
  • 4282 Views
  • 29 replies
  • 0 likes

Resolved! Hybrid Fibre 60 vs Ignite 60

Confused Confused Confused ???   Whats the diference between Hybrid vs Ignite? Every once in a while they keep changing the names.     ***Edited Labels***

Karembou by I've Been Around
  • 24725 Views
  • 12 replies
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Resolved! Help - Monthly Internet Usage has spiked

I've noticed over the past 2 weeks that my internet usage is spiking.  According to the Rogers Usage Meter, I'm sitting at 100gb after 10 days vs. using 50/60gb tops per month for the last 12 months.  I can see my usage increasing a bit over the chri...

Sailorman by I Plan to Stick Around
  • 10551 Views
  • 30 replies
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Resolved! Unbelievably High Data Uploading Usage

My billing period starts on the 19th and since then, I have used close to 90 gbs of data, 80 of which is through uploading.  As well, I changed the password on my wireless to make sure it wasn't an extenal user.  I only have the one laptop and my iph...

batgirl by I'm Here A Lot
  • 84655 Views
  • 35 replies
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Resolved! Internet Usage Tracking on MyRogers not showing up

Is it just me or is internet usage tracking pannel on my rogers down for everyone? It is just too frustrating not being able to see my bandwidth usage....   iv tried to login from different browsers (FF, Safari, Chrome, and IE) both on windows and ma...

suhan88 by I've Been Around
  • 16437 Views
  • 52 replies
  • 1 likes

SamKnows Whitebox

I installed a SamKnows Whitebox mid-March.  I'm wondering if anybody knows how much the WhiteBox actually downloads and uploads on a daily basis?  I recently received a message that I had exceeded 75% of my limit.  Upon reviewing my account, I was fl...

Resolved! 75% usage notification

My current billing cycle is from the 5th of the previous month to the 4th of current month (for example, November 5th to December 4th). I was wondering why I received a notification why I received a 75% notification message at 6:15 PM on December 5th...

jscott21 by I Plan to Stick Around
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  • 23 replies
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Resolved! Internet Usage Reset time?

My internet billing period is the 12th to the 11th. Yesterday (April 12th) when my usage was supposed to be reset, at about 6:00PM when I got home and went on the internet, I received a 75% usage notification. I would like to know if this is most lik...

Resolved! Internet Overcharge

I had 4 days that the website shows that I consumed 25 Giga of data while I was using les that normal data. I called the customer service first i was send to billing that have 2 min waiting list and when I asked for reconciliation they send me to ano...

ausvat by I've Been Around
  • 1618 Views
  • 2 replies
  • 0 likes

Resolved! Daily Cap on Data Usage?

Hi,this is a question asking if there is any way to put a Daily cap on you internet,like I set it to,lets say 1.500 MB a day,rather then keep going up and up..And being able to set it would help me not go over my limit.   Thanks.     ***edited labels...

oody7 by I've Been Around
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  • 2 replies
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Very Unusual High Internet Usage Recorded - Customer's Fault?

Just want to share a long story...it happened just a few days ago but I think I may not the only person who had experienced this ...   One day, got the warning of reaching 100% of data usage of my Internet service.    Completely shocked because it wa...

bl1688 by I've Been Around
  • 37367 Views
  • 105 replies
  • 2 likes

Resolved! Question about maximum overage charge

Greetings,   I understand the maximum internet bandwidth overage charge you can incur in one month is $100, however in my usage information the charge has exceeded this limit.    Am I just going to be charged $100 regardless?      ***edited labels***

mrbingle by I've Been Around
  • 5447 Views
  • 10 replies
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Resolved! Unusual High Data Usage

I have a problem with unusual high data usage for my internet. I went over once during the summer and upgraded (on Rogers advice) (even though I had not change my habit on the inetrnet) to internet extreme (I have supposedly 95gb). Since then I have ...

Resolved! Misleading data usage cycle information

The MyRogers account shows misleading information. My usage period starts from 10th of every month up till the 9th of the following month. But this is what I see on 7th of Decemember. Because of this misleading information I recieved overage charges ...

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kaisarmirza by I've Been Here Awhile
  • 4300 Views
  • 12 replies
  • 0 likes

massive usage report discrepancies

I have Rogers lowest priced internet package, which means a 25 GB monthly limit.  Way more than adequate for my purposes, since I typically use half of that.   From October 1, 2013 to March 14, 2014 (165 days)  I used the grand total of 69.56 GB.  My...

keltuc by I Plan to Stick Around
  • 3510 Views
  • 13 replies
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Resolved! New Internet packages? Rocket WiFi Modem?

In an interaction with Rogers a few days ago I was alerted to keep an eye on the website since some changes might be coming to Internet packages. Well it seems that is now true.   The so-called Hybrid Fibre are now replaced with "Ignite" packages. My...

DrMike by I'm a Trusted Contributor
  • 54772 Views
  • 210 replies
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Resolved! Rogers internet usage rip off?

I recently cancelled my Rogers internet (currently within my 30 days notice period)   Since I cancelled, I have NOT been able to check my internet usage, and when I call in - I was told that I have used 70 GB internet in the last 5-6 days which is in...

User251 by I've Been Here Awhile
  • 11195 Views
  • 11 replies
  • 0 likes
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