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Resolved! Minimum Top Up Amount

Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...

Quodis by I've been here awhile
  • 13100 Views
  • 37 replies
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Resolved! Pay As You Go plan changes

I have 2 pay as you go phone. No too long ago, I updated one of my phone plan to 'By the minute - All day talk'.Now, I want to switch the other one to this plan also. But I no longer seeing this plan. Does rogers remove this plan?     ***Added Labels...

quickpick by I plan to stick around
  • 25852 Views
  • 86 replies
  • 0 likes

Resolved! Change of Pay As You Go Wireless Account Owner

My mother got her Pay As You Go phone number from a friend a few years ago.  Her friend has remained the account owner of the number.  Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....

w3c by I've been here awhile
  • 3098 Views
  • 4 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've been here awhile
  • 5134 Views
  • 9 replies
  • 0 likes

Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I plan to stick around
  • 6509 Views
  • 14 replies
  • 0 likes

Resolved! $100 voucher discontinued?

I went into the store yesterday to purchase a $100 voucher for our Android phone for next year.   The store person told me that that program that lets you make one purchase to last a year is now discontinued.  However, for $180, he said I could purch...

Shagedorn by I plan to stick around
  • 22696 Views
  • 85 replies
  • 0 likes

Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I plan to stick around
  • 13410 Views
  • 9 replies
  • 0 likes

Setting up prepaid plan

I got my son a new phone and finally figured out how to set up the SIM. I am choosing the $120/ year plan, and I am at the screen for payment, but 1. I still don't have a phone number and 2. Why do i need to choose a top up amount if I choose the $12...

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